Opensend is a SaaS data platform that helps website owners identify their anonymous visitors, even if they don't make purchases or fill out forms. This enables brands to retarget unknown web visitors through various channels (email, ads, postal) to increase conversions.
$500
per month 2,000+ emails, 10-50k monthly visitors
Streamsend
Score 7.0 out of 10
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Pricing
Opensend
Streamsend
Editions & Modules
Tier 1 - Direct to Consumer
$500
per month 2,000+ emails, 10-50k monthly visitors
Tier 2 - Direct to Consumer
$1000
per month 4,300+ emails, 50-150k monthly visitors
Tier 3 - Direct to Consumer
$2000
per month 9,500+ emails, 100-300k monthly visitors
Tier 1 - Business to Business
$5,988
per month 1,000 Contacts per month
Enterprise - Direct to Consumer or Business to Business
Opensend is great for anyone who is driving paid traffic to their site and looking to drive incremental revenue, if you have a meaningful amount of traffic coming to your website from paid media or press, i would recommend it. If you don't have a lot of traffic to your site, it might not be as valuable
I believe this service is best suited for companies who wish to be sending newsletters or any information that is delivered via text. If you are focused primarily on sending images, you are better off uploading your own template
Their algorithm for profile engagement could be improved. Sometimes the overall engagement of profiles sent from Opensend is rather low (to be expected). They've been great about resolving that problem, so it's really a non-issue.
The tools for creating the marketing piece could be updated a bit. There are not any layouts available that are particularly laid out for our industry. We focus on imagery rather than text, and we don't need a newsletter format.
It has been challenging for me to connect our social media sites to marketing pieces in the past. I feel like this could be done with more ease.
A lot of times if a product is working, switching and trying something new with affect productivity. Everyone knows how to use Streamsend and it's not broke, so why fix it?
The platform is pretty straightforward, and when we do need help, the Opensend team is very knowledgeable and helpful from the get-go. They really want you to succeed with their service. Opensend is also consistently innovating and adding new features taking into account customer feedback. We are looking forward to taking advantage of some of the newer tools, specifically the new postal tool being rolled out. That will work really well for our customer base.
Opensend is a set-it-and-forget-it money making machine that runs 24/7 in the backend. If we really wanted to, we could have just installed it and forgotten about it, but once we started seeing the results we realized we could be doing a lot more with this tool. Thankfully Opensend has that same approach and mindset for their own product and that's a major factor for why we have stayed with them.
Honestly, I actually prefer MailChimp above the rest. It has a modern approach and utilizes what's trending in today's world. There is more direct customization and social media integration through following and sharing. Tracking and reporting was very visual and customized/designed in a way for our clients to understand
