From Ascentis, NOVAtime was a set of workforce management solutions providing timekeeping, payroll, leave management, and employee scheduling needs. Ascentis was acquired by UKG in March of 2022, and along with NOVAtime, will be discontinued.
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TimeClock Plus
Score 9.5 out of 10
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TimeClock Plus is a time tracking and attendance solution from Data Management Incorporated (DMI) in San Angelo, Texas. The Express edition is targeted at small businesses, Standard and Pro at larger businesses, and finally TimeClock Plus OnDemand is a complete cloud-based solution.
NOVAtime is an excellent choice for employers who need a timekeeping solution with an easy-to-use and understand user interface, great user experience, and great support from the Ascentis user support teams.
TCP is great for timekeeping and tracking. There's a mobile app and a web based clock system. The mobile app works well for most employees, but there are some that have trouble with it. It seems the app has extra steps to confirm clocking in and out that some miss or skip and there's a little bit of UI related items that could use some clean up. Outside of the minor flaws, TCP is a great tool for managing time for employees.
It has some really nice scheduling features that allow managers to see the difference between hours expected to work and actual hours worked as well as overtime, absences, and non-scheduled shifts.
There are easy ways you can transfer a manager's caseload/employees to another manager temporarily if that person is going to be out of the office for an extended period of time without giving away too much personal information - just what would be needed for payroll or time off requests (this can be customized by your administrator).
The program itself can be customized in many different ways to meet the needs of the company/organization that it is working with.
The charts/graphs on the new homepage are somewhat helpful and link to useful information.
The overall satisfaction within the organization has been luke warm, at best. The software may be more conducive for a hospital but I believe there is a reason why we are the lone baseball team utilizing it.
It's robust and does what we need it to do in terms of tracking worked time, also unworked time. It has a detailed Employee Profiles section but mostly it's because it keeps track of hours
On the employee's side of things, Novatime is pretty intuitive and fairly easy to use. All they have to do is either press a button to punch in or punch out. If they are entering in their hours, all they have to do is type in the number of hours per day. On the manager's side of things, Novatime is also fairly easy to use. It highlights in red any missed punches and in green any OT that the employee has. There are links on the homepage of the manager's page that will lead them to a list of all their employees' missed punches for a pay period and they can fix them all before payroll is due. Novatime becomes a bit more complicated on the administrator's side. The issues I have run into with Novatime normally come after updates/upgrades to their system. They have been getting better, but the administrator's side is still a bit clunky and takes a while to find what you are looking for. It is not as intuitive as the other sides and takes a bit of computer knowledge to figure it out.
I absolutely love the ability to customize TCP to what you need it to be. There's lots of settings and areas where you get to decide how to want the system to operate. For every situation our team has said "I wish TCP would do it this way" we have been able to find a setting to adjust to make it do that. There are very minor adjustments I would like to make like hiding drop down menu items that we won't ever use.
Great performance, pages load quickly and reports generate quickly. They do take some time to complete if they're covering a large Start - Stop date, eg months but that's not an issue, they still complete fairly quickly.
The program itself can be customized in many different ways to meet the needs of the company/organization that it is working with. The charts/graphs on the new homepage are somewhat helpful and link to useful information. It has some really nice scheduling features that allow managers to see the difference between hours expected to work and actual hours worked as well as overtime, absences, and non-scheduled shifts. Processing payroll is quite simple. PTO request off is straightforward.
They actually ended up joining forces to make one platform for all timekeeping solutions. With Novatime and all other modules we have from Ascentis, everything flows very easily.
We have used Rippling as an employee management software that essentially has a cleaner and smaller scale clock-in and clock-out feature that was easier to use for our team. I think the TimeClock Plus beats out Rippling when you have a bigger team that needs to constantly clock-in and clock-out but for our needs, Rippling was perfect and allowed us to pay them all in the same software.
