Nutshell CRM vs. Salesflare

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Nutshell
Score 8.9 out of 10
N/A
Nutshell offers a CRM with contact management, calendar sync, click-to-call, and collaboration features.
$20
per user, per month
Salesflare
Score 6.0 out of 10
Small Businesses (1-50 employees)
Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.
$39
per month per user
Pricing
Nutshell CRMSalesflare
Editions & Modules
Starter
$20
per user, per month
Pro
$35
per user, per month
Pro+
$70
per user, per month
Growth
$39
per month per user
Pro
$64
per month per user
Enterprise
$124
per month per user
Offerings
Pricing Offerings
NutshellSalesflare
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual billing.
More Pricing Information
Community Pulse
Nutshell CRMSalesflare
Features
Nutshell CRMSalesflare
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Nutshell CRM
5.6
Ratings
32% below category average
Salesflare
8.1
Ratings
5% above category average
Customer data management / contact management6.00 Ratings8.80 Ratings
Workflow management10.00 Ratings8.70 Ratings
Territory management6.00 Ratings5.10 Ratings
Opportunity management10.00 Ratings8.00 Ratings
Integration with email client (e.g., Outlook or Gmail)1.00 Ratings9.00 Ratings
Quote & order management8.00 Ratings6.10 Ratings
Interaction tracking1.00 Ratings8.80 Ratings
Channel / partner relationship management3.00 Ratings8.20 Ratings
Contract management00 Ratings10.00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Nutshell CRM
8.8
Ratings
15% above category average
Salesflare
8.3
Ratings
10% above category average
Case management9.70 Ratings9.00 Ratings
Call center management8.00 Ratings7.00 Ratings
Help desk management00 Ratings9.00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Nutshell CRM
5.0
Ratings
41% below category average
Salesflare
8.7
Ratings
14% above category average
Lead management9.00 Ratings8.70 Ratings
Email marketing1.00 Ratings8.80 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Nutshell CRM
8.9
Ratings
16% above category average
Salesflare
8.0
Ratings
5% above category average
Task management9.00 Ratings8.00 Ratings
Reporting8.80 Ratings8.00 Ratings
Billing and invoicing management00 Ratings8.00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Nutshell CRM
8.1
Ratings
7% above category average
Salesflare
8.2
Ratings
8% above category average
Forecasting8.00 Ratings7.90 Ratings
Pipeline visualization7.80 Ratings9.00 Ratings
Customizable reports8.60 Ratings7.80 Ratings
Customization
Comparison of Customization features of Product A and Product B
Nutshell CRM
8.3
Ratings
10% above category average
Salesflare
8.7
Ratings
15% above category average
Custom fields8.00 Ratings8.10 Ratings
Custom objects9.00 Ratings10.00 Ratings
Scripting environment9.00 Ratings00 Ratings
API for custom integration7.00 Ratings8.10 Ratings
Security
Comparison of Security features of Product A and Product B
Nutshell CRM
7.5
Ratings
10% below category average
Salesflare
8.1
Ratings
3% below category average
Single sign-on capability9.00 Ratings8.10 Ratings
Role-based user permissions6.00 Ratings8.00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Nutshell CRM
7.5
Ratings
2% above category average
Salesflare
8.5
Ratings
15% above category average
Social data7.00 Ratings8.80 Ratings
Social engagement8.00 Ratings8.10 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Nutshell CRM
8.0
Ratings
9% above category average
Salesflare
8.9
Ratings
19% above category average
Marketing automation8.00 Ratings8.80 Ratings
Compensation management8.00 Ratings9.00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Nutshell CRM
6.0
Ratings
20% below category average
Salesflare
8.9
Ratings
19% above category average
Mobile access6.00 Ratings8.90 Ratings
Best Alternatives
Nutshell CRMSalesflare
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Nutshell CRMSalesflare
Likelihood to Recommend
9.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
7.0
(0 ratings)
9.0
(0 ratings)
Support Rating
9.5
(0 ratings)
9.0
(0 ratings)
Implementation Rating
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
Nutshell CRMSalesflare
Likelihood to Recommend
Nutshell is very customizable making it a good fit for smaller companies with out huge budgets for these services. I would think in a larger scale business, you would want a system that is specifically designed for the particular industry.
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Salesflare is recommendable for any business that runs a lean sales setup with a website for lead generation, empowered with maybe cold outreach and/or lead nurturing. Mostly so for small-to-medium sized businesses: they can save a ton of time/money generating more revenue with their human sales efforts, while Salesflare does the rest of the job.
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Pros
  • Nutshell is great with reminders from calls, emails, meetings, and activities it helps you track all of the necessary every day must-do activities.
  • The best thing about Nutshell CRM is that multiple team members can refer to it whether they are in the office or on the road. Nutshell is great on a PC, Mac, or pretty much any mobile device.
  • One of the many things that I personally like about Nutshell is how user-friendly it is. Once you work with it for a day or two everything is super easy to manage.
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  • Workflows are easy to create and very effective for bulk messaging.
  • I like the email templates that I can set up and re-use - very convenient!
  • The phone app is good - I can access a contact right from my phone and call them. When I make a call, it automatically opens a note for me to create a time-stamped record of the call.
  • I also like that fact that I can add customized contact and account fields. This is a big help in allowing me to do pretty precise "sorts".
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Cons
  • SWOT analysis --- currently we put this in as custom fields but they don't link up at all and are hard to read/navigate. We also use the custom fields for other information we want to capture. It would be nice to build those in so they can show the info as bullet points or something --- currently paragraph form and hard to find things at a glance.
  • Funnel could use some work. Only shows how many leads are currently in that part of the pipeline which doesn't give us a good historical comparison.
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  • Salesflare automatically captures and organises data about leads so it can effectively surface the ones that require your attention. It also provides you with the tools to do just that. What it doesn't cover as much right now is feeding top of the funnel: I would for example happily pay extra to have a website visitor identification functionality into the mix.
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Likelihood to Renew
This is perfect for a small business / Home based business with SaaS. Nutshell constantly adds new features and the price is much better than more robust software like Salesforce.
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No answers on this topic
Usability
It's a good system! However, it's not industry specific so we don have some workarounds to make it work for our company
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The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
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Support Rating
Nutshell's support team has always been great and they tend to go above and beyond. They are polite, friendly, personable and great listeners. They are also great about sending follow up emails too.
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Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
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Implementation Rating
Implementation is difficult everytime but this was relatively simple due to the small amount of data we moved
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No answers on this topic
Alternatives Considered
I did not select Nutshell CRM. My employer has that information, but as far as I feel, Nutshell has better uses than Zoho CRM and can be used just as effectively in B2B relations. We only use Nutshell for candidate data, so business contacts are not mixed.
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The learning curve and ease of use are virtually non-existent, and the interface is straightforward. Other products we've tried or evaluated have been too complicated and customizable. It's easy to start using Salesflare right away. Salesflare can be thought of as a better Pipedrive. With the same easy-to-use, low-barrier approach to getting started, it ups the ante when dealing with data, enriching and automating it.
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Return on Investment
  • Tracking - Nutshell allows us to track how many leads or coming for our prospecting or inactive account calling efforts, it has been great for showing results to our management team
  • Organization - Nutshell gives us the opportunity to easily access account or contact history and make connections with the customers we interact with
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  • I save dozens of hours each month managing new clients and leads, Salesflare easily pays for itself each month
  • Between the great mobile app and integration with Gsuite, Salesflare is the perfect CRM for the mobile user. I no longer feel chained to a desktop to manage my leads.
  • I used to have a Love-Hate relationship with CRMs but now actually enjoy using a CRM since using Salesflare and feel like I actually realize the value of using a CRM.
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ScreenShots

Salesflare Screenshots

Screenshot of the visual, drag-and-drop sales pipeline used to track leads.Screenshot of the centralized dashboard to visualize conversations with leads.Screenshot of an example of the sales reporting.Screenshot of where to send email sequences or automated email campaigns from within a CRM.Screenshot of how a connected CRM can be used from within an email inbox, to stop switching tabs.Screenshot of where to add and track leads straight from LinkedIn, with a built-in email finder.