Notified Public Relations Solutions with GlobeNewswire vs. PRunderground.com

This service might be more well suited for large corporations with a lot of press coverage that they need to get out on a very regular basis. GlobeNewswire may be much less appropriate for smaller organizations that cannot commit to the annual spend of the contract and adhere to its strict nature and aren't sending out regular releases. Note that they did not work with us on contract flexibility once signed, so just be sure that you will fully utilize the service and really stay on top of the cancellation date because if you miss it, you will be automatically locked in for another year. Thus for smaller companies it will be best to stick to an a-la-carte service that will be flexible and work with you on your changing needs. That is definitely not GlobeNewswire.

We were impressed with the price point and coverage last year on one or two of our releases. They would approve them and we would get a email alert as well as a report sent to us. All of that was missing on the latest release, no idea it was ever approved or released, I found. Furthermore the distribution of the release was almost all US for some reason, not helpful at all. In my opinion, it feels like they are less attentive to their customers, yet increased their prices recently. I believe, the interface is old and outdated which would put off most people, but we were happy regardless when it worked.

• Allows you to see coverage from numerous sources: print, online, broadcast, etc.
• Allows you to track coverage for numerous clients in one organized place.
• Allows you to receive incoming coverage via email.

Incentivized

• PRUnderground offers exceptional customer service. When I e-mail their team with a question or concern, I always receive a response within a few hours.
• PRUnderground offers an unbeatable value. I've researched various distribution platforms, and this one offers the best of both worlds: effectiveness and affordability.
• PRUnderground is a white-label distribution service with proven reach. My clients enjoy receiving 12-page placement reports with live links.

• Marketwired has recently changed its online platform. It is more complex than necessary. I used it many times and still often had to call the help desk for advice. Sometimes there would be 'bugs' in the system that were out of my control and even the help desk struggled to resolve it.
• I used to simply email the news release & photos to the help desk and they'd get it out for me on time. It was effective and I appreciated the excellent customer service. Now the help desk are no longer allowed to distribute on a client's behalf, which is frustrating - even if you struggle using the online system.
• The section of the online platform I found most confusing was around which media a news story would be distributed too. There are a lot of choices and it wasn't obvious to me as to how they were sub-divided. I often had to check with the help desk to ensure I'd made the best selection for the news story.
• The level of customer service has declined. My account manager who previously provided excellent service was moved to another role as part of an internal restructure. Many team members at my agency voiced frustrations with the level of customer care.

Incentivized

• PRUnderground has always been very responsive when I have had an issue with their platform. They constantly endeavor to streamline the process.

Incentivized

Their customer service is great and has been very supportive when we've needed it. Their team checks up on us regularly to ensure we are getting the most out of our service.

Incentivized

They go beyond what is expected and resolve issues quickly.

We have only ever used GlobeNewswire and have had such success that we don't feel the need to evaluate competitors or switch to another solution in over 5 years.

Incentivized

I've used some of the big names in the business, but their price tag isn't within sight for many of my clients. PRUnderground is the best solution I've found for SMB's and professionals who want a budget-friendly yet effective distribution.

• Circulates news on our company which raises credibility for us in the industry and to clients.
• Being able to use our releases as a resource to point to have had a positive impact on our social media presence.

Incentivized

• We are a training company and the press releases have increased enrollments in our classes.
• They have increased our website traffic.