OneDrive vs. SugarSync

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OneDrive
Score 8.4 out of 10
N/A
OneDrive from Microsoft is a cloud storage and file syncing service.
$5
Per Month (Annual Commitment)
SugarSync
Score 5.8 out of 10
N/A
SugarSync is a cloud storage and backup solution designed for small businesses.
$7.49
per month
Pricing
OneDriveSugarSync
Editions & Modules
OneDrive for Business Plan 1
$5.00
Per Month (Annual Commitment)
Microsoft 365 Business Basic
$5.00
Per Month (Annual Commitment)
OneDrive for Business Plan 2
$10.00
Per Month (Annual Commitment)
Microsoft 365 Business Standard
$12.50
Per Month (Annual Commitment)
100 GB
$7.49
per month
250 GB
$9.99
per month
500 GB
$18.95
per month
Offerings
Pricing Offerings
OneDriveSugarSync
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsOneDrive can be purchased as a standalone tool, or as part of a Microsoft 365's business suite.
More Pricing Information
Community Pulse
OneDriveSugarSync
Features
OneDriveSugarSync
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
OneDrive
7.7
Ratings
9% below category average
SugarSync
9.4
Ratings
11% above category average
Versioning7.20 Ratings8.00 Ratings
Video files7.20 Ratings9.00 Ratings
Audio files6.30 Ratings10.00 Ratings
Document collaboration8.10 Ratings10.00 Ratings
Access control8.10 Ratings10.00 Ratings
File search8.90 Ratings9.00 Ratings
Device sync8.10 Ratings10.00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
OneDrive
7.2
Ratings
19% below category average
SugarSync
9.7
Ratings
11% above category average
User and role management7.20 Ratings10.00 Ratings
File organization8.10 Ratings9.00 Ratings
Device management6.30 Ratings10.00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
OneDrive
7.1
Ratings
18% below category average
SugarSync
10.0
Ratings
16% above category average
Performance6.30 Ratings10.00 Ratings
Reliability7.90 Ratings10.00 Ratings
Storage Reports7.10 Ratings10.00 Ratings
Best Alternatives
OneDriveSugarSync
Small Businesses
SugarSync
SugarSync
Score 5.8 out of 10
IDrive Online Backup and Object Storage e2
IDrive Online Backup and Object Storage e2
Score 9.1 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OneDriveSugarSync
Likelihood to Recommend
8.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
9.0
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Performance
9.0
(0 ratings)
-
(0 ratings)
Support Rating
8.0
(0 ratings)
10.0
(0 ratings)
User Testimonials
OneDriveSugarSync
Likelihood to Recommend
  • For collaborative work both in education and professional areas.
  • For personal work in multiple devices, and "on the go" work.
  • It's great for work that takes a lot of memory space, because it is saved in the cloud, not the device itself.
  • It's a great tool for anyone working with a lot of creative files that can't be stored in small devices like USBs.
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As with all file sharing, remote teams - the combination of being able to work alongside colleagues - or remotely (including "on a plane" / without Internet) - but always have your files saved locally makes it very easy to adopt.
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Pros
  • OneDrive does a great job of keeping file version history. I have had to use this feature many times and it is very simple to use. This one feature has saved my butt many times.
  • OneDrive synchronizes across devices very quickly. There have been many instances when I have added files online and, within seconds, saw the file show up on my local computer. This happens the other direction also. I am very impressed and satisfied with the speed of syncing in all directions.
  • The OneDrive app on my phone has been particularly helpful since it automatically syncs my photos (usually within seconds) and allows me access to all my files.
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  • Excellent transfer speed.
  • Able to synchronize multiple disjoint folders.
  • Excellent retention of deleted files. They can be restored by using their web interface.
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Cons
  • Sending Links - Though you can easily share links to files from the web experience, it isn't the same on the native experience. It would be nice if you could right click on a file to share its location with someone vs. opening the office application to share with others.
  • File Character Restrictions - This isn't just with OneDrive, but sometimes files will not upload due to an unsupported character in the file name.
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  • It’s a subtle but important difference in how it works because we have to manage the process a little bit more but it also means also SugarSync can possibly fit better into
  • your productivity work style, especially if you’ve got a really good system of file
  • management, stuff that you already use whereas in Dropbox, if you have a file system, management system you already use and you want to share those files, you have to move them into Dropbox which might break your system
  • SugarSync requires just a little bit more forethought.
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Likelihood to Renew
I like Box better. If you sign into Microsoft using a personal account, be EXTREMELY careful. All of your downloads could suddenly be available to your entire company, and that is incredibly embarrassing. Did that happen to me? Not going to say, but just always check which MS account you sign into.
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1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
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Usability
I have given it this rating because it accomplishes the basic task that we use it for, storing and protecting our sensitive data. That being said, I hesitate to give it a completely positive rating, because I feel that the software performs at a bare minimum level, skimping out on some of the bells and whistles that would be nice.
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No answers on this topic
Performance
It has a good performance, the pages load normally, access to the files, management, reports, everything is working well. With regard to integration with other systems, we have not done so yet.
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No answers on this topic
Support Rating
It's a Microsoft product so there is a wealth of information online both from Microsoft directly and from millions of users but as a corporate user we also have access to direct Microsoft support through a variety of avenues (phone, email, etc.). This makes finding answers to issues more accessible, however, it does also mean that any new feature requests will get buried.
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Customer service is amazing, they are always fast to respond and very helpful.
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Alternatives Considered
OneDrive feels native is you are a Microsoft 365 user. The integration aspect of being a Microsoft customer and using all platform tools together helps with driving adoption, ease of learning, and overall efficiency. While Google Drive is widely used as well, there is a ramp up to learning those controls over OneDrive is you are not used to those platforms.
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SugarSync has solid security. It uses AES 256-cycle to scramble your records extremely still and the TLS show to get them coming. I can open the actual document and I can work on it, save it, and now it’s the same on my notebook as it is in the sync in the Cloud and here on my desktop. So it works very simply and effectively from that perspective. Before I finish though, I do want to show you mobile access because mobile access is increasingly important for all of these different services that we’re talking about. For SugarSync, having access to our iPhone, iPad, or our Android device is also crucial. So here we see my iPhone is up and I’m going to go into my Productivity tab here
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Return on Investment
  • OneDrive allows us to save much time on creating and archiving backup copies of our data. Microsoft gives a guarantee on the possibility of recovery of files or folders even from 30 days ago. It provides a great comfort of work.
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  • I've used it for 9 years, so the impact is definitely positive. It has enabled me to always feel confident that I won't lose my data.
  • At times when I have accidentally saved-over rather than saved-as, the versioning tool allows me to quickly find the old version and recover it.
  • The mobile application makes my data available to me at all times - increasing my ability to do business from anywhere.
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ScreenShots