OnPay vs. Patriot Payroll

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OnPay
Score 9.9 out of 10
N/A
OnPay's payroll and HR is designed for people who want to spend more time running their business, and less on back-office tasks. The application aims to enable users to: • Run payroll • Automate taxes • Let employees do more themselves • Simplify HR processes • Offer benefits in any state OnPay is $49 plus $6 per person each month. The monthly fee includes integrations with QuickBooks, Xero, and time-tracking software, as well as all quarterly and year-end…N/A
Patriot Payroll
Score 9.7 out of 10
N/A
Patriot Software headquartered in Canton, Ohio offers Patriot PAY, their benefits administration and payroll software.
$174
Pricing
OnPayPatriot Payroll
Editions & Modules
No answers on this topic
Basic Payroll
$17/mo + $4 per employee/contractor
Accounting Basic
$20/mo (unlimited use)
Accounting Premium
$30/mo (unlimited use)
Full Service Payroll
$37/mo + $4 per employee/contractor
Offerings
Pricing Offerings
OnPayPatriot Payroll
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFirst month free, then $49 + $6 per employee each month.Patriot Software has two payroll options to choose from: Basic Payroll, and Full Service payroll software. Both start with a simple three-step payroll process. With the Full Service Payroll, Patriot will collect, deposit, and file federal, state, and local payroll taxes on the customer's behalf; end-of-the-year payroll tax filing is included at no extra charge. Print W2s on 8 x 1/2 x 11 plain white office paper to hand to employees, or post to the free employee portal. Also, Patriot Software offers free direct deposit.
More Pricing Information
Community Pulse
OnPayPatriot Payroll
Features
OnPayPatriot Payroll
Payroll Management
Comparison of Payroll Management features of Product A and Product B
OnPay
9.9
Ratings
18% above category average
Patriot Payroll
8.3
Ratings
1% above category average
Pay calculation9.90 Ratings9.50 Ratings
Benefit plan administration9.90 Ratings6.00 Ratings
Direct deposit files9.90 Ratings9.20 Ratings
Salary revision and increment management10.00 Ratings8.20 Ratings
Reimbursement management9.80 Ratings6.30 Ratings
Support for external payroll vendors00 Ratings10.00 Ratings
Off-cycle/On-Demand payment00 Ratings8.70 Ratings
Best Alternatives
OnPayPatriot Payroll
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OnPayPatriot Payroll
Likelihood to Recommend
9.9
(0 ratings)
9.7
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
9.0
(0 ratings)
Usability
9.2
(0 ratings)
9.3
(0 ratings)
Availability
9.1
(0 ratings)
-
(0 ratings)
Performance
9.1
(0 ratings)
-
(0 ratings)
Support Rating
8.8
(0 ratings)
8.7
(0 ratings)
Implementation Rating
9.1
(0 ratings)
-
(0 ratings)
Configurability
9.1
(0 ratings)
-
(0 ratings)
Ease of integration
9.1
(0 ratings)
-
(0 ratings)
Product Scalability
9.1
(0 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(0 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
OnPayPatriot Payroll
Likelihood to Recommend
I'd say if you had someone who wasn't educated on how Payroll should be setup and function OnPay is less ideal. But even then you've got things so well setup and cost efficient, they could afford to put some focus on training. In my mind I imagine OnPay is the best solution for small to mid, even early large, company Payroll processing. We're a small company so I'm unaware of the options provided to streamline importing of large group payrolls, but that might be an area where the interface could provide challenges.
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Patriot is well suited for an office with a small staff without complicated tax issues to manage. My office had 2 employees: one full-time and one part-time. There were no 1099's issued, and no special tax exemptions or other special tax situations for employees. The owner was a sole proprietor, so she was not paid as an employee through Patriot. It was easy to quickly run simple payroll tasks on a bi-weekly basis in my situation. However, I believe a more complex situation with more employees would still be suitable for this software if there was an employee dedicated to performing payroll and human resources tasks. Information must be manually entered each payroll period and submitted before 8pm to process at the scheduled pay date, so if there was not a dedicated employee for the task, it would be easy to end up paying employees a business-day late. I know that Patriot offers add-on services for human resource tasks, such as time sheets and tools to manage sick days, benefits, and record employee attendance. I did not require these extra services, but I like that Patriot offers services a la carte so that there is no need to pay for tools you do not need
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Pros
  • It is easy to add new employees.
  • It is easy to inactivate employees who leave the company.
  • All quarterly and annual reports are completed and filed on a timely basis.
  • Employees have direct online access to their paycheck as well as their W-2.
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  • Patriot's software is very easy to use for running payroll. It takes about 30 seconds to do.
  • The payroll reports are abundant, easy to find and print, and make my accounting very easy.
  • Having a full service payroll provider as easy to use as Patriot leaves me with more availability to focus on treating patients and running other aspects of my business.
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Cons
  • I would like to enter some payroll information in advance of the current payroll runs
  • Adding and changing administrators was a bit cumbersome and took several days
  • It works fine for a small number of people being paid if they can be seen on one screen but it might be cumbersome with more than about 10 people. Probably needs a better or different procedure with more people.
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  • The third party direct deposit processor Patriot previously used was not particularly easy to work with...but Patriot just brought all direct deposit processing in house.
  • Clergy housing allowance has to be manually entered each payday. They tell me they're close to adding the capability of making it (and other similar pay types) as a recurring item.
  • The setup process is geared toward novice users who need to be hand-held through the process. That's great for those who need it but a more streamlined, no-frills process payroll pros would be welcome.
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Likelihood to Renew
We have used OnPay for a few years now and we do continue to renew our annual use of OnPay. We are only a small organization and although OnPay provides a lot of additional services that larger organizations might ind useful, OnPay still meets our limited requirements of running bi-weekly payroll and submitting our quarterly state and federal tax documents, and at a price that we still find affordable.
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It works well because it is cheap for us.
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Usability
OnPay is very easy to use. The computer interface is setup very well. You can quickly add people, enter your Payroll, print reports, etc. If your Payroll doesn't change from pay period to pay period (example, salaried employees) it takes mere seconds to enter in your Payroll.
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I think it is great once things are setup as for general user looking to look for simple things like a copy of a paystub or a current pay rate for an employee. However, to find specialized things like a state withholding number or payroll integration settings those do require a bit more digging to find or possibly a call to customer service for help.
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Reliability and Availability
OnPay immediately responds to any of my inquiries.
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No answers on this topic
Performance
No complaints on OnPay's integration with Xero.
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No answers on this topic
Support Rating
I've only had to call a couple of times, and each time the customer service rep is extremely thorough and helpful. I've never had the experience, like I do with some other companies, of feeling stressed or irritated with the reps. They are competent, educated, and easily walk me through the system
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Generally speaking it is pretty good that when I need to call somebody up for a payroll question I can generally within five minutes get somebody on the phone and they can help me resolve the problem or specify where specifically I need to go or contact to find my answers. However, that being said, for my specific situation as a partner my assigned contact has not always been very responsive.
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Implementation Rating
Easy to implement and easy to convert any other payroll reports to the OnPay system when making the switch
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No answers on this topic
Alternatives Considered
OnPay is tremendously less expensive and technically superior to Quickbooks in my opinion. OnPay is less expensive and offered the ease of managing a restaurant payroll that was better in my opinion than When I Work. My experience when evaluating all of the payroll products that I felt the company could afford was that OnPay had a superior staff of professionals who knew their product and could explain how to use it most clearly.
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Cost is the major factor here, but the ease of use (and design of the interface) is a big advantage for Patriot PAY. Items are (ironically) more "intuitive" to find and manage in Patriot PAY than Intuit.

Patriot PAY is closer to ADP/Gusto/Paychex in how it looks and feels and operates in a full-service capacity, but it is much more affordable.
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Scalability
OnPay works.
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No answers on this topic
Return on Investment
  • Reduces payroll processing time
  • Ability for full electronic employee files
  • The overall cost is the best in the industry, saving us money
  • Ability for on/off-boarding ensures our files our complete
  • There are a few limitations but they work with programmers to get those features setup
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  • Patriot allows the entire team to be on the same page when it comes to a campaign or donor. All of the information is in one place to see how much a donor gave or communication with that donor by a specific team member.
  • It provides comparative historic data and donor analysis. The organization of donations by appeal allows teams to know which campaigns were successful in previous years.
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ScreenShots

OnPay Screenshots

Screenshot of full-service payrollScreenshot of multiple pay rates and schedulesScreenshot of employee self-onboarding and org charts, which are built-inScreenshot of an e-signable offer lettersScreenshot of calendars, where PTO is managed and approvedScreenshot of centralized finances, viewed with over 20 reports for analyzing employment-related expenses

Patriot Payroll Screenshots

Screenshot of the 3-step process to carry out payrollScreenshot of the Payroll interface, which can be used run payroll on any device with internet or data connection. There is no need to download and maintain a separate payroll app.Screenshot of a payroll report, to sort by work location, employee, and date range.