Omnissa Identity Services vs. Omnissa Workspace ONE UEM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Omnissa Identity Services
Score 7.9 out of 10
N/A
Omnissa Identity Services, replacing Workspace ONE Access or the former VMware Identity Manager, provides multi-factor authentication, conditional access and single sign-on to SaaS, web and native mobile apps.N/A
Workspace ONE UEM
Score 7.0 out of 10
N/A
VMware acquired Airwatch in 2014. Now from Omnissa, Workspace ONE is a Unified Endpoint Management (UEM) solution and is available in Standard, Advanced, Enterprise, and Advanced for VDI editions.
$3.78
per device/per month
Pricing
Omnissa Identity ServicesOmnissa Workspace ONE UEM
Editions & Modules
No answers on this topic
Standard
$3.78
per device/per month
Advanced
$6
per device/per month
Enterprise
$10
per device/per month
Enterprise for VDI
$20
per device/per month
Offerings
Pricing Offerings
Omnissa Identity ServicesWorkspace ONE UEM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Omnissa Identity ServicesOmnissa Workspace ONE UEM
Features
Omnissa Identity ServicesOmnissa Workspace ONE UEM
Identity Management
Comparison of Identity Management features of Product A and Product B
Omnissa Identity Services
8.0
Ratings
1% below category average
Omnissa Workspace ONE UEM
-
Ratings
ID-Management Access Control8.00 Ratings00 Ratings
ID Management Single-Sign On (SSO)7.00 Ratings00 Ratings
Multi-Factor Authentication9.00 Ratings00 Ratings
Password Management8.00 Ratings00 Ratings
ID Risk Management8.00 Ratings00 Ratings
Best Alternatives
Omnissa Identity ServicesOmnissa Workspace ONE UEM
Small Businesses
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.1 out of 10
Avast CloudCare
Avast CloudCare
Score 10.0 out of 10
Medium-sized Companies
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
Enterprises
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Omnissa Identity ServicesOmnissa Workspace ONE UEM
Likelihood to Recommend
8.0
(0 ratings)
7.2
(0 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(0 ratings)
Usability
-
(0 ratings)
8.0
(0 ratings)
Availability
-
(0 ratings)
5.0
(0 ratings)
Performance
-
(0 ratings)
5.0
(0 ratings)
Support Rating
-
(0 ratings)
8.0
(0 ratings)
Implementation Rating
-
(0 ratings)
7.9
(0 ratings)
Product Scalability
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
Omnissa Identity ServicesOmnissa Workspace ONE UEM
Likelihood to Recommend
VMWare Identity Manager is a fantastic solution if you're looking for a "single point of access" type experience for delivering applications and data to your users. There are some features it lacks compared to some competitors, particularly when it comes to integration with other products and customization of look/feel, but we have been very successful using it to provide an easier user experience than our old systems were able to deliver.
Read full review
AirWatch is a great tool for large organizations that need to manage more than 100 devices. The product is capable of handling multiple platforms and is scalable to any size company. I would not recommend AirWatch to small companies, companies with minimal MDM needs or companies on a tight budget. It's the Rolls Royce of MDMs, it has all the bells and whistles and it's not inexpensive.
Read full review
Pros
  • It provides an "SSO" type experience for access to applications and data. Users sign in to one "portal" and then have access to whatever university systems they need to do their job.
  • It greatly simplifies securing these types of access. Firewall rulesets can be made much simpler and easier to manage, as well.
Read full review
  • Compliance policies are robust. One thing we have done is to keep our operating systems updated using the Airwatch compliance policies. We created a customized email from an Airwatch template and send notifications to users when they are not compliant.
  • Volume Purchase Program Integration allows you to purchase apps with a corporate credit card and push out licenses to authorized users.
  • Staging user allows minimal end user interaction. Only 2 inputs when we hand a corporate phone to an end user(device password & email password).
  • Secure Content Locker allows us to open and manage email attachments in a secure container.
Read full review
Cons
  • Support for more Single Sign-On (SSO) protocols.
  • More comprehensive dashboards and reporting.
  • Greater integration with other VMware products.
Read full review
  • Web Console GUI. The GUI is a little outdated compared to other MDM providers like Meraki, and can be slow at times.
  • Overlapping Profiles. I wish there was a GUI interface to show similar profiles that are being appiled to the same user groups, or a best practices intervention that can show me if there is a better way to layout my profiles.
  • AirWatch Mobile Apps. I would rather have my employees utilize Google Chrome or Firefox on their mobile devices, but can't because they need to access internal content via the MAG. It would be nice if AirWatch could integrate these two items together. All of their mobile apps are sluggish too. Users complain that the Content Locker is not friendly to work with, but on the admin side of things it's great.
Read full review
Likelihood to Renew
No answers on this topic
We've used it for 3 years and our contract is up later this year. We own the licenses, but we would have to either renew cloud services or bring the services in-house and install on servers here. We may want to see what's new in the marketplace that could be just as useful and cost effective.
Read full review
Usability
No answers on this topic
It works well for our environment and what we're using it for. It actually does more than we're currently utilizing, but I believe our needs will change in the near future and we could utilize more features.
Read full review
Reliability and Availability
No answers on this topic
Just in the past few weeks our staff has had several issues with the website. It is either taking a long time to load anything or we are not able to get in at all. This is very frustrating when you are trying to manage and enroll users. It was down 2 days in a row just this past week. Not good!
Read full review
Performance
No answers on this topic
Went over the availability just a minute ago on the last rating. Don't use the reporting too much but will likely begin that soon. Integration with Active Directory doesn't seem to bog either system down.
Read full review
Support Rating
No answers on this topic
There is a separate portal for Workspace One + Chat function. The support is fast but sometime you need a little but luck that the right person is supporting your case. Case escalation is not really working.
Read full review
Implementation Rating
No answers on this topic
AirWatch support was included and helped with every step of the implementation. They have their "university" with helpful documents and phone support 24x7.
Read full review
Alternatives Considered
In comparision to other similar software in the market, Workspace ONE Access has more comprehensive security as it offers a more complete security solution, with features like two-factor authentication and single sign-on that other solutions lack. It also has a Better user experience, it is designed to provide a better user experience, with an intuitive interface that makes it easy to access the resources you need. Another Great feature is Greater flexibility, it is more flexible than its competitors, offering a range of deployment options to suit your specific needs. If you're looking for an enterprise security solution that offers superior protection, a better user experience, and greater flexibility, Workspace One Access is the perfect solution.
Read full review
At the time (2017) the Microsoft solution wasn't fully cloud-native and you needed several tools to accomplish the same as Workspace ONE Unified Endpoint Management. This would have led to even more issues getting up and running as we had with Workspace ONE. Last year we made switched to Microsoft Endpoint Manager cause it presented an easier interface and was better suited to go with our business direction of Microsoft 365.
Read full review
Scalability
No answers on this topic
It is really scalable. They love to have more users as you pay by the license. They are great in this regard.
Read full review
Return on Investment
  • Better control over organization data and its applications.
  • The software has frequently allowed us to save money on application security and mobile device management.
  • It offers a lot of features that may be adjusted to meet the requirements of our particular business demands, which has increased efficiency and security for our organization.
Read full review
  • We now have over 100,000 users utilizing AirWatch, and the organization is performing exceptionally well in providing services to both VIP users and the broader user base. The solution has greatly enhanced our ability to manage and support users effectively.
  • In terms of ROI, the organization is fully satisfied with the service AirWatch provides, and there are plans to explore more features from VMware in the near future. Our next goal is to leverage cloud-based services, which will further enhance our capabilities.
  • Having a solution like AirWatch in place always creates a positive impact within the organization, allowing users to benefit from the full range of services provided. However, based on feedback, some users are dissatisfied with the enforcement of certain policies required for enrollment. Previously, the process was simpler, with users only needing to enter their ID and password to access emails on their devices. The additional steps in the current process have caused some frustration.
Read full review
ScreenShots