Okdesk vs. Simpro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Okdesk
Score 0.0 out of 10
N/A
Okdesk is a professional Work Order Management (WOM) cloud SaaS focused on maintenance, after-sales & field services. Currently, 700+ B2B companies from South & North America, Europe, Asia, Russia & the CIS are using it to automate dispatching, service contracts management & equipment maintenance. Before launching Okdesk in 2015, its founders spent more than 15 years in developing professional enterprise helpdesks until they discovered a niche for providing such solutions to small…
$19
per user per month
Simpro
Score 7.5 out of 10
N/A
Simpro, headquartered in Brisbane, provides business management software for the trades and services industry. The solution combines field service management with asset tracking and maintenance, project management features with resource scheduling, and invoicing. For enterprises, Simpro helps manage business complexity such as franchises, multiple companies or multiple locations with a tailored Simpro framework that aims to handle complexity while maintaining the simplicity of working with one…N/A
Pricing
OkdeskSimpro
Editions & Modules
START
$19
per user per month
ALL IN ONE
$34
per user per month
No answers on this topic
Offerings
Pricing Offerings
OkdeskSimpro
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsStarting package: 5 licenses and quarterly payment. Special offers for 15+ licenses.
More Pricing Information
Community Pulse
OkdeskSimpro
Best Alternatives
OkdeskSimpro
Small Businesses
Method:CRM
Method:CRM
Score 8.6 out of 10
Method:CRM
Method:CRM
Score 8.6 out of 10
Medium-sized Companies
Jotform
Jotform
Score 8.5 out of 10
Jotform
Jotform
Score 8.5 out of 10
Enterprises
Oracle Service
Oracle Service
Score 5.1 out of 10
Oracle Service
Oracle Service
Score 5.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OkdeskSimpro
Likelihood to Recommend
-
(0 ratings)
8.2
(6 ratings)
Support Rating
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
OkdeskSimpro
Likelihood to Recommend
Okdesk
No answers on this topic
Simpro Software
Simpro is well suited for job and team management, tracking inventory and the workflow is very logical. The mobile app for our field technicians works very well to clock on and off and then being in a position to report to a customer based on factual information has made invoicing a breeze! Reporting can be a bit frustrating especially on materials used on different cost centre numbers as you can only specify a job number, but not a cost centre number.
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Pros
Okdesk
No answers on this topic
Simpro Software
  • Billing: straight from a closed, complete job. Carries overall equipment, hours, takes one click to bill.
  • simPRO retains notes on all emails; notes can be entered by anyone to track communication with clients.
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Cons
Okdesk
No answers on this topic
Simpro Software
  • Ability to create leave forms for the employees (to my best knowledge, this doesn't exist).
  • Ability to color code jobs, quotes by criticality.
  • Assign status to equipment (e.g. "ordered"; "arrived").
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Usability
Okdesk
No answers on this topic
Simpro Software
As mentioned before, materials reporting could use some work as one cannot report by cost centre number, only by job number. It makes it difficult with large jobs with multiple cost centre numbers to easily extract information for reporting. Other than that the system is user friendly and easy to understand.
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Support Rating
Okdesk
No answers on this topic
Simpro Software
It is a great option for solar project management. It needs some improvements for real-time one-page reports, inventory management, scheduling and custom views. I believe these will come because they listen to their customers. I would also like to see some better training and not be expected to pay out of pocket for it.
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Alternatives Considered
Okdesk
No answers on this topic
Simpro Software
monday.com was easier to set up and you can create boards with loads of subtasks which helps manage a project. Also, the ability to integrate with google was much better as we could link it to the calendar and also store documents that the engineers could see easier onsite. Overall we could make monday.com work better for our business based on how we are set up but simPRO will be great for other businesses with more specific needs.
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Return on Investment
Okdesk
No answers on this topic
Simpro Software
  • Increased team collaboration.
  • Increased inventory awareness.
  • Decreased down time between jobs.
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ScreenShots

Okdesk Screenshots

Screenshot of A fully customizable workplace provides you with powerful features to automate and improve your maintenance works and ticket resolution.Screenshot of Track locations of the tickets and service technicians in real-time. Drag-and-drop a ticket on the map to assign it to the best-located technician.Screenshot of Use maximum resources without overloading your maintenance technicians. Just drag-and-drop your ticket to a free slot to optimize your scheduled works.Screenshot of Dozens of enterprise-level dashboards with various detailizations of your service performance metrics.Screenshot of Mobile apps for technicians (iOS + Android) + Mobile apps for customers (iOS + Android).