ObservePoint vs. OneTrust Privacy Automation

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ObservePoint
Score 10.0 out of 10
N/A
ObservePoint’s Web Governance platform automates website scans, from the highest traffic pages and user paths to the dark corners of a company’s web presence. The software provides the ability to see what’s performing below acceptable standards, trace it back to the source, and quickly see a path to improvement.
$599
per month up to 4,000 page scans /month
OneTrust Privacy Automation
Score 8.3 out of 10
N/A
The OneTrust Privacy Automation solution is used to simplify compliance, improve operational efficiency, and enable risk-informed decisions.N/A
Pricing
ObservePointOneTrust Privacy Automation
Editions & Modules
Essentials
$599
per month up to 4,000 page scans /month
Professional
$2,400
per month up to 20,000 page scans /month
Enterprise
Custom ($0.0325 - $0.11 / page)
Starting at 20,000+ page scans /month
No answers on this topic
Offerings
Pricing Offerings
ObservePointOneTrust Privacy Automation
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ObservePointOneTrust Privacy Automation
Best Alternatives
ObservePointOneTrust Privacy Automation
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Score 9.6 out of 10
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Score 9.6 out of 10
Medium-sized Companies
IBM InfoSphere Information Server
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Score 8.0 out of 10
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Score 8.0 out of 10
Enterprises
IBM InfoSphere Information Server
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All AlternativesView all alternativesView all alternatives
User Ratings
ObservePointOneTrust Privacy Automation
Likelihood to Recommend
8.8
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
-
(0 ratings)
Usability
9.1
(0 ratings)
-
(0 ratings)
Availability
9.1
(0 ratings)
9.0
(0 ratings)
Performance
7.3
(0 ratings)
4.0
(0 ratings)
Support Rating
10.0
(0 ratings)
9.0
(0 ratings)
In-Person Training
9.1
(0 ratings)
-
(0 ratings)
Online Training
9.1
(0 ratings)
7.0
(0 ratings)
Implementation Rating
9.1
(0 ratings)
-
(0 ratings)
Configurability
9.1
(0 ratings)
-
(0 ratings)
Ease of integration
9.1
(0 ratings)
-
(0 ratings)
Product Scalability
9.1
(0 ratings)
9.0
(0 ratings)
Vendor post-sale
9.1
(0 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
ObservePointOneTrust Privacy Automation
Likelihood to Recommend
I use rules feature to Test tags, variables, and values to confirm each matches a specific RegEx patterns. It has been well suited for me. Combining filters and conditions to test our tags with a high level of detail. they can surely work more on - Fire based on URL, status code, or tag type by using filters.
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OneTrust offers the monitoring, the assessment, and the verification process of data, a formal way of ensuring the results outlined are correct, understandable, and confined. Besides, the policy and the website scanners from OneTrust are incredible, virtual, and concrete. Besides, OneTrust outlines the risk management options, with the customer mapping and taking the required assessments. Lastly, websites and cookies are efficiently scanned and made efficient for concrete business management.
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Pros
  • Custom tagging is very important when you need specific tags tailored to your website needs.
  • The dashboards are great, user friendly and you can share them with coworkers easily.
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  • Help us process DSR or Data subject Request efficiently
  • Goes particularly well with our most useful device which is Iterable.
  • User friendly interface
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Cons
  • UI for simulations is really terrible. Very hard to set up simulations due to lack of things like xpath to target page elements as well as see what the simulation sees when there are problems.
  • Finding and fixing tag validation errors in simulations again is just a nightmare. Promised updates to the UI to fix this problem have been promised for months but still no improvements.
  • Due to the lack of updates to correct issues and bugs we just haven't gotten nearly the value from the product we expected.
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  • I had a hard time trying to figure how to save the cookie settings correctly.
  • Integrate OneTrust with other systems is not automatic.
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Likelihood to Renew
ObservePoint has a robust solution that is well supported and is continually innovating to meet new business and technology needs.
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No answers on this topic
Usability
It's easy to navigate and learn. The reporting and output are intuitive and robust features for finding and identifying actionable insight.
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No answers on this topic
Reliability and Availability
I've only experienced one system availability issue in the 3 years we've been using it.
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We have used a shared hosted tenant managed by OneTrust for over three years with only one instance of a lengthy (4+ hours) unexpected outage which happened years ago.
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Performance
Sometimes it can get a bit slow when auditing particularly huge sites but recent upgrades in infrastructure have done a lot to mitigate this behavior.
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We selected a European hosting location based on our initial use case, however, our usage of the OneTrust platform has expanded globally to where the majority of users sit in the Americas or Asia-Pacific regions. There is a noticeable lag when navigating the platform for users located far away from the hosting location.
As a user, you can mitigate any sluggish response time by the aggressive use of multiple browser tabs. I commonly have one tab open on an Inventory detail screen, another tab on an Assessment window, and maybe another tab on a customized inventory list screen. If one tab is slow I hop to another tab and work on that tab while the first tab responds.
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Support Rating
Support is very strong indeed and has been consistent over the last 4 years. They are also friendly and tag nerds like me!
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Both our customer rights access and cookie consent advisors were responsive and helpful in getting us trained on using the platform and the various assets implemented on our website. We had multiple training sessions that were more than enough in getting all of the users on our team familiar with what we needed to do.
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In-Person Training
Instructor was knowledgeable and delivered the content well.
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No answers on this topic
Online Training
It's easy to find the information you need when you need it and it is easy to consume.
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An implementation specialist worked with us remotely during our initial deployment. Due to the diverse geographic locations of my organization's participants, the implementation and training had to be done remotely (this was before COVID-driven remote work).
The implementation specialist was knowledgeable and helpful but to really get full benefit from the platform I encourage organizations to dedicate a specialist within your company to really study and learn the platform.
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Implementation Rating
Start with small audits until you have determined what you might want to filter out.
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No answers on this topic
Alternatives Considered
ObervePoint is better than its alternatives because of its updated features. ObervePoint ensures accurate and secure data collection. The website audit tool is far better and more advanced than others.
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OneTrust is designed to focus on privacy management, the other tools are tailored for privacy but not primarily focused on privacy management.
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Scalability
I have not reached an unreasonable product limitation as of yet.
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The platform has exceptional capabilities to customize the user interface, reports, and recorded information. In most cases, the customization can be compartmentalized so that if the customization performed for Department A is determined to not impact Department B, the customization can be hidden from Department B.
We have four different departments using the IT Risk Management module. Three departments share their work in what we call the 'shared data risk management zone'. Another department is using IT Risk Management for a bespoke portfolio risk management task, and the customization for this department is largely hidden from the other departments.
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Return on Investment
  • ObservePoint has helped us quickly (within minutes) catch when a process or pathing on the website breaks, which allows us to fix it quickly. Whether technical/dev or analytics issues, without ObservePoint, they could have been undetected for weeks.
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  • We are able to quantify the number of business and technical processes assisted by the governance specialists
  • The governance specialists that use the platform are more effective and efficient.
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ScreenShots