OnPay vs. PlanSource

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OnPay
Score 9.8 out of 10
N/A
OnPay's payroll and HR is designed for people who want to spend more time running their business, and less on back-office tasks. The application aims to enable users to: • Run payroll • Automate taxes • Let employees do more themselves • Simplify HR processes • Offer benefits in any state OnPay is $49 plus $6 per person each month. The monthly fee includes integrations with QuickBooks, Xero, and time-tracking software, as well as all quarterly and year-end…N/A
PlanSource
Score 6.4 out of 10
N/A
PlanSource BenefitsOne is an employee benefits engagement platform, from PlanSource headquartered in Orlando, Florida. The solution presents streamlined workflows and real-time integrations, as well as a mobile-friendly enrollment experience that’s designed to maximize HR efficiency and plan adoption.N/A
Pricing
OnPayPlanSource
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
OnPayPlanSource
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFirst month free, then $49 + $6 per employee each month.
More Pricing Information
Community Pulse
OnPayPlanSource
Features
OnPayPlanSource
Payroll Management
Comparison of Payroll Management features of Product A and Product B
OnPay
9.9
Ratings
18% above category average
PlanSource
-
Ratings
Pay calculation9.80 Ratings00 Ratings
Benefit plan administration9.80 Ratings00 Ratings
Direct deposit files9.90 Ratings00 Ratings
Salary revision and increment management10.00 Ratings00 Ratings
Reimbursement management9.70 Ratings00 Ratings
Best Alternatives
OnPayPlanSource
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
OnPay
OnPay
Score 9.8 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OnPayPlanSource
Likelihood to Recommend
9.8
(0 ratings)
7.3
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
-
(0 ratings)
Usability
9.2
(0 ratings)
-
(0 ratings)
Availability
9.1
(0 ratings)
-
(0 ratings)
Performance
9.1
(0 ratings)
-
(0 ratings)
Support Rating
8.8
(0 ratings)
-
(0 ratings)
Implementation Rating
9.1
(0 ratings)
-
(0 ratings)
Configurability
9.1
(0 ratings)
-
(0 ratings)
Ease of integration
9.1
(0 ratings)
-
(0 ratings)
Product Scalability
9.1
(0 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(0 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
OnPayPlanSource
Likelihood to Recommend
I'd say if you had someone who wasn't educated on how Payroll should be setup and function OnPay is less ideal. But even then you've got things so well setup and cost efficient, they could afford to put some focus on training. In my mind I imagine OnPay is the best solution for small to mid, even early large, company Payroll processing. We're a small company so I'm unaware of the options provided to streamline importing of large group payrolls, but that might be an area where the interface could provide challenges.
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Less appropriate for small groups with one very simple health plan. More appropriate for 20+ EE groups with multiple plans and supplementary benefits.
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Pros
  • It is easy to add new employees.
  • It is easy to inactivate employees who leave the company.
  • All quarterly and annual reports are completed and filed on a timely basis.
  • Employees have direct online access to their paycheck as well as their W-2.
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  • Puts all of your healthcare selections in one place making changes, drops, and additions are taken care of in one place instead of having to contact every vendor individually.
  • Keeps an accurate record of real time enrollment which helps when you are in an account manager role and handling client questions concerning their health plans.
  • Provides tools to keep the client and yourself organized. Several Open Enrollment messaging tools and places to add any educational documents for the different health plans.
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Cons
  • I would like to enter some payroll information in advance of the current payroll runs
  • Adding and changing administrators was a bit cumbersome and took several days
  • It works fine for a small number of people being paid if they can be seen on one screen but it might be cumbersome with more than about 10 people. Probably needs a better or different procedure with more people.
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  • The more advanced options, such as HCM, could have a slightly more user-friendly dashboard for users who are not daily computer users.
  • Needs to be easier to customize the homepage. Clients are always interested in adding in their own pictures, colors, welcome message position, etc.
  • Needs to have a function where the employer can send a document for the employee to sign, open and capture the employee's signature, send back to the employer and save in the employee file.
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Likelihood to Renew
We have used OnPay for a few years now and we do continue to renew our annual use of OnPay. We are only a small organization and although OnPay provides a lot of additional services that larger organizations might ind useful, OnPay still meets our limited requirements of running bi-weekly payroll and submitting our quarterly state and federal tax documents, and at a price that we still find affordable.
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No answers on this topic
Usability
OnPay is very easy to use. The computer interface is setup very well. You can quickly add people, enter your Payroll, print reports, etc. If your Payroll doesn't change from pay period to pay period (example, salaried employees) it takes mere seconds to enter in your Payroll.
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No answers on this topic
Reliability and Availability
OnPay immediately responds to any of my inquiries.
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No answers on this topic
Performance
No complaints on OnPay's integration with Xero.
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No answers on this topic
Support Rating
I've only had to call a couple of times, and each time the customer service rep is extremely thorough and helpful. I've never had the experience, like I do with some other companies, of feeling stressed or irritated with the reps. They are competent, educated, and easily walk me through the system
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No answers on this topic
Implementation Rating
Easy to implement and easy to convert any other payroll reports to the OnPay system when making the switch
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No answers on this topic
Alternatives Considered
OnPay is tremendously less expensive and technically superior to Quickbooks in my opinion. OnPay is less expensive and offered the ease of managing a restaurant payroll that was better in my opinion than When I Work. My experience when evaluating all of the payroll products that I felt the company could afford was that OnPay had a superior staff of professionals who knew their product and could explain how to use it most clearly.
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I have looked at GoCo, Kronos and Zenefits. I selected PlanSource because I felt it was the most customizable for a variety of clients across the board. The interface seemed functional but slightly professional looking than it competitors. PlanSource also seemed well established and that it was capable of handling my client needs.
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Scalability
OnPay works.
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No answers on this topic
Return on Investment
  • Reduces payroll processing time
  • Ability for full electronic employee files
  • The overall cost is the best in the industry, saving us money
  • Ability for on/off-boarding ensures our files our complete
  • There are a few limitations but they work with programmers to get those features setup
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  • Positive - Reduces time spent contacting vendors of enrollment changes. When you are dealing with several hundred employees and their dependents across several vendors that time starts to add up.
  • Positive - Point of value when trying to gain or up sell a client.
  • Negative - You do need to meet the minimum number of people on the platform as per your contact to avoid having to pay a fee to PlanSource. If one of your larger clients leaves that could be a potential issue.
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ScreenShots

OnPay Screenshots

Screenshot of full-service payrollScreenshot of multiple pay rates and schedulesScreenshot of employee self-onboarding and org charts, which are built-inScreenshot of an e-signable offer lettersScreenshot of calendars, where PTO is managed and approvedScreenshot of centralized finances, viewed with over 20 reports for analyzing employment-related expenses