OneDrive does a great job of keeping file version history. I have had to use this feature many times and it is very simple to use. This one feature has saved my butt many times.
OneDrive synchronizes across devices very quickly. There have been many instances when I have added files online and, within seconds, saw the file show up on my local computer. This happens the other direction also. I am very impressed and satisfied with the speed of syncing in all directions.
The OneDrive app on my phone has been particularly helpful since it automatically syncs my photos (usually within seconds) and allows me access to all my files.
Sending Links - Though you can easily share links to files from the web experience, it isn't the same on the native experience. It would be nice if you could right click on a file to share its location with someone vs. opening the office application to share with others.
File Character Restrictions - This isn't just with OneDrive, but sometimes files will not upload due to an unsupported character in the file name.
I like Box better. If you sign into Microsoft using a personal account, be EXTREMELY careful. All of your downloads could suddenly be available to your entire company, and that is incredibly embarrassing. Did that happen to me? Not going to say, but just always check which MS account you sign into.
I have given it this rating because it accomplishes the basic task that we use it for, storing and protecting our sensitive data. That being said, I hesitate to give it a completely positive rating, because I feel that the software performs at a bare minimum level, skimping out on some of the bells and whistles that would be nice.
It has a good performance, the pages load normally, access to the files, management, reports, everything is working well. With regard to integration with other systems, we have not done so yet.
It's a Microsoft product so there is a wealth of information online both from Microsoft directly and from millions of users but as a corporate user we also have access to direct Microsoft support through a variety of avenues (phone, email, etc.). This makes finding answers to issues more accessible, however, it does also mean that any new feature requests will get buried.
Reaching someone is more difficult than it should be. Also, they don't take possession of known issues always suggesting it is a local PC issue in initial conversations. That, of course, can be frustrating for the end-user.
OneDrive feels native is you are a Microsoft 365 user. The integration aspect of being a Microsoft customer and using all platform tools together helps with driving adoption, ease of learning, and overall efficiency. While Google Drive is widely used as well, there is a ramp up to learning those controls over OneDrive is you are not used to those platforms.
Our due diligence on this application was a bit week. We read the reviews on its closet competition (Sharefile) but did not actually enter into a trial with them. We would definitely suggest that potential subscribers do so.
OneDrive allows us to save much time on creating and archiving backup copies of our data. Microsoft gives a guarantee on the possibility of recovery of files or folders even from 30 days ago. It provides a great comfort of work.
