TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OneCause

    Score8.8 out of 10
    N/AOneCause supports fundraising with online and event fundraising solutions that help nonprofits reach more and raise more. Since 2008, OneCause states they have helped 14,000 cause-driven organizations to raise over $8B through more than 90,000 fundraising events and campaigns.

    $200

    per year

    Webex Events (formerly Socio)

    Score8.5 out of 10
    N/AWebex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.N/A
    Pricing
    OneCauseWebex Events (formerly Socio)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OneCauseWebex Events (formerly Socio)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OneCauseWebex Events (formerly Socio)
    Considered Both Products
    OneCause
    No answer on this topic
    Cisco
    Chose Webex Events (formerly Socio)
    I like OneCause, but it is lacking in the ability to engage my attendee. I use the donation and silent auction links within my Socio account to tie it all together. The event platform area of OneCause is not enough to keep my guests engaged. When I added Socio to my events, my …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    112 Answers
    98%
    Would buy again
    63 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    105 Answers
    100%
    Delivers good value for the price
    60 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    112 Answers
    100%
    Happy with the feature set
    64 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    96 Answers
    98%
    Lived up to sales and marketing promises
    56 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    99 Answers
    97%
    Implementation went as expected
    58 Answers
    Features
    OneCauseWebex Events (formerly Socio)
    Mobile Capabilities
    Comparison of Mobile Capabilities features of OneCause and Webex Events (formerly Socio)
    Feature
    OneCause
    -
    Ratings
    Webex Events (formerly Socio)
    8.4
    10 Ratings
    1% above category average
    Responsive Design for Web Access00 Ratings8.210 Ratings
    Mobile Application00 Ratings8.510 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.310 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of OneCause and Webex Events (formerly Socio)
    Feature
    OneCause
    -
    Ratings
    Webex Events (formerly Socio)
    9.3
    9 Ratings
    8% above category average
    Calendar integration00 Ratings10.01 Ratings
    Meeting initiation00 Ratings10.01 Ratings
    Integrates with social media00 Ratings10.01 Ratings
    Record meetings / events00 Ratings8.18 Ratings
    Slideshows00 Ratings9.01 Ratings
    Event registration00 Ratings8.87 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of OneCause and Webex Events (formerly Socio)
    Feature
    OneCause
    -
    Ratings
    Webex Events (formerly Socio)
    7.6
    8 Ratings
    8% below category average
    Live chat00 Ratings7.58 Ratings
    Audience polling00 Ratings7.77 Ratings
    Q&A00 Ratings7.58 Ratings
    Online Events Security
    Comparison of Online Events Security features of OneCause and Webex Events (formerly Socio)
    Feature
    OneCause
    -
    Ratings
    Webex Events (formerly Socio)
    8.4
    7 Ratings
    1% above category average
    User authentication00 Ratings8.47 Ratings
    Participant roles & permissions00 Ratings8.57 Ratings
    Confidential attendee list00 Ratings8.57 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of OneCause and Webex Events (formerly Socio)
    Feature
    OneCause
    -
    Ratings
    Webex Events (formerly Socio)
    8.5
    8 Ratings
    0% above category average
    Branding options00 Ratings8.27 Ratings
    Attendee list export00 Ratings8.88 Ratings
    Virtual Event
    Comparison of Virtual Event features of OneCause and Webex Events (formerly Socio)
    Feature
    OneCause
    -
    Ratings
    Webex Events (formerly Socio)
    7.8
    9 Ratings
    6% below category average
    Registration, RSVP, and ticketing00 Ratings7.96 Ratings
    Email marketing00 Ratings10.01 Ratings
    Livestreaming00 Ratings7.38 Ratings
    Audience engagement00 Ratings7.69 Ratings
    Event recording00 Ratings8.08 Ratings
    Virtual booths00 Ratings6.27 Ratings
    Networking00 Ratings7.38 Ratings
    Event analytics00 Ratings8.18 Ratings
    Best Alternatives
    OneCauseWebex Events (formerly Socio)
    Small Businesses
    Bonterra Network for Good
    Score4.7 out of 10
    Whova
    Score8.9 out of 10
    Medium-sized Companies
    GiveSmart
    Score6.9 out of 10
    Splash
    Score6.8 out of 10
    Enterprises
    Blackbaud NetCommunity
    Score3.8 out of 10
    CrowdCompass
    Score6.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OneCauseWebex Events (formerly Socio)
    Likelihood to Recommend
    9.3
    (110 ratings)
    8.8
    (60 ratings)
    Likelihood to Renew
    8.8
    (8 ratings)
    9.1
    (2 ratings)
    Usability
    9.1
    (97 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.9
    (97 ratings)
    8.2
    (1 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.9
    (6 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OneCauseWebex Events (formerly Socio)
    Likelihood to Recommend
    OneCause
    After having used Greater Giving before switching to OneCause, I'd highly recommend OneCause for any event or fundraising management. The ability to see a company's support over multiple events is great for a snapshot or quick numbers for reporting. It's easier to navigate than most systems, and truly is a one-stop shop for your needs. I look forward to using OneCause for all our future events.
    Incentivized
    Read full review
    Cisco
    WebEx Events is a great tool for hosting both an event website and an onsite event app. If you are looking to integrate an on onsite and online event, they have this capability, as well. The staff is always very helpful and I am able to get answers to my questions in a timely manner
    Incentivized
    Read full review
    Pros
    OneCause
    • Easy online bidding process for our participants (especially using the older software).
    • Detailed tracking and organization for our auction staff to manage everything in one place.
    • Excellent and proactive customer service in the months leading up to the event and in-person at the event itself.
    Incentivized
    Read full review
    Cisco
    • It has quite a few optional and customizable features that can be utilized.
    • It's easy to integrate your existing tools like Zoom, YouTube, Vimeo, and streaming services.
    • It's flexible in the way that you upload content in that you can enter things one at a time on the website, or use a spreadsheet to upload a larger amount of content.
    Incentivized
    Read full review
    Cons
    OneCause
    • Auto-numbering items in auctions need to be editable. Right now, when you add items, they are numbered consecutively, and you can't edit them. I want all of my items to be numbered together by item type. We always have last-minute additions, but there is no ability to renumber.
    Incentivized
    Read full review
    Cisco
    • Sometimes I feel like it uses too many resources and makes my computer go slower
    • Chats of the webinar dissappear by default, but sometimes important info is shared and could be nice to have the option to save it
    • The quality of the video gets chosen by webex by default, sometimes maybe it would be nice to get the option to fix manually what's the minimum quality you want. Just to not talk with pixels
    Incentivized
    Read full review
    Likelihood to Renew
    OneCause
    We are a very small non-profit and are actually looking to use another service just to cut costs, but we may not stay with them and will coming running back to OneCause if we can't make the other option work! The ONLY reason to move would be to reduce the over-head cost of the platform.
    Incentivized
    Read full review
    Cisco
    Of course something could happen to our orgs ability to put on a conference or Socio could fundamentally change their product or their customer service - but barring any magor shift there is nothing that is even close to competing for our attention here.
    Incentivized
    Read full review
    Usability
    OneCause
    Use of the software is generally fine, but the setup and implementation are not always intuitive. Though the knowledgebase is robust and covers a lot of areas (and the support team is pleasant and knowledgeable), the event setup process (particularly when setting up payment and bank information) can be a bit cumbersome and should really be streamlined
    Incentivized
    Read full review
    Cisco
    Some Android users could not get the app to work, so they had to use the web-based version of our conference guide. Most functionality was still there, but they could not pull up the QR code, which impeded the registration process. The presence of the log in with Apple ID button caused issues because most work emails were not attached to Apple ID, which caused access issues.
    Incentivized
    Read full review
    Reliability and Availability
    OneCause
    Support staff is there to help out and it is nice knowing there are available on event day as well
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Performance
    OneCause
    This feature is amazing. Nice to have reports immediately when the event (auction) is over
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Support Rating
    OneCause
    OneCause has the BEST customer support I have ever experienced. They are patient, and knowledgeable and always help me when I contact them. Whenever I have inquired how to use a feature or asked about how to do something, they give me the answer but also go above and beyond with additional info that I ended up also using.
    Incentivized
    Read full review
    Cisco
    Socio (now WebexEvents) is one of two products I use that gets customer service right. Not only can you get an answer from an actual person quickly during business hours - but if you are asking after hours, you know the response will be waiting for you in the morning. Not only are they fast, but they are also smart about their products and customers. There is very little back and forth trying to explain the problem I am having, or the new way I am trying to use their product, that may even be novel for them.
    Incentivized
    Read full review
    In-Person Training
    OneCause
    We hired OneCause to guide us through our first event after we signed up with them. The staff they sent were pros. They gave us professional guidance and support. Once we had been shown the ropes, we knew we could take the reins and confidently run our next event
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Online Training
    OneCause
    Very thorough and nice to have a refresher when needed. Nice to see when I haven't used in a little while and refresh my mind how to update.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Implementation Rating
    OneCause
    I don't know if my insights are key but I can say that implementation was done in-house without any outside support for the solution. The staff influencing the solution had very little technical expertise and ability as well which showed just how easily the software was to implement.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Alternatives Considered
    OneCause
    We used Auction Star one time. It was not as user-friendly for our donors. Prior to that, we planned event logistics and auction components without any specialized software. Everything was done in Excel and Word. OneCause allowed us to organize tables, registration and auction packages a lot faster and more effectively.
    Incentivized
    Read full review
    Cisco
    We have used multiple virtual event platforms in the past, as well as trialed several. We ultimately decided on Webex due to the aesthetics of the website, the incredibly easy build-out process, the 24/5 support, the user-friendly front-end interface, the multiple ways to monetize sponsorships, and ultimately... the price. The value for what you get is incredible compared to other platforms.
    Read full review
    Scalability
    OneCause
    The product has everything I need
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Return on Investment
    OneCause
    • Definitely saved us a fair amount of time in terms of individual ticket sales and managing guests on the back end. Did not save us that much time for sponsored tables as most of our guests did not purchase their sponsorships through the site.
    • OneCause doesn't seem to have a function for entering a "Reserve Value" for auction items--i.e., while it allows for a minimum bid, it doesn't allow for having a minimum sale value, which meant that a few of our auction items sold for far lower than their value, which was unfortunate.
    • Having the support package on the night of was critical for our organization, particularly as ALL of the full-time staff had very limited experience working with OneCause/Bidpal. Knowing that there were experts there to help liaise with the auctioneer and to troubleshoot with any guests experiencing issues was really essential.
    Incentivized
    Read full review
    Cisco
    • By Webex Events (formerly Socio) supporting virtual events, a lot of resources are saved and chances of physical interruptions eliminated.
    • The virtual events supported by Webex Events (formerly Socio) accommodates a multitude or huge audience, which makes the company known globally.
    • The live streaming of the conducted event ensure a wide coverage and minimal resources are required.
    Incentivized
    Read full review
    ScreenShots

    OneCause Screenshots

    Screenshot of peer-to-peer fundraising, in OneCause.Screenshot of the event management platform.Screenshot of a donor solution, to maximize fundraising potential.Screenshot of the OneCause mobile app.

    Webex Events (formerly Socio) Screenshots

    Screenshot of the Webex Events (formerly Socio) Video Room: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.Screenshot of the Webex Events (formerly Socio) Data Dashboard: From high-level attendee engagement analytics to drill down sponsor ROI metrics, Socio’s Data Dashboard offers insights to see what’s working (and what’s not) in real-time.Screenshot of the Webex Events (formerly Socio)  Lead Retrieval feature: So sponsors and exhibitors can capture leads with enriched data by scanning attendees’ QR codes and exporting them straight to their CRMs.