OpenTable vs. Signpost

It all comes down to budget and options. Most places that can be found in the app are in the upper price range, so if the company is paying for the meal we immediately look for something in OpenTable. If each one of us is paying for its meal, the selection process might be a bit longer and we might have to make the reservation via phone call or just show up and hope we get a table.

Incentivized

I would NEVER recommend Signposts! Signpost's fee is very expensive for a small company like ours, so I had to cancel the service - or at least TRY to. I contacted them the day after they billed our card for another $2,000, and I was told that we were automatically on the hook for another year, with no exceptions and no recourse. Very greedy and desperate; this doesn't seem like the way to keep happy clients.

• Reservations are reliable.
• Options are well organized and that speed decision making.
• The ability to save restaurants I liked.
• UI is clean, color scheme looks good.
• Lots of information about the place is provided, including specific price range and safety precautions.

Incentivized

• They do a good job selling their product.
• They make it very difficult to cancel the service.
• They are great at taking your money!

• Having more places on it.
• Better suggestions by location. I live in the border with US and even though I open the app on the mexican side, it suggests US restaurants.

Incentivized

• [I feel] the campaign tab needs a lot of improvement. The campaign part is not up to mark. Need a lot of changes to be more precise and relevant to the actual campaign niche.
• Another big drawback that I discovered while using it that it does not allow to send text messages to customers unless the customer accepts an invite first.

Incentivized

• It's hard to calculate but it saves time and time is money.
• Helps take into account the expense process because we know what kind of payment type we can use at each place.
• Helps us select the correct place if we are going to talk shop or just team-build.

Incentivized

• The support team is very professional. I had problems while using Signpost in the past and I contacted their support on that matter.
• They responded very professionally, listen[ed] to each and every problem related to the work, and doing hindrance to the flow of work with the full-fledged solution to the problem.
• This makes me more confident in using the platform more in depth.

Incentivized