TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Okendo

    Score10 out of 10
    N/AOkendo is a customer marketing platform for Shopify brands, that helps brands build stronger customer relationships. Okendo gives brands insights into customer preferences and behaviors to drive customer advocacy, and deliver more personalized customer experiences. Okendo is also used to drive trust and conversions with customer ratings, reviews, visual UGC, Q&A and NPS.

    $19

    per month

    Stamped

    Score7.2 out of 10
    N/AStamped is a consumer rating and review collection application supporting small businesses and enterprises with consumer correspondence and review forms, incentives for reviews, social sharing, reviews with photos, profanity filter, and other more advanced features. Stamped is free to individuals seeking basic features (e.g. review email scheduling, bulk send, etc.) and available with more advanced features (e.g. Net Promoter Score, Instagram shoppable gallery, etc) on their paid plans.

    $23

    per month

    Pricing
    OkendoStamped
    Editions & Modules
    Surveys
    starting at $19
    per month
    Reviews
    starting at $19
    per month
    Quizzes
    starting at $19
    per month
    Referrals
    starting at $19
    per month
    Reviews - Basic
    $23
    per month
    Reviews - Premium
    $59
    per month
    Loyalty - Premium
    $59
    per month
    Reviews - Business
    $149
    per month
    Loyalty - Business
    $179
    per month
    Reviews + Loyalty - Business
    $279
    per month
    Reviews - Professional
    $299
    per month
    Loyalty - Professional
    $479
    per month
    Reviews + Loyalty - Professional
    $659
    per month
    Reviews - Enterprise
    Custom
    Loyalty - Enterprise
    Custom
    Reviews + Loyalty - Enterprise
    Custom
    Offerings
    Pricing Offerings
    OkendoStamped
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMonthly subscriptions with available discounts on product bundles and annual plans.20% discount for annual pricing.
    More Pricing Information
    User Ratings
    OkendoStamped
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    User Testimonials
    OkendoStamped
    Likelihood to Recommend
    Okendo
    We love Okendo since we've launched. We used to get one review on a blue moon but since we onboarded Okendo, we have gotten 26 reviews in 2 months! This goes to show that our customers are willing to review our clothes, and genuinely love it! We are so happy with the look of the platform, and its usability of it.
    Incentivized
    Read full review
    Stamped.io
    If you want to generate valuable content that you can use on your website that provides a positive image of your business, Stamped.io can do it. We had absolutely no buyer feedback prior to Stamped.io. We have seen in actual customer reviews that the Stamped.io reviews are being read by customers and they consider them valuable.
    Incentivized
    Read full review
    Pros
    Okendo
    • Design
    • User-friendly
    • Integrates with Attentive
    Incentivized
    Read full review
    Stamped.io
    • Ease of use.
    • Integration with the BigCommerce feedback and review system.
    • A full-featured product suite that will meet the needs of most small to medium-sized eCommerce shops.
    Incentivized
    Read full review
    Cons
    Okendo
    • Would love more customization that I could do on my own, without reaching out to the team
    • Updated instructions on how to integrate with SMS via Attentive
    Incentivized
    Read full review
    Stamped.io
    • We haven't generated a whole lot of data as of right now, even being in business for two years, so a pain point for me is the analytics and trying to identify improvements. This is not really a deficiency of the software, just a lack of data.
    Incentivized
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    Support Rating
    Okendo
    No answers on this topic
    Stamped.io
    Support is flat out awesome, super responsive and have always addressed my questions quickly and thoroughly.
    Incentivized
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    Alternatives Considered
    Okendo
    The review platform we used is not in the list above, however, it was a free Shopify app called 'Product Reviews.' This app had no customization, or customer emails, and was hidden within a tab on our product page. Okendo is a completely different experience for us and from a customer perspective as they have made it so easy for the customer to leave a review.
    Incentivized
    Read full review
    Stamped.io
    The only other service we used that's similar to Stamped.io is Feedback Five. That service is only similar in that it facilitates soliciting feedback. We use it for our marketplace business, not our website. I can say that Stamped.io is much more robust and valuable. The interface is more user-friendly, the campaigns are easy to set up, and working with customers directly in the UI is super simple.
    Incentivized
    Read full review
    Return on Investment
    Okendo
    • Currently there isn't a way to track the ROI
    Incentivized
    Read full review
    Stamped.io
    • Positive increase of over 80% in feedback responses.
    • Trust is everything in our business and user reviews have contributed to a conversion increase of over 50%.
    Incentivized
    Read full review
    ScreenShots

    Okendo Screenshots

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