TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Okendo

    Score10 out of 10
    N/AOkendo is a customer marketing platform for Shopify brands, that helps brands build stronger customer relationships. Okendo gives brands insights into customer preferences and behaviors to drive customer advocacy, and deliver more personalized customer experiences. Okendo is also used to drive trust and conversions with customer ratings, reviews, visual UGC, Q&A and NPS.

    $19

    per month

    Optimove

    Score6 out of 10
    N/AOptimove is a retention automation platform designed to help marketers analyze and optimize campaigns with the goal of reducing churn.N/A
    Pricing
    OkendoOptimove
    Editions & Modules
    Surveys
    starting at $19
    per month
    Reviews
    starting at $19
    per month
    Quizzes
    starting at $19
    per month
    Referrals
    starting at $19
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    OkendoOptimove
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMonthly subscriptions with available discounts on product bundles and annual plans.Wherever you are on your marketing journey, you want a solution tailored to your specific needs and approach. Optimove’s Customer-Led Marketing Platform empowers you to start with your customers and win their loyalty for life.
    More Pricing Information
    Best Alternatives
    OkendoOptimove
    Small Businesses
    Yotpo
    Score8.1 out of 10
    Yotpo
    Score8.1 out of 10
    Medium-sized Companies
    Yotpo
    Score8.1 out of 10
    Yotpo
    Score8.1 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OkendoOptimove
    Likelihood to Recommend
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OkendoOptimove
    Likelihood to Recommend
    Okendo
    We love Okendo since we've launched. We used to get one review on a blue moon but since we onboarded Okendo, we have gotten 26 reviews in 2 months! This goes to show that our customers are willing to review our clothes, and genuinely love it! We are so happy with the look of the platform, and its usability of it.
    Incentivized
    Read full review
    Optimove
    No answers on this topic
    Pros
    Okendo
    • Design
    • User-friendly
    • Integrates with Attentive
    Incentivized
    Read full review
    Optimove
    No answers on this topic
    Cons
    Okendo
    • Would love more customization that I could do on my own, without reaching out to the team
    • Updated instructions on how to integrate with SMS via Attentive
    Incentivized
    Read full review
    Optimove
    No answers on this topic
    Alternatives Considered
    Okendo
    The review platform we used is not in the list above, however, it was a free Shopify app called 'Product Reviews.' This app had no customization, or customer emails, and was hidden within a tab on our product page. Okendo is a completely different experience for us and from a customer perspective as they have made it so easy for the customer to leave a review.
    Incentivized
    Read full review
    Optimove
    No answers on this topic
    Return on Investment
    Okendo
    • Currently there isn't a way to track the ROI
    Incentivized
    Read full review
    Optimove
    No answers on this topic
    ScreenShots

    Okendo Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Optimove Screenshots

    Screenshot of Optimove’s predictive micro-segmentation technology, which powers the delivery of tailored messages, offers and promotions to individual customer personas, fostering both improved short-term engagement and long-term brand loyalty. Customers with similar expressed or implied characteristics and preferences are grouped into dynamic micro-segments, which are the building blocks of hyper-personalized relationship marketing campaigns.Screenshot of Optimove's customized predictive customer model, that reflects the user's distinct business DNA and unique customer data. This customer model integrates information from four main sources: first-party raw data, on-site/in-app user activity, third-party data and campaign response history. This consolidated dataset is continuously maintained as a 360° Single Customer View, accessible to the organization as a marketer’s data mart, and used to orchestrate individualized customer relationships across all available channels.Screenshot of how Optimove transforms a digital platforms into personalized experiences with individualized content recommendations from the first visit. This helps to increase a marketing campaigns’ engagement and effectiveness with personalized and timely messaging, and enables users to stay ahead of their audiences' evolving interests by discovering and showcasing the most popular content in real-time.Screenshot of how Optimove empowers marketers to orchestrate multi-channel customer communications, and to create customer-led journeys by combining a distinct messaging prioritization and customer exclusion framework with Optimove’s realtime decisioning engine.Screenshot of Optibot, a relationship marketing bot, which surfaces actionable insights for the continuous optimization of customer communications. By autonomously identifying untapped revenue opportunities within a customer base, Optibot makes it possible to leverage data for ongoing performance improvement on a large scale.