NMI Payment Gateway vs. Visa Acceptance Solutions (CyberSource)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NMI Payment Gateway
Score 9.0 out of 10
N/A
The NMI Payment gateway, from NMI or Network Merchants headquartered in Schaumberg, is a presented as a solution to unify all points of commerce and deliver a singular customer view and payment experience across every channel — ecommerce, retail, mobile, or unattended transactions.N/A
Visa Acceptance Solutions (CyberSource)
Score 9.3 out of 10
N/A
CyberSource, acquired by Visa in 2010 and now part of Visa Acceptance Solutions, is payment technology, and includes offerings with flexible payment solutions that work across the globe.N/A
Pricing
NMI Payment GatewayVisa Acceptance Solutions (CyberSource)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NMI Payment GatewayVisa Acceptance Solutions (CyberSource)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
NMI Payment GatewayVisa Acceptance Solutions (CyberSource)
Features
NMI Payment GatewayVisa Acceptance Solutions (CyberSource)
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
NMI Payment Gateway
9.2
Ratings
24% above category average
Visa Acceptance Solutions (CyberSource)
-
Ratings
Fraud Detection6.00 Ratings00 Ratings
API or SDK10.00 Ratings00 Ratings
Recurring Payment Support9.00 Ratings00 Ratings
Billing and Invoicing Support10.00 Ratings00 Ratings
Global Support10.00 Ratings00 Ratings
Payment Form Acceptance10.00 Ratings00 Ratings
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NMI Payment GatewayVisa Acceptance Solutions (CyberSource)
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User Ratings
NMI Payment GatewayVisa Acceptance Solutions (CyberSource)
Likelihood to Recommend
9.0
(0 ratings)
6.9
(0 ratings)
User Testimonials
NMI Payment GatewayVisa Acceptance Solutions (CyberSource)
Likelihood to Recommend
NMI Payment Gateway is well suited for any company looking to receive payments via the mayor's credit cards and recurring payments, it will get the job done easily and painlessly. Capturing manual payments is also an option does well. You might want to think about adding a security platform on top of what NMI offers.
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This is the market leader for this service and a mid-sized organisation is unlikely to find a provider that can provide the same value for money. Once it is all set up, the process runs in the background with little involvement from our organisation. It means no customer card details are ever collected or stored on-site, reducing our compliance headache. A very large organisation or one with a very complex website may find it inadequate.
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Pros
  • payment process
  • reporting
  • user management
  • uptime
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  • Very reliable. Meets strict SLAs. Had quite a few problems in production.
  • PCI compliant payment provider.
  • Provides sandbox environments for engineers.
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Cons
  • complexity of fraud rules
  • proactive screening instead of reactive
  • Look of the UI
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  • Cybersource should think to go for restfull api call. I am not sure if it exists because with DW it is Soap call.
  • Cybersource should have some alerting mechanism where if certain auth declined in few mins, people get a notification to look.
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Alternatives Considered
It is good, it might not be the best with the main features but has all it needs to perform well and keep it running with ease. It is one of the main payment gateways that our eCommerce has. In today's ecosystem, several are needed and without a doubt, this one is one that can be managed easily and without lots of development.
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Cybersource is a decent product but 2 things are driving us to look at others options. First is the lack of customer service. Every issue that requires help is dreaded as you know if will not be an easy process. This tags into the communication access with them. Multiple emails are generally required to get any response. There have been times when we requested information about PCI compliance that they never responded. Second is the cost savings with others processors. Currently we are leaning towards Elavon as their replacement.
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Return on Investment
  • Good price structre
  • Good stability
  • Easy to mantain
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  • E-commerce could not function without being able to take a credit card, they provide this ability
  • Fraud protection can stop a loss of many thousands of dollars a month.
  • Ease of connecting to PayPal
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ScreenShots