OneSpan Sign (formerly eSignLive) is an e-signature solution for secure document signing processes that enables organizations to digitize business processes and eliminate costly paper and inconvenient “wet” signatures.
$0
Free for 30 Days
Scrive eSign
Score 7.5 out of 10
N/A
Scrive, headquartered in Stockholm, touts a compliant, secure esignature solution for companies along with an API supporting a branded and well-integrated enterprise esign solution.
It is well suited for financial professional field. At the moment, i cannot think of area that will be less appropriate. It all comes down to if the admin office or head office can accept OneSpan as authorized software. Often enough, program can be very good but not recognized by head office due to its compliance issue. For example, in the Canadian regulatory rules for investments, sometimes it requires companies to process/store documents in the same country. If there is a cross border issue, it will be a big compliance issue.
Scrive is really well suited to managing legal documents and contracts. There are many instances where it would work best, including international forms and signatures, such as point-of-sale forms for buying products. It also works for managing large amounts of forms and red tape, especially in larger groups where everyone needs access.
I don't see any reasons to change as their solution covers all my need for now. I could make even more integrations but that might be something that I will do down the road. I'm used to working with the interface and my data is all there as well.
The product is so well designed and built that we rarely need to reach out to customer service. But we have reached out to them in case of downtime, and we have always gotten a satisfactory response. We never had to follow up, as customer service executives were very responsible.
Customer support was incredible, they helped when I had one question about a bug with the archiving function. They got it sorted out, helped me understand what I did wrong, and even released a patch months later to prevent future users from falling into the same trap. I don't think there even was a language barrier, despite Scrive being a Swedish company.
My experience with OneSpan in the customer service has been very positive. However, since my experience with OneSpan is much more recent, most of my technical experience with OneSpan includes technical areas that were not available in other products at the time I was working with other products.
It is more intuitive and does not require its users to get any formal training to use the product. It allows automatic follow-ups with users who use the product. It can be deployed on all operating system and is compatible with most of the devices including mobile phone, laptop or personal computer.
