OpenTable vs. Synup

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenTable
Score 8.6 out of 10
N/A
OpenTable is an online reservation system and reputation management technology for restaurants, bars, hotels, as well as takeout and delivery services, providing "Near Me" location services for customers to bolster reservations and online orders for businesses, a ratings and reviews aggregation and response management tool, and benchmark analysis.
$29
per month
Synup
Score 9.6 out of 10
N/A
Synup is a location intelligence tool that helps businesses with their local marketing, discovery, and engagement. Businesses and agencies alike can use Synup to get listed online, monitor online reputation, generate business reviews and track search engine analytics.N/A
Pricing
OpenTableSynup
Editions & Modules
Basic
$29
per month
Core
$249
per month
Pro
$449
per month
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Offerings
Pricing Offerings
OpenTableSynup
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsSynup offers scalable pricing plans for agencies looking to grow their clientbase and expand their service offerings. A discount is available for annual billing.
More Pricing Information
Best Alternatives
OpenTableSynup
Small Businesses
Google Business Profile
Google Business Profile
Score 8.5 out of 10
Google Business Profile
Google Business Profile
Score 8.5 out of 10
Medium-sized Companies
Google Business Profile
Google Business Profile
Score 8.5 out of 10
Google Business Profile
Google Business Profile
Score 8.5 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
OpenTableSynup
Likelihood to Recommend
8.0
(0 ratings)
10.0
(0 ratings)
User Testimonials
OpenTableSynup
Likelihood to Recommend
It all comes down to budget and options. Most places that can be found in the app are in the upper price range, so if the company is paying for the meal we immediately look for something in OpenTable. If each one of us is paying for its meal, the selection process might be a bit longer and we might have to make the reservation via phone call or just show up and hope we get a table.
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Synup is great for businesses that need a little extra help with reputation and social media management. It is easy to use and can save you time to focus on your product and customers. It also provides great feedback and valuable insights with social media to be able to tweak your business as necessary.
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Pros
  • Reservations are reliable.
  • Options are well organized and that speed decision making.
  • The ability to save restaurants I liked.
  • UI is clean, color scheme looks good.
  • Lots of information about the place is provided, including specific price range and safety precautions.
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  • Synup is extremely good at keeping track of customer reviews from various platforms in one centralised dashboard.
  • One of Synup's strengths is its ability to sync business information simultaneously across multiple platforms.
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Cons
  • Having more places on it.
  • Better suggestions by location. I live in the border with US and even though I open the app on the mexican side, it suggests US restaurants.
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  • Improving the mobile app experience could be beneficial.
  • Product is little too expensive.
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Alternatives Considered
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I have selected Synup because it’s tools for monitoring and managing customer reviews contribute to a positive online reputation. This focus on reputation management appeals to businesses that prioritize customer feedback and want to maintain a favorable brand image. Also Synup provides my business with valuable real-time analytics, allowing it to make data-driven decisions. This feature sets it apart, as businesses appreciate the insights into online visibility and customer engagement for refining their digital strategies.
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Return on Investment
  • It's hard to calculate but it saves time and time is money.
  • Helps take into account the expense process because we know what kind of payment type we can use at each place.
  • Helps us select the correct place if we are going to talk shop or just team-build.
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  • My Business after using Synup experience an increase in local visibility.
  • We improved our rating from 3.5
  • to 4.1 and our posts get 65% more engagement.
  • Real-time analytics provided by Synup empower my business with valuable insights
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ScreenShots

Synup Screenshots

Screenshot of Agency Operating SystemScreenshot of Local Listing Management SoftwareScreenshot of Online Reputation Management SoftwareScreenshot of Social Media Management SoftwareScreenshot of SMB Prospecting Tool for AgenciesScreenshot of Sales Pipeline & CRM