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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arcsight by OpenText

    Score5.1 out of 10
    N/AA combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.N/A

    Sumo Logic

    Score9.5 out of 10
    N/ASumo Logic is a log management offering from the San Francisco based company of the same name.

    $3

    Per GB Logs

    Pricing
    Arcsight by OpenTextSumo Logic
    Editions & Modules
    No answers on this topic
    Essentials
    $3.00
    Per GB Logs
    Enterprise
    $4.00
    Per GB Logs
    Enterprise Security
    $4.25
    Per GB Logs
    Enterprise Suite
    $4.75
    Per GB Logs
    Offerings
    Pricing Offerings
    Arcsight by OpenTextSumo Logic
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Arcsight by OpenTextSumo Logic
    Considered Both Products
    OpenText
    No answer on this topic
    Sumo Logic
    No answer on this topic
    Key User Insights
    Would buy again
    60%
    Would buy again
    3 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    Arcsight by OpenTextSumo Logic
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of Arcsight by OpenText and Sumo Logic
    Feature
    Arcsight by OpenText
    5.5
    4 Ratings
    34% below category average
    Sumo Logic
    -
    Ratings
    Centralized event and log data collection8.04 Ratings00 Ratings
    Correlation9.04 Ratings00 Ratings
    Event and log normalization/management8.04 Ratings00 Ratings
    Deployment flexibility6.04 Ratings00 Ratings
    Integration with Identity and Access Management Tools6.03 Ratings00 Ratings
    Custom dashboards and workspaces5.04 Ratings00 Ratings
    Host and network-based intrusion detection8.02 Ratings00 Ratings
    Data integration/API management5.01 Ratings00 Ratings
    Behavioral analytics and baselining2.01 Ratings00 Ratings
    Rules-based and algorithmic detection thresholds8.01 Ratings00 Ratings
    Response orchestration and automation2.01 Ratings00 Ratings
    Reporting and compliance management4.01 Ratings00 Ratings
    Incident indexing/searching1.01 Ratings00 Ratings
    Best Alternatives
    Arcsight by OpenTextSumo Logic
    Small Businesses
    No answers on this topic
    Amazon CloudWatch
    Score8.2 out of 10
    Medium-sized Companies
    IBM Security QRadar SIEM
    Score9 out of 10
    Datadog
    Score8.4 out of 10
    Enterprises
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    NetBrain Technologies
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Arcsight by OpenTextSumo Logic
    Likelihood to Recommend
    9.0
    (6 ratings)
    8.7
    (16 ratings)
    Usability
    7.0
    (1 ratings)
    9.0
    (4 ratings)
    Support Rating
    8.0
    (4 ratings)
    8.7
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    6.2
    (3 ratings)
    User Testimonials
    Arcsight by OpenTextSumo Logic
    Likelihood to Recommend
    OpenText
    In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.
    Incentivized
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    Sumo Logic
    SumoLogic is a fantastic log aggregator and analysis tool, a fine alternative to Splunk. Searching is powerful and mostly intuitive and results come fast. If you have application logs in clusters or Kubernetes pods that lose their logs every time they're restarted, Sumo is the solution for you
    Incentivized
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    Pros
    OpenText
    • Integration with smart logger and ESM to create rules and easy management of the same.
    • Easy integration with all end point security management tool(IPS/IDS, Firewall, Anti-Virus) and their consolidated output at a single place to effectively rectifying true and false positives.
    Incentivized
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    Sumo Logic
    • Sumo Logic allowed for our InfoSec team to ingest logs from our CDN directly, in real-time, instead of massive compressed archives that were sent every two-hours (the only alternative at the time). Sumo Logic had an app for these logs, that allowed us to easily get an immediate payoff from the data, with canned dashboard and saved searches.
    • Sumo Logic has a fairly extensive REST API when it comes to log sources, source configurations, dashboard data, searches, etc. Their wiki for the API is usually kept up to date.
    • Sumo Logic, during the period of time I had used their product, had added the ability to configure agents via configuration files. This allowed customers to configure their endpoints, and modify the endpoints, with configuration management tools like Chef / Puppet / Salt. Beforehand, the only option was to always make changes either via the web portal or REST API.
    • The solutions engineers were extremely helpful, and easily reachable when issues would occur.
    • Users at our company found it easy to get started, working on new dashboards, scheduled searches, and alerting. The alerting worked well with our third-party paging tool.
    Incentivized
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    Cons
    OpenText
    • It is slow comparing to any other SIEM Tool.
    • We have to create filter for each alerts need some custom filter .
    • Here we dont have any single tab for see all the alerts .also need some attractive features for dashboard.
    Incentivized
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    Sumo Logic
    • I like the help center, but I think if it had more GUI tools, it could help new users.
    • Pulling out data is sometimes hard to read, (Maybe if I knew how to export data better, this would not be an issue for me).
    • I would like better know-how on how to create reports that will help our business.
    Incentivized
    Read full review
    Usability
    OpenText
    Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.
    Incentivized
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    Sumo Logic
    Sumo Logic is very powerful but definitely requires some configuration work to get the most out of it. You can get a certification related to this, but it is definitely not something you can just throw together.
    Incentivized
    Read full review
    Support Rating
    OpenText
    I personally haven't reached the support team, however, the engineers never complained about the Arcsight support team. We had some issues with the tool in the past but every time we reached the support, all issues were resolved in a timely manner.
    Incentivized
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    Sumo Logic
    I would give this rating because I attended a free Sumo Logic training at a WeWork in Chicago. I found the training very useful, and I learned a lot of features that I was not aware of before I went to the training. I like the idea that SumoLogic provides free training seminars. I am certified in level1, and I plan on certifying to level2.
    Incentivized
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    Implementation Rating
    OpenText
    No answers on this topic
    Sumo Logic
    I was satisfied with the implementation, as at the time, it was the best way to implement the product with the available feature sets in Sumo Logic. User creation and management became more of an issue during continued use, instead of it being an issue related to deploying the product in our environment.
    Incentivized
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    Alternatives Considered
    OpenText
    Multiple platforms are already supported by Arcsight. Support is good. Scripts can be used to get data from multiple threat intel sources & the same can be used in correlation rules to detect any suspicious activity. Reporting features are good & you can check any backdated information within new clicks.
    Incentivized
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    Sumo Logic
    Sumo Logic works very well out of the gate. For a small business it has given us what we need. I worked at a larger company previously, and we produced so many logs we had to create a custom logging service to handle them all. Cost and availability are big issues when deciding between the different services, whether self maintained and hosted, or provided by another company.
    Incentivized
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    Professional Services
    OpenText
    No answers on this topic
    Sumo Logic
    I've assisted several OneLogin customers with partner accounts to Sumo Logic. It has always been pleasant.
    Read full review
    Return on Investment
    OpenText
    • Logger helps us to decrease incident response times.
    • It also decreased our project times with the man/day calculations. Before this solution, it may take up to 10 men/days to do something. After this, it becomes nearly half of the time.
    Incentivized
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    Sumo Logic
    • I can't think of any negative side effects other than it being SO slow sometimes, but compared to Splunk everything is slow
    • It's SO much cheaper than Splunk that the time it takes to query information is well worth it
    • In the times that we've had Sumo go down or stop logging information, we've found that we'd be absolutely lost without Sumo
    Incentivized
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