Opensend vs. SafeOpt

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Opensend
Score 9.5 out of 10
Small Businesses (1-50 employees)
Opensend is a SaaS data platform that helps website owners identify their anonymous visitors, even if they don't make purchases or fill out forms. This enables brands to retarget unknown web visitors through various channels (email, ads, postal) to increase conversions.
$500
per month 2,000+ emails, 10-50k monthly visitors
SafeOpt
Score 8.0 out of 10
N/A
AddShoppers provides social log in solutions to online merchants. Some key features include: Automated Email Responses, Dynamic Content, and Lead Segmentation.
$17
Per each 5,000 Monthly Uniques
Pricing
OpensendSafeOpt
Editions & Modules
Tier 1 - Direct to Consumer
$500
per month 2,000+ emails, 10-50k monthly visitors
Tier 2 - Direct to Consumer
$1000
per month 4,300+ emails, 50-150k monthly visitors
Tier 3 - Direct to Consumer
$2000
per month 9,500+ emails, 100-300k monthly visitors
Tier 1 - Business to Business
$5,988
per month 1,000 Contacts per month
Enterprise - Direct to Consumer or Business to Business
Contact Sales
Pro
$17
Per each 5,000 Monthly Uniques
Enterprise
$500+
Priced based on usage
Community
$0
Up to 5,000 Monthly Uniques
Offerings
Pricing Offerings
OpensendSafeOpt
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$500 per brand
Additional Details
More Pricing Information
Community Pulse
OpensendSafeOpt
Best Alternatives
OpensendSafeOpt
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Lead Forensics
Score 9.4 out of 10
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Vbout
Score 9.9 out of 10
Medium-sized Companies
Lead Forensics
Lead Forensics
Score 9.4 out of 10
VerticalResponse
VerticalResponse
Score 10.0 out of 10
Enterprises
Treasure Data
Treasure Data
Score 9.0 out of 10
Emma by Marigold
Emma by Marigold
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OpensendSafeOpt
Likelihood to Recommend
9.5
(0 ratings)
8.0
(0 ratings)
Usability
9.3
(0 ratings)
-
(0 ratings)
User Testimonials
OpensendSafeOpt
Likelihood to Recommend
Opensend is great for anyone who is driving paid traffic to their site and looking to drive incremental revenue, if you have a meaningful amount of traffic coming to your website from paid media or press, i would recommend it. If you don't have a lot of traffic to your site, it might not be as valuable
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It [AddShoppers Social Login] is well suited for those who are looking to grow their business and able to target the] right customers who visit their websites. They also provide tons of tools and templates to work with. Their email marketing tool will also help to grow [the] customer base very much. They [AddShoppers Social Login is] also very good at creating brand awareness by running multiple campaigns. The customer service which they have is remarkable.
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Pros
  • Captures high quality leads
  • Easy to use platfrom
  • Seamless integration with common CRM platforms
  • Easy to get started
  • Good customer service/account managers
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  • Easy to implement and work with.
  • Excellent customer support with lots of creative ideas.
  • What they promise is what they do .
  • They [are] able to increase website conversion rate thereby it increase[s] our sales.
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Cons
  • Their algorithm for profile engagement could be improved. Sometimes the overall engagement of profiles sent from Opensend is rather low (to be expected). They've been great about resolving that problem, so it's really a non-issue.
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  • [The] dashboard has a limited number of details where we [are not] able to fetch for what we need.
  • Social sharing could have been much better.
  • Sometimes it does slow down our sites when we install their widget, but having [the] best customer support helps us to overcome this issue.
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Usability
The platform is pretty straightforward, and when we do need help, the Opensend team is very knowledgeable and helpful from the get-go. They really want you to succeed with their service. Opensend is also consistently innovating and adding new features taking into account customer feedback. We are looking forward to taking advantage of some of the newer tools, specifically the new postal tool being rolled out. That will work really well for our customer base.
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No answers on this topic
Alternatives Considered
Opensend is a set-it-and-forget-it money making machine that runs 24/7 in the backend. If we really wanted to, we could have just installed it and forgotten about it, but once we started seeing the results we realized we could be doing a lot more with this tool. Thankfully Opensend has that same approach and mindset for their own product and that's a major factor for why we have stayed with them.
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We never used [any] other product for our marketing purpose. We thought of giving a try to improve our sales and increase our brand awareness. We never regret of choosing this as our priority. They always backup us with their customer support with great ideas and plans which is very effective to improve our sales.
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Return on Investment
  • ROI for the first 3 months was achieved in the first month
  • ROI expanded beyond the channel as it also reduced our remarketing costs and optimized our ads
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  • I see only positive impact when started using it.
  • It increased our organic sales in short period of time.
  • Brand awareness was done properly.
  • We are able to focus on right customer at right time.
  • Only thing they need to improve is their dashboard feature.
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ScreenShots