As I said earlier in this review, OmniGraffle does an excellent job with arcs if they are created in OmniGraffle. The same is not true if the drawing I'm working on was imported from Visio. In that case, I need to just start all over with the arc lines, and that is not often a reasonable option.
If you're a very simple designer, with very simple requirements UXPin is very good, especially because you can share the designs very easily. If you are an advanced designer with specific client requirements never use UXPin. Don't even get started because you will waste your time. Example is their component feature, it has a lot, but misses very crucial aspects to be functional on a broader scale.
The ability to easily map out process flows for users of a wide range of tech comfort levels—The design is intuitive enough for even people with lower tech comfort levels to visually chart process flows. We have never had to do significant onboarding for less tech-savvy colleagues—this is a huge timesaver!
Collaborative mind mapping—OmniGraffle is a great platform to get together with people and brainstorm ideas in the early stages of a project, then link ideas together to create visual relationships to inform business and product design decisions.
Communicating strategy to stakeholders—Communicating the complexities of a workflow to stakeholders is a lot easier and more effective, with a diagram that clearly shows the relationships between factors rather than showing them a PowerPoint that, because of its slide-by-slide nature, makes it difficult to consistently show how different factors play into an overall workflow.
No support for team collaboration. I would really like to see a way to share files to iCloud so that others can access and edit.
Better print settings. If you're trying to print a document across many pages, it's not easy to make this happen.
No ability to pre-configure settings. For example, I have to manually change the unit of measure from "inches" to "pixels" when I create a new document, would like the ability to change that fundamentally.
Sometimes, it can be a bit buggy and slow if the prototype is complex with dozens of layers.
The learning curve can be steep the first time you use it. Or, if you haven't used the app for awhile; I sometimes need to relearn it if I haven't used it for a month or so.
The loading times can be quite slow where a page gets stuck. It would be great if this didn't happen.
We'll definitely continue to use UXPin. Right now it provides us with everything we need in order to deliver quality projects to our clients. If at any point in time, UXPin doesn't provide us with what we need, we'll start vetting other software out there that may be similar. My guess is that UXPin will continue to make updates and improvements so we'll likely stick with it for quite some time.
As far as I know, my teams have only had to use the UXPin support once. The experience went really well. We just needed a bit of assistance with using the Documentation feature. UXPin's support was quick and helped my team in a matter of minutes. We will definitely reach out to their support without hesitation in the future.
Because we're primarily a Mac shop, Visio was a non-starter. (It's monstrously complex compared to OmniGraffle, which works against the quick-and-dirty just-enough-documentation ideal common on agile teams.) We've used draw.io on internal projects and when coordinating with external teams, but a web-based tool was too awkward for heavy use and bogged down with complex documents. For us, OmniGraffle sits in the "sweet spot" between complex data-driven modeling tools and lightweight "drawing" programs that force too much manual labor when doing heavy diagramming work.
I went through several tools trying to find something that was easy to use and made me faster. Visio was such a pain at creating something reusable to make me faster, too much building. Axure and Balsamiq looked like great options but were too cumbersome for my needs and I couldn't get to the live link fast enough. Moqups was my first choice before I heard about UXPin. I switched to UXPin because the had more built in features, more icons and just an overall better and more usable interface that appealed to my design side.
I've created multiple OmniGraffle template files that I use constantly. I create covers for our proposals in OmniGraffle with pictures of the the client's buildings or sites. All I need to do is drag and drop the image into the template, change the title and client name and address accordingly and it's ready to go.
Using templates in OmniGraffle has saved lots of time.
Using OmniGraffle to design drawing details for construction documents has allowed us to land projects, purchase orders and new clients to the tune of hundreds of thousands of dollars.
Saving money by using one tool for lo-fi wireframing, high fidelity wireframing, prototyping, and user testing, rather than four separate tools.
The ability to create and use team libraries enables us to create visually consistent designs with less effort than creating every single design from scratch, which allows us to save considerable time (and therefore money!)
In-platform collaboration saves our team a lot of time and energy. With everything in one place (wireframes, prototypes, user feedback, collaboration comments), we can all be on the same page about the design workflow and pinpoint discussion points that are based on up-to-date designs.