TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oncontact CRM (discontinued)

    Score4.8 out of 10
    N/AOnContact was customer relationship management software for sales and marketing automation, available through either cloud or on-premise deployment. It was acquired by Workwise LLC, which was in turn acquired by Aptean, and is no longer available for sale.N/A

    Salesflare

    Score6 out of 10
    Small Businesses (1-50 employees)
    Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.

    $39

    per month per user

    Pricing
    Oncontact CRM (discontinued)Salesflare
    Editions & Modules
    No answers on this topic
    Growth
    $39
    per month per user
    Pro
    $64
    per month per user
    Enterprise
    $124
    per month per user
    Offerings
    Pricing Offerings
    Oncontact CRM (discontinued)Salesflare
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual billing.
    More Pricing Information
    Community Pulse
    Oncontact CRM (discontinued)Salesflare
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Salesflare
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    13 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    No answers on this topic
    92%
    Implementation went as expected
    12 Answers
    Features
    Oncontact CRM (discontinued)Salesflare
    Sales Force Automation
    Comparison of Sales Force Automation features of Oncontact CRM (discontinued) and Salesflare
    Feature
    Oncontact CRM (discontinued)
    5.0
    2 Ratings
    43% below category average
    Salesflare
    8.1
    11 Ratings
    5% above category average
    Customer data management / contact management4.82 Ratings8.811 Ratings
    Workflow management4.32 Ratings8.711 Ratings
    Territory management4.82 Ratings5.12 Ratings
    Opportunity management5.32 Ratings8.011 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.01 Ratings9.011 Ratings
    Contract management3.92 Ratings10.01 Ratings
    Quote & order management3.92 Ratings6.12 Ratings
    Interaction tracking4.32 Ratings8.811 Ratings
    Channel / partner relationship management4.82 Ratings8.27 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oncontact CRM (discontinued) and Salesflare
    Feature
    Oncontact CRM (discontinued)
    3.5
    2 Ratings
    73% below category average
    Salesflare
    8.3
    1 Ratings
    10% above category average
    Case management5.32 Ratings9.01 Ratings
    Call center management4.32 Ratings7.01 Ratings
    Help desk management1.01 Ratings9.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oncontact CRM (discontinued) and Salesflare
    Feature
    Oncontact CRM (discontinued)
    8.5
    1 Ratings
    11% above category average
    Salesflare
    8.7
    10 Ratings
    14% above category average
    Lead management8.01 Ratings8.710 Ratings
    Email marketing9.01 Ratings8.89 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oncontact CRM (discontinued) and Salesflare
    Feature
    Oncontact CRM (discontinued)
    9.0
    1 Ratings
    17% above category average
    Salesflare
    8.0
    11 Ratings
    5% above category average
    Task management9.01 Ratings8.011 Ratings
    Reporting9.01 Ratings8.011 Ratings
    Billing and invoicing management00 Ratings8.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oncontact CRM (discontinued) and Salesflare
    Feature
    Oncontact CRM (discontinued)
    8.7
    1 Ratings
    14% above category average
    Salesflare
    8.2
    11 Ratings
    8% above category average
    Forecasting9.01 Ratings7.99 Ratings
    Pipeline visualization8.01 Ratings9.011 Ratings
    Customizable reports9.01 Ratings7.810 Ratings
    Customization
    Comparison of Customization features of Oncontact CRM (discontinued) and Salesflare
    Feature
    Oncontact CRM (discontinued)
    4.9
    2 Ratings
    42% below category average
    Salesflare
    8.7
    10 Ratings
    15% above category average
    Custom fields4.32 Ratings8.110 Ratings
    Custom objects4.32 Ratings10.02 Ratings
    Scripting environment3.92 Ratings00 Ratings
    API for custom integration7.01 Ratings8.110 Ratings
    Security
    Comparison of Security features of Oncontact CRM (discontinued) and Salesflare
    Feature
    Oncontact CRM (discontinued)
    10.0
    1 Ratings
    18% above category average
    Salesflare
    8.1
    10 Ratings
    3% below category average
    Single sign-on capability10.01 Ratings8.17 Ratings
    Role-based user permissions10.01 Ratings8.010 Ratings
    Social CRM
    Comparison of Social CRM features of Oncontact CRM (discontinued) and Salesflare
    Feature
    Oncontact CRM (discontinued)
    7.0
    1 Ratings
    5% below category average
    Salesflare
    8.5
    8 Ratings
    15% above category average
    Social data7.01 Ratings8.88 Ratings
    Social engagement7.01 Ratings8.18 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oncontact CRM (discontinued) and Salesflare
    Feature
    Oncontact CRM (discontinued)
    7.0
    1 Ratings
    5% below category average
    Salesflare
    8.9
    8 Ratings
    19% above category average
    Marketing automation7.01 Ratings8.88 Ratings
    Compensation management00 Ratings9.01 Ratings
    Platform
    Comparison of Platform features of Oncontact CRM (discontinued) and Salesflare
    Feature
    Oncontact CRM (discontinued)
    8.0
    1 Ratings
    9% above category average
    Salesflare
    8.9
    11 Ratings
    19% above category average
    Mobile access8.01 Ratings8.911 Ratings
    Best Alternatives
    Oncontact CRM (discontinued)Salesflare
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesmate
    Score10 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oncontact CRM (discontinued)Salesflare
    Likelihood to Recommend
    4.8
    (2 ratings)
    9.0
    (11 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (9 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (9 ratings)
    User Testimonials
    Oncontact CRM (discontinued)Salesflare
    Likelihood to Recommend
    Discontinued Products
    Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
    Incentivized
    Read full review
    Salesflare
    In my opinion, Salesflare is an excellent CRM for small businesses. It includes everything a small business needs to manage leads, deals, and contacts in one convenient location. When a client needs more information or something done, I can quickly record it in their account—perfect for B2B SaaS and small businesses selling B2B in general.
    Read full review
    Pros
    Discontinued Products
    • Company Name
    • Contacts
    Incentivized
    Read full review
    Salesflare
    • Zero learning curve, one-minute setup and dead easy to integrate with complementary tools.
    • Powerful data automation features so everything you do has maximum bottom-line impact.
    • Stellar customer support: response is quick and the team really goes out of their way to solve your specific problems. Up to setting up custom solutions for you.
    Read full review
    Cons
    Discontinued Products
    • Customization could be easier. Just about anything is possible, but the learning curve is steep.
    • More focus on mass loading
    Incentivized
    Read full review
    Salesflare
    • It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
    • Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
    • Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
    Incentivized
    Read full review
    Salesflare
    No answers on this topic
    Usability
    Discontinued Products
    No answers on this topic
    Salesflare
    The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
    Read full review
    Support Rating
    Discontinued Products
    No answers on this topic
    Salesflare
    Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
    Read full review
    Alternatives Considered
    Discontinued Products
    • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
    • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
    Incentivized
    Read full review
    Salesflare
    Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Don't know, I only use occasionally
    Incentivized
    Read full review
    Salesflare
    • As a start up, Salesflare was perfect for me. It was easy to get up and running; easy for me to import my contacts, and easy to earn the features.
    • I like the price point - lots of features for a reasonable price.
    Read full review
    ScreenShots

    Salesflare Screenshots

    Screenshot of the visual, drag-and-drop sales pipeline used to track leads.Screenshot of the centralized dashboard to visualize conversations with leads.Screenshot of an example of the sales reporting.Screenshot of where to send email sequences or automated email campaigns from within a CRM.Screenshot of how a connected CRM can be used from within an email inbox, to stop switching tabs.Screenshot of where to add and track leads straight from LinkedIn, with a built-in email finder.