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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Open Web Analytics

    Score9 out of 10
    N/AOpen Web Analytics is an open source web analytics software product licensed under GPL and provides website owners and developers with ways to add web analytics to their sites using simple Javascript, PHP, or REST based APIs. OWA also comes with support for tracking websites made with content management frameworks such as WordPress and MediaWiki.N/A

    Piano Analytics

    Score8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Piano Analytics, formerly AT Internet, provides digital analytics to help customers measure their audience, optimise their digital performance and create value. From data collection to exploration, activation, and the sharing of actionable insights, the Piano Analytics Suite is designed to provide reliable high-quality data to enhance decision-making company-wide. Adapted to e-commerce, media, finance/banking, and corporate websites & mobile apps, the vendor promises an easy-to-use solution…

    $430

    per server calls consumption

    Pricing
    Open Web AnalyticsPiano Analytics
    Editions & Modules
    No answers on this topic
    Business
    $430
    per server calls consumption
    Premium
    Contact us
    per server calls consumption
    Offerings
    Pricing Offerings
    Open Web AnalyticsPiano Analytics
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$430 per server calls consumption
    Additional Details——
    More Pricing Information
    Community Pulse
    Open Web AnalyticsPiano Analytics
    Considered Both Products
    Open Source
    No answer on this topic
    Piano Software
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    26 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    No answers on this topic
    78%
    Implementation went as expected
    14 Answers
    Best Alternatives
    Open Web AnalyticsPiano Analytics
    Small Businesses
    StatCounter
    Score9 out of 10
    Amplitude Analytics
    Score8.3 out of 10
    Medium-sized Companies
    Siteimprove
    Score10 out of 10
    Amplitude Analytics
    Score8.3 out of 10
    Enterprises
    Chartbeat
    Score6.9 out of 10
    Amplitude Analytics
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Open Web AnalyticsPiano Analytics
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.0
    (120 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (18 ratings)
    Usability
    -
    (0 ratings)
    8.3
    (8 ratings)
    Availability
    -
    (0 ratings)
    9.5
    (8 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (98 ratings)
    In-Person Training
    -
    (0 ratings)
    5.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Open Web AnalyticsPiano Analytics
    Likelihood to Recommend
    Open Source
    Open Web Analytics is an opportunity for those that like to have skeletons for the start of customized solutions. The package offers several best practices set of features and functions. The possibilities add up to higher performance API for example from Google Analytics. The vast of additional features are of higher value because the market does not have other solutions. There are solutions around Open Web Analytics for example in SAP Design Studio that integrate beyond Content Management systems and attached Shops Systems to Warehousing, Logistics, and Deliverment Management. The market situation are covering all that is possible and has demand. The universality is implemented at the user interface and therefore unmatched and even robust for new kinds of visualization interfaces or input device types. A draw is that against payment system remains a security gap and data security and data safety might be a topic for each customer and user.
    Incentivized
    Read full review
    Piano Software
    When it comes to web analytics AT Internet is well suited. We introduced AT Internet in 2017 after an evaluation project with other professional analytics solutions. Starting with our corporate website we quickly rolled it out to our customer experience platform, our webshops, and our corporate intranet based on SharePoint 2013. Especially the use in our intranet brought significant improvements over the standard analytics features SP 2013 is offering. The ATI tag systems with their flexibility allow us to include company-specific properties and thus making it possible for us to analyze our intranet usage on segments such as locations, branches, and so on.
    Incentivized
    Read full review
    Pros
    Open Source
    • High performance track and state-of-the-art analyze the human use of website pages and apps.
    • Combines conventional Google Analytics-like-tracking with heatmap-like-tracking features.
    • Offers JavaScript and PHP based APIs for web analytics page integration of versatile tracking features.
    • Supports best practices established for content management frameworks based on WordPress or MediaWiki.
    Incentivized
    Read full review
    Piano Software
    • A very strong, supportive team who are keen to develop the relationship and deliver business value
    • Excellent 'real-time' data availability through rapid data processing
    • Powerful tools for analysing content consumption and usage patterns
    • A range of API options to deliver data in the format required
    • A process of continuous evolution in the data tools provided
    Incentivized
    Read full review
    Cons
    Open Source
    • Open Web Analytics can be available for integration for the broad mass in all PHP- and Javascript-based Content Management Frameworks.
    • A shop for custom add-ons of the platform Open Web Analytics may be a big chance.
    • Enhance in documentation, examples, best practices are a great chance to get more users active and a broader audience.
    • Offer a closer integration to the leading tool Google Analytics in so many features and functions. Learn from Matomy for example.
    Incentivized
    Read full review
    Piano Software
    • Integrations with outside vendors: there are many ways to integrate data from outside vendors, however you can't display this information in every application unless you create a custom field, which can sometimes be limiting.
    • Access rights: there are two places to assign access rights and each place has slightly different functionality. You can get really granular with what each person has access to, but it is easy to miss a check box and have to go back and correct it.
    • Visualizations across applications: there are some really cool visualizations in the oldest application they support that includes predictive traffic estimates, automatic multi-period variations, etc., that aren't available yet in the newer applications.
    Read full review
    Likelihood to Renew
    Open Source
    No answers on this topic
    Piano Software
    I gave this rating because I think that AT Internet is a good tool, user-friendly easy for onboarding and simple dashboards, however the majority of people use Google Analytics, especially media agency, it is easier for them to use Google Analytics.
    Incentivized
    Read full review
    Usability
    Open Source
    No answers on this topic
    Piano Software
    Overall the experience is very good, it's quick, relaiable and does everything I would want. The only problems I have are matching the correct stats to what I want. It can be painful trying to find the right thing and the explanations are not always the clearest. That's the only issue i've found though.
    Incentivized
    Read full review
    Reliability and Availability
    Open Source
    No answers on this topic
    Piano Software
    I don't have any exemple in mind where AT Internet interface hasn't been available, i have always been able to use AT Internet when i needed it. The only issues to notice is that it happens sometimes that real time or D-1 datas are partially delayed.
    Incentivized
    Read full review
    Performance
    Open Source
    No answers on this topic
    Piano Software
    All excel reports are downloaded very quickly, even if the query is more than 20 000 lines.
    Incentivized
    Read full review
    Support Rating
    Open Source
    No answers on this topic
    Piano Software
    I have not used the Support Team thereby I am unable to review how their Support Teams works. However, in an instance where I had an issue, my concerned department contacted their support team and I was provided with the solution of the problem I was facing within a short span of time.
    Incentivized
    Read full review
    In-Person Training
    Open Source
    No answers on this topic
    Piano Software
    The in-person training unfortunately does not match to our expectations, was too much focus on digital basis and not on AT Internet functionnalties and how to use it. We paid for one day and only 15 minutes at the end was focused on our real needs in terms of media analytics.
    Incentivized
    Read full review
    Online Training
    Open Source
    No answers on this topic
    Piano Software
    No online training
    Incentivized
    Read full review
    Implementation Rating
    Open Source
    No answers on this topic
    Piano Software
    The support team helps us to implement AT Internet.
    Incentivized
    Read full review
    Alternatives Considered
    Open Source
    Google Analytics is the market leader for web analytics. The package offers search engine marketing that can be integrated into Open Web Analytics. The features and functions of Open Web Analytics compare close to Matomo Analytics. In terms of market share Google Analytics has all and the other two have very little and their other competitors have almost nothing. That changes in specialized markets. Google Analytics is everywhere and much more influential than other search engines because of that particular service. There had been a dying period for such web analytics software packages. There are three kinds of web analytics software packages. Free/open source like Open Web Analytics and Matomo, Proprietary like Urchin from Google, and hosted/software-as-a-service-packages like the market leader Google Analytics. I consider all as rather different in performance. Those closer to the busiest server are the best for traffic. Heat maps are well placed on the hosting server.
    Incentivized
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    Piano Software
    AT Internet shows a deep understanding of our business objectives and provide us with ideas on how to solve them. They grant us enough time to try their tools and to be sure the tools are helpful. The data we've got in the Analyzer was manually checked and it was completely correct. Their roadmap was clean and aligned with our strategy
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    Scalability
    Open Source
    No answers on this topic
    Piano Software
    Regarding AT Internet possibilities, it could be adapted to small or large organizations, easy to set up. We can add sites in makets that we launch e-commerce.
    Incentivized
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    Return on Investment
    Open Source
    • Moderate lifetime operating costs.
    • Enhances the performances of all online business interests enormously.
    • Enables a great customized experience of web analytics.
    • Compatible to web analytics standards and references.
    Incentivized
    Read full review
    Piano Software
    • Unfortunately, I do not have precise results to give, but the statistics provided by AT Internet make it possible to carry out in-depth analyses and to make good decisions.
    • You just have to know how to find the information and interpret it.
    Incentivized
    Read full review
    ScreenShots

    Piano Analytics Screenshots

    Screenshot of Analytics Suite Delta - ExplorerScreenshot of Analytics Suite Delta - Traffic SourcesScreenshot of Analytics Suite Delta - AttributionScreenshot of Analytics Suite Delta - AXON PredictionsScreenshot of Analytics Suite Delta - NavigationScreenshot of Analytics Suite Delta - Navigation