OneDesk vs. Trello
OneDesk vs. Trello
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
OneDesk | N/A | OneDesk, from the company of the same name in Montreal, combines Help Desk & Project Management software into a single application. The solution includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow the user to serve customers while working on projects in the same platform. | $55 per month | |
Trello | N/A | Trello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control. | $6 per month per user |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | For any number of user licences, you can choose to pay the monthly price and cancel at any time. If you would like to pay annually in advance, we thank you by giving you 2 months free per year. | A discount is offered for annual billing and for larger numbers of users. | ||||||||||||||
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| Professional Services Automation |
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| OneDesk | Trello | |
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| Small Businesses | Stackby Score 9.0 out of 10 | Stackby Score 9.0 out of 10 |
| Medium-sized Companies | InEight Score 8.3 out of 10 | InEight Score 8.3 out of 10 |
| Enterprises | InEight Score 8.3 out of 10 | InEight Score 8.3 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| OneDesk | Trello | |
|---|---|---|
| Likelihood to Recommend | - (0 ratings) | 9.8 (207 ratings) |
| Likelihood to Renew | - (0 ratings) | 10.0 (5 ratings) |
| Usability | - (0 ratings) | 9.5 (45 ratings) |
| Availability | - (0 ratings) | 10.0 (1 ratings) |
| Performance | - (0 ratings) | 10.0 (1 ratings) |
| Support Rating | - (0 ratings) | 10.0 (80 ratings) |
| In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
| Implementation Rating | - (0 ratings) | 8.0 (2 ratings) |
| Configurability | - (0 ratings) | 5.0 (1 ratings) |
| Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
| Vendor post-sale | - (0 ratings) | 10.0 (1 ratings) |
| OneDesk | Trello | |
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| Likelihood to Recommend | OneDesk No answers on this topic | ![]() Atlassian
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| Pros | OneDesk No answers on this topic | ![]() Atlassian
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| Cons | OneDesk No answers on this topic | ![]() Atlassian
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| Likelihood to Renew | OneDesk No answers on this topic | ![]() Atlassian
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| Usability | OneDesk No answers on this topic | ![]() Atlassian
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| Reliability and Availability | OneDesk No answers on this topic | ![]() Atlassian
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| Performance | OneDesk No answers on this topic | ![]() Atlassian
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| Support Rating | OneDesk No answers on this topic | ![]() Atlassian
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| In-Person Training | OneDesk No answers on this topic | ![]() Atlassian
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| Implementation Rating | OneDesk No answers on this topic | ![]() Atlassian
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| Alternatives Considered | OneDesk No answers on this topic | ![]() Atlassian
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| Scalability | OneDesk No answers on this topic | ![]() Atlassian
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| Professional Services | OneDesk No answers on this topic | ![]() Atlassian
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| Return on Investment | OneDesk No answers on this topic | ![]() Atlassian
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| ScreenShots | OneDesk Screenshots |











