OneSpan Sign vs. SignEasy

It is well suited for financial professional field. At the moment, i cannot think of area that will be less appropriate. It all comes down to if the admin office or head office can accept OneSpan as authorized software. Often enough, program can be very good but not recognized by head office due to its compliance issue. For example, in the Canadian regulatory rules for investments, sometimes it requires companies to process/store documents in the same country. If there is a cross border issue, it will be a big compliance issue.

Incentivized

Simple, Easy to use to sign and respond on digitally signed documents. Quick implementation and ready to use on your iPhone or iPad with a single app download.

Incentivized

• One can set up a workflow in which one can specify the order in which signatures have to be done.
• Customer service is great and always ready to go the extra mile.
• Pricing is very transparent, and there are no hidden charges.

• Link from my email on the phone
• Allow me to quickly sign using saved signature
• File signed docs
• Allow for simple forward to others

Incentivized

• Search capabilities can be improved by a great extent. We still can't search documents by name of the signatory
• Pricing seems a bit high when compared with other players in the market
• Data importing and exporting capabilities can be improved drastically

• Improve awareness of your brand, since at least in Mexico the platform is not known and it takes time to explain to customers.
• The ability to sign freehand from a phone or tablet.
• Generation of more reports or customize reports in the management panel.

Incentivized

I don't see any reasons to change as their solution covers all my need for now. I could make even more integrations but that might be something that I will do down the road. I'm used to working with the interface and my data is all there as well.

Easy to use design and tool

Incentivized

The product is so well designed and built that we rarely need to reach out to customer service. But we have reached out to them in case of downtime, and we have always gotten a satisfactory response. We never had to follow up, as customer service executives were very responsible.

The email me several times a year to check in and see that we are doing well or if we have any questions. They have also flown to us from their HQ to Dallas, TX to come tour our facility and see how we use their product first hand.

Incentivized

My experience with OneSpan in the customer service has been very positive. However, since my experience with OneSpan is much more recent, most of my technical experience with OneSpan includes technical areas that were not available in other products at the time I was working with other products.

Incentivized

At the time of implementation we did not have many options other than a couple that fit our needs and language. The strong point that made us decide was the support in the sales service, which was by far the most suitable for us. Their agents were supportive and flexible throughout the entire process and helped us with the implementation in a valuable way.

Incentivized

• It has done what we got it for. It has made it much easier for our advisers to do business with clients in remote areas.
• It has significantly reduced the time that it used to take to open a new account.

Incentivized

• Using a product like this one saves us time, hassle, and money. We no longer have to meet someone "live" or wait for USPS for a signed document.

Incentivized