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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arcsight by OpenText

    Score5.1 out of 10
    N/AA combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.N/A

    Splunk Cloud Platform

    Score7.8 out of 10
    N/ASplunk Cloud Platform is a data platform service thats help users search, analyze, visualize and act on data. The service can go live in as little as two days, and with an IT backend managed by Splunk experts.N/A
    Pricing
    Arcsight by OpenTextSplunk Cloud Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Arcsight by OpenTextSplunk Cloud Platform
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Arcsight by OpenTextSplunk Cloud Platform
    Considered Both Products
    OpenText
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    60%
    Would buy again
    3 Answers
    100%
    Would buy again
    9 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    88%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    100%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    88%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    100%
    Implementation went as expected
    9 Answers
    Features
    Arcsight by OpenTextSplunk Cloud Platform
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of Arcsight by OpenText and Splunk Cloud Platform
    Feature
    Arcsight by OpenText
    5.5
    4 Ratings
    34% below category average
    Splunk Cloud Platform
    9.0
    15 Ratings
    15% above category average
    Centralized event and log data collection8.04 Ratings9.015 Ratings
    Correlation9.04 Ratings9.715 Ratings
    Event and log normalization/management8.04 Ratings9.715 Ratings
    Deployment flexibility6.04 Ratings9.015 Ratings
    Integration with Identity and Access Management Tools6.03 Ratings9.313 Ratings
    Custom dashboards and workspaces5.04 Ratings9.715 Ratings
    Host and network-based intrusion detection8.02 Ratings8.613 Ratings
    Data integration/API management5.01 Ratings8.65 Ratings
    Behavioral analytics and baselining2.01 Ratings9.04 Ratings
    Rules-based and algorithmic detection thresholds8.01 Ratings8.46 Ratings
    Response orchestration and automation2.01 Ratings8.04 Ratings
    Reporting and compliance management4.01 Ratings8.76 Ratings
    Incident indexing/searching1.01 Ratings9.36 Ratings
    Best Alternatives
    Arcsight by OpenTextSplunk Cloud Platform
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    IBM Security QRadar SIEM
    Score9 out of 10
    IBM Security QRadar SIEM
    Score9 out of 10
    Enterprises
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Arcsight by OpenTextSplunk Cloud Platform
    Likelihood to Recommend
    9.0
    (6 ratings)
    9.9
    (15 ratings)
    Usability
    7.0
    (1 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.0
    (4 ratings)
    7.2
    (4 ratings)
    User Testimonials
    Arcsight by OpenTextSplunk Cloud Platform
    Likelihood to Recommend
    OpenText
    In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.
    Incentivized
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    Cisco
    Splunk is excellent when all your data is in one location. Its ability to correlate all that data is intuitive (once the hurdle of learning the query language is overcome). It is also easy to standardize the presentation of information to the company. When data is siloed/standalone, other systems can be cheaper and faster to implement.
    Incentivized
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    Pros
    OpenText
    • Integration with smart logger and ESM to create rules and easy management of the same.
    • Easy integration with all end point security management tool(IPS/IDS, Firewall, Anti-Virus) and their consolidated output at a single place to effectively rectifying true and false positives.
    Incentivized
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    Cisco
    • This SIEM consolidates multiple data points and offers several features and benefits, creating custom dashboards and managing alert workflows.
    • Splunk Cloud provides a simple way to have a central monitoring and security solution. Though it does not have a huge learning curve, you should spend some time learning the basics.
    • Splunk Cloud enables me to create and schedule statistical reports on network use for Management.
    Incentivized
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    Cons
    OpenText
    • It is slow comparing to any other SIEM Tool.
    • We have to create filter for each alerts need some custom filter .
    • Here we dont have any single tab for see all the alerts .also need some attractive features for dashboard.
    Incentivized
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    Cisco
    • The SPL programming language that the queries are built in is not very intuitive.
    • There should be a better repository of pre-built queries for what I would think of as common Active Directory usage monitoring.
    • I would like to see more free training/familiarization information made available.
    Incentivized
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    Likelihood to Renew
    OpenText
    No answers on this topic
    Cisco
    Ease of use and have all the features we need
    Incentivized
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    Usability
    OpenText
    Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.
    Incentivized
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    Cisco
    What it does well:
    - Powerful SPL query language for advanced users
    - Excellent visualization dashboards
    - Comprehensive documentation and community support
    Where it needs work:
    - Steep learning curve for SPL syntax
    - Non-Intuitive UI for beginners
    - Complex administration and data model configuration
    - Search performance degrades with poor query optimization
    Bottom line: Enterprise-grade tool requiring dedicated training investment. Best for teams with experienced analysts.
    Incentivized
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    Support Rating
    OpenText
    I personally haven't reached the support team, however, the engineers never complained about the Arcsight support team. We had some issues with the tool in the past but every time we reached the support, all issues were resolved in a timely manner.
    Incentivized
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    Cisco
    Splunk Cloud support is sorely lacking unfortunately. The portal where you submit tickets is not very good and is lacking polish. Tickets are left for days without any updates and when chased it is only sometimes you get a reply back. I get the feeling the support team are very understaffed and have far too much going on. From what I know, Splunk is aware of this and seem to be trying to remedy it.
    Incentivized
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    Alternatives Considered
    OpenText
    Multiple platforms are already supported by Arcsight. Support is good. Scripts can be used to get data from multiple threat intel sources & the same can be used in correlation rules to detect any suspicious activity. Reporting features are good & you can check any backdated information within new clicks.
    Incentivized
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    Cisco
    Search Processing Language really is a game changer for writing easy-to-understand and maintainable queries on your data base logs. Once understood, setting up and validating a query can be done in no time- which leaves us the option to focus on more monitoring and improved services. We have no other tools that utilizes data this efficiently
    Incentivized
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    Return on Investment
    OpenText
    • Logger helps us to decrease incident response times.
    • It also decreased our project times with the man/day calculations. Before this solution, it may take up to 10 men/days to do something. After this, it becomes nearly half of the time.
    Incentivized
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    Cisco
    • End-end visibility across your departmental silos
    • Strengthen the overall global monitoring posture
    • Move from Reactive to Proactive Monitoring
    • Highly secure environment at your finger-tips
    • Takes you away from managing infrastructure/administration, allows saving time & money. Reduce the overall TCO (Total Cost of Ownership)
    Incentivized
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    ScreenShots