OnPay vs. QuickBooks Online

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OnPay
Score 9.9 out of 10
N/A
OnPay's payroll and HR is designed for people who want to spend more time running their business, and less on back-office tasks. The application aims to enable users to: • Run payroll • Automate taxes • Let employees do more themselves • Simplify HR processes • Offer benefits in any state OnPay is $49 plus $6 per person each month. The monthly fee includes integrations with QuickBooks, Xero, and time-tracking software, as well as all quarterly and year-end…N/A
QuickBooks Online
Score 8.3 out of 10
N/A
QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.
$38
per month
Pricing
OnPayQuickBooks Online
Editions & Modules
No answers on this topic
Simple Start
$38
per month
Essentials
$75
per month
Plus
$115
per month
Advanced
$275
per month
Offerings
Pricing Offerings
OnPayQuickBooks Online
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFirst month free, then $49 + $6 per employee each month.
More Pricing Information
Community Pulse
OnPayQuickBooks Online
Features
OnPayQuickBooks Online
Payroll Management
Comparison of Payroll Management features of Product A and Product B
OnPay
9.9
Ratings
18% above category average
QuickBooks Online
8.4
Ratings
8% above category average
Pay calculation9.90 Ratings7.70 Ratings
Benefit plan administration9.90 Ratings7.00 Ratings
Direct deposit files9.90 Ratings9.00 Ratings
Salary revision and increment management10.00 Ratings9.00 Ratings
Reimbursement management9.80 Ratings9.50 Ratings
Customization
Comparison of Customization features of Product A and Product B
OnPay
-
Ratings
QuickBooks Online
8.3
Ratings
8% above category average
API for custom integration00 Ratings8.70 Ratings
Plug-ins00 Ratings8.00 Ratings
Security
Comparison of Security features of Product A and Product B
OnPay
-
Ratings
QuickBooks Online
9.7
Ratings
15% above category average
Single sign-on capability00 Ratings9.60 Ratings
Role-based user permissions00 Ratings9.70 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
OnPay
-
Ratings
QuickBooks Online
8.1
Ratings
3% above category average
Dashboards00 Ratings8.60 Ratings
Standard reports00 Ratings8.20 Ratings
Custom reports00 Ratings7.50 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
OnPay
-
Ratings
QuickBooks Online
8.5
Ratings
9% above category average
Accounts payable00 Ratings9.20 Ratings
Accounts receivable00 Ratings9.40 Ratings
Cash management00 Ratings8.70 Ratings
Bank reconciliation00 Ratings9.10 Ratings
Expense management00 Ratings8.70 Ratings
Time tracking00 Ratings6.90 Ratings
Fixed asset management00 Ratings8.10 Ratings
Multi-currency support00 Ratings7.00 Ratings
Multi-division support00 Ratings9.20 Ratings
Regulations compliance00 Ratings9.20 Ratings
Electronic tax filing00 Ratings9.30 Ratings
Self-service portal00 Ratings8.80 Ratings
Global Financial Support00 Ratings8.10 Ratings
Primary and Secondary Ledgers00 Ratings8.70 Ratings
Intercompany Accounting00 Ratings8.70 Ratings
Localizations00 Ratings8.10 Ratings
Journals and Reconciliations00 Ratings9.30 Ratings
Enterprise Accounting00 Ratings8.10 Ratings
Configurable Accounting00 Ratings7.70 Ratings
Centralized Rules Framework00 Ratings8.40 Ratings
Standardized Processes00 Ratings8.50 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
OnPay
-
Ratings
QuickBooks Online
7.5
Ratings
2% above category average
Inventory tracking00 Ratings8.00 Ratings
Automatic reordering00 Ratings7.00 Ratings
Location management00 Ratings8.10 Ratings
Manufacturing module00 Ratings7.00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
OnPay
-
Ratings
QuickBooks Online
8.4
Ratings
8% above category average
Pricing00 Ratings8.00 Ratings
Order entry00 Ratings8.00 Ratings
Credit card processing00 Ratings8.60 Ratings
Cost of goods sold00 Ratings9.30 Ratings
Order Orchestration00 Ratings8.00 Ratings
End-to-end order visibility00 Ratings9.00 Ratings
Order exception Resolution00 Ratings8.00 Ratings
Best Alternatives
OnPayQuickBooks Online
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
QuickBooks Self-Employed (discontinued)
QuickBooks Self-Employed (discontinued)
Score 8.9 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Zoho Books
Zoho Books
Score 9.0 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OnPayQuickBooks Online
Likelihood to Recommend
9.9
(0 ratings)
8.8
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
1.9
(0 ratings)
Usability
9.2
(0 ratings)
8.8
(0 ratings)
Availability
9.1
(0 ratings)
2.0
(0 ratings)
Performance
9.1
(0 ratings)
1.0
(0 ratings)
Support Rating
8.8
(0 ratings)
1.1
(0 ratings)
Implementation Rating
9.1
(0 ratings)
3.0
(0 ratings)
Configurability
9.1
(0 ratings)
10.0
(0 ratings)
Ease of integration
9.1
(0 ratings)
1.3
(0 ratings)
Product Scalability
9.1
(0 ratings)
1.0
(0 ratings)
Vendor post-sale
9.1
(0 ratings)
1.0
(0 ratings)
Vendor pre-sale
9.1
(0 ratings)
1.0
(0 ratings)
User Testimonials
OnPayQuickBooks Online
Likelihood to Recommend
I'd say if you had someone who wasn't educated on how Payroll should be setup and function OnPay is less ideal. But even then you've got things so well setup and cost efficient, they could afford to put some focus on training. In my mind I imagine OnPay is the best solution for small to mid, even early large, company Payroll processing. We're a small company so I'm unaware of the options provided to streamline importing of large group payrolls, but that might be an area where the interface could provide challenges.
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I appreciate the ability to auto-generate invoices for recurring transactions, which saves time, as well as the option to set up auto-generated transactions. The report option is super helpful when reviewing information, as you can click to view the details in the report without having to go back and forth.
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Pros
  • It is easy to add new employees.
  • It is easy to inactivate employees who leave the company.
  • All quarterly and annual reports are completed and filed on a timely basis.
  • Employees have direct online access to their paycheck as well as their W-2.
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  • It enables me to do a P&L for each specific program as requested by the county for the grant money that they give us.
  • It enables me to do [an] organizational budget as well as a budget for each specific program
  • It enables the accountant and the auditor access at any time for transparency
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Cons
  • I would like to enter some payroll information in advance of the current payroll runs
  • Adding and changing administrators was a bit cumbersome and took several days
  • It works fine for a small number of people being paid if they can be seen on one screen but it might be cumbersome with more than about 10 people. Probably needs a better or different procedure with more people.
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  • Purchase Orders cannot be linked to multiple bill payments which makes tracking purchase orders in QuickBooks Online obsolete. Without the function we have to track this within a different more manual spreadsheet.
  • Would be helpful if you could "split" bank transactions directly from the "review" downloads from the bank. Currently, to split transactions to multiple accounts we need to first categorize, then review after assigning to 1 account.
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Likelihood to Renew
We have used OnPay for a few years now and we do continue to renew our annual use of OnPay. We are only a small organization and although OnPay provides a lot of additional services that larger organizations might ind useful, OnPay still meets our limited requirements of running bi-weekly payroll and submitting our quarterly state and federal tax documents, and at a price that we still find affordable.
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QBO needs better integration with non-Intuit products and developers need to use Intuit's open API to develop better add-ons. Clients are having a great deal of problems with their data importing from the bank and this takes time away from better revenue producing activities. Although the efficiencies are there, they are outweighted by the shortcomings of the product. When we ran a parallel of QBO versus other cloud accounting products, we had more issues with the QBO product than any other
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Usability
OnPay is very easy to use. The computer interface is setup very well. You can quickly add people, enter your Payroll, print reports, etc. If your Payroll doesn't change from pay period to pay period (example, salaried employees) it takes mere seconds to enter in your Payroll.
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I had very little trouble setting up the program and migrating from our old accounting system. The daily usage is also very intuitive and easy. Anytime we run into minor trouble with the program, there are always tons of help available on YouTube, so we don't even look up the online manual anymore.
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Reliability and Availability
OnPay immediately responds to any of my inquiries.
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We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
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Performance
No complaints on OnPay's integration with Xero.
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Everything process has its bugs lately with the new interface. Nothing has worked smoothly since this all began last month.
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Support Rating
I've only had to call a couple of times, and each time the customer service rep is extremely thorough and helpful. I've never had the experience, like I do with some other companies, of feeling stressed or irritated with the reps. They are competent, educated, and easily walk me through the system
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In my experience, most representatives keep me on the phone for hours, literally, for a single issue and then usually cannot resolve it satisfactorily. I have 10 open cases that need resolution and, in my experience, there has been NO follow-up communication on any of them.
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Implementation Rating
Easy to implement and easy to convert any other payroll reports to the OnPay system when making the switch
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The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
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Alternatives Considered
OnPay is tremendously less expensive and technically superior to Quickbooks in my opinion. OnPay is less expensive and offered the ease of managing a restaurant payroll that was better in my opinion than When I Work. My experience when evaluating all of the payroll products that I felt the company could afford was that OnPay had a superior staff of professionals who knew their product and could explain how to use it most clearly.
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QuickBooks Online is an accounting software package that allows companies to use a cost-effective and efficient software package. QuickBooks Online allows companies to prepare their balance sheets and income statements. It connects with a variety of other applications, which allows you to be efficient. We are very pleased with QuickBooks Online, and we would highly recommend it.
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Scalability
OnPay works.
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As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
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Return on Investment
  • Reduces payroll processing time
  • Ability for full electronic employee files
  • The overall cost is the best in the industry, saving us money
  • Ability for on/off-boarding ensures our files our complete
  • There are a few limitations but they work with programmers to get those features setup
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  • I think the help function is cumbersome and hard to use. When I go to refresh myself on a function, say quarterly, I feel like I have to cast about just looking for it.
  • The account reconciliation works, but in this place that could benefit from messaging, there are no easy helping functions flagging things like amounts that fit the discrepancy.
  • Even styling invoices and documents is more cumbersome than it should be.
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ScreenShots

OnPay Screenshots

Screenshot of full-service payrollScreenshot of multiple pay rates and schedulesScreenshot of employee self-onboarding and org charts, which are built-inScreenshot of an e-signable offer lettersScreenshot of calendars, where PTO is managed and approvedScreenshot of centralized finances, viewed with over 20 reports for analyzing employment-related expenses

QuickBooks Online Screenshots

Screenshot of the accounting and bank transactions interfaceScreenshot of an overview of the accounting inventoryScreenshot of book marksScreenshot of the business tax overviewScreenshot of the customer hubScreenshot of the dashboard