Crossware Mail Signature vs. Opensense

It works really well with Exchange Online/Office 365 environments with a very simple setup and ease of customization and easy to use and understand management panel. Not sure how well it works on on-premises deployments as I have not tested it in that scenario.

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This solution is well suited for providing meaningful insights on brand reputation, compliance, and developing email/content strategies for marketing and sales team members. It integrates with email marketing software and provides very customizable analytics. It is not appropriate to be treated as a standalone email and content marketing solution, rather as an add-on to those tools.

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• Creates beautiful email signatures.
• Ensures consistent branding and legality.
• Everything is backed up in the cloud.

• Email Analytics
• Signature Compliance
• Integrations with other Marketing Tools

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• The signature editor could be more intuitive.
• The rules and the way they are applied need to be simplified/streamlined.
• A better way to test the signatures.

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• UI is very clunky
• A ton in pipeline, but not much dev happening
• Targeting is restricted to only like 300 people

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Overall all useability is great. The tool is dummy-proof, so anyone can use it and run it. No IT knowledge needed besides connecting it to your mail server which their team will walk you through. After that, you can have fun with the tools and create what you want to create for your teams.

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Fortunately, we haven't had to deal with support much, but every time we have, they were very responsive and were able to either fix our problem or explain the way it worked in a timely and polite manner. Not much else to say other than being in the same region is also a plus for support.

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Opensense customer service is by far the best! I have never had an issue once when calling in or submitting a ticket! They are very kind while working on the phone with them, and they explain everything to you! They will take the time with you to make sure everything gets solved.

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It was not bad but crosswire is a far more mature product with great support.

Opensense was the first company we interviewed, so cannot compare them well against industry competition.

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• Positive ROI.
• Received great leads.
• Effective branding.

• It has positively impacted our ability to securely and safely deliver email content to mass audiences

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info