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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NinjaOne

    Score9 out of 10
    N/ANinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A

    TBMR

    Score9.1 out of 10
    N/ARecover machines directly from IBM Spectrum Protect backups TBMR allows users to perform a bare machine recovery of an operating system, applications and data direct from an IBM Spectrum Protect (TSM) backup. The vendor describes this recovery as fast, and states it can be fully automated to protect critical systems from the consequences of physical damage, human error or system failure. Users can recover protected systems to any point in time provided by TSM.…

    $725

    per server

    Pricing
    NinjaOneTBMR
    Editions & Modules
    No answers on this topic
    Standard Licence
    $725
    per server
    Reseller & Industry
    discounted
    per server
    Multiple Servers
    discounted
    per server
    Offerings
    Pricing Offerings
    NinjaOneTBMR
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.Please contact us for our competitive multiple server, industry and reseller discounts.
    More Pricing Information
    Community Pulse
    NinjaOneTBMR
    Considered Both Products
    NinjaOne
    No answer on this topic
    Cristie Software Ltd
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    38 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    36 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    38 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    33 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    35 Answers
    No answers on this topic
    Features
    NinjaOneTBMR
    Monitoring Tasks
    Comparison of Monitoring Tasks features of NinjaOne and TBMR
    Feature
    NinjaOne
    8.9
    41 Ratings
    18% above category average
    TBMR
    -
    Ratings
    Remote monitoring8.838 Ratings00 Ratings
    Network device monitoring7.536 Ratings00 Ratings
    Activity Monitoring8.424 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of NinjaOne and TBMR
    Feature
    NinjaOne
    8.6
    40 Ratings
    14% above category average
    TBMR
    -
    Ratings
    Patch Management8.939 Ratings00 Ratings
    Policy-based automation8.840 Ratings00 Ratings
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    NinjaOneTBMR
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    Panda Systems Management
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    Axcient x360Recover
    Score7.8 out of 10
    Medium-sized Companies
    N-able N-sight RMM
    Score8.7 out of 10
    Datto SIRIS
    Score9.8 out of 10
    Enterprises
    No answers on this topic
    HPE Zerto Software
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NinjaOneTBMR
    Likelihood to Recommend
    9.4
    (47 ratings)
    9.1
    (1 ratings)
    Likelihood to Renew
    9.9
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (5 ratings)
    9.1
    (1 ratings)
    User Testimonials
    NinjaOneTBMR
    Likelihood to Recommend
    NinjaOne
    I think it is appropriate to use NinjaOne for Medium sized businesses. We feel like it can handle our environment of 300 machines. The ticketing system integrating with devices and monitoring is a plus for us since we don't need another third party integration to connect the two. NinjaOne patching could use improvement but they have built up a lot of other pieces of their infrastructure.
    Incentivized
    Read full review
    Cristie Software Ltd
    During the Sandy storm, I was told to get over 200 servers ready in case we declare a disaster. I was able to spin over 190 servers in five days. I recovered servers using TBMR recovery. I restored each server using TBMR. After the server was restored at Sungard, I powered on the server without NIC to prevent a production issue with duplicate a name or IP. I validated each server after restore to make sure OS is working correctly and all data had been restored. I did not restore images due to the size of storage. Overall, it worked out and we were ready before Sandy struck. We did not go into disaster mode, but my management was impressed that this product worked as described.
    Read full review
    Pros
    NinjaOne
    • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
    • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
    • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
    • Support: NinjaOne support is always very prompt and helpful.
    • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
    • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
    Incentivized
    Read full review
    Cristie Software Ltd
    • It works 99.9% all the time if you setup correctly. In some instance there was issue was disk was not able to read partition. I called support and upload the log file. They told me during recovery point to new modify file instead of reading from backup configuration. It work and able to recover quickly
    • The support is really great. They are always ready to help in any situation.
    • During Sandy storm, we mentioned our challenges. They told us there will two support engineer will be stand by for support any time. Just let them know when you need support.
    • Support is staff is very knowledgeable. They willing to go extra mile all the time
    Read full review
    Cons
    NinjaOne
    • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
    • I would like it if NinjaOne also provided an MDM solution.
    • It would be nice is NinjaOne could integrate a PAM solution as well.
    Incentivized
    Read full review
    Cristie Software Ltd
    • There have been so bugs in the software. They provided me the next day with a temporary fix. In the next release, they will fix the bug permanenly.
    • As far as we use it, I do not see too much on functionality.
    • Setup is unique in every organization. It has been working well so far.
    Read full review
    Likelihood to Renew
    NinjaOne
    We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
    Incentivized
    Read full review
    Cristie Software Ltd
    No answers on this topic
    Usability
    NinjaOne
    Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
    Incentivized
    Read full review
    Cristie Software Ltd
    No answers on this topic
    Reliability and Availability
    NinjaOne
    Availability is very good
    Incentivized
    Read full review
    Cristie Software Ltd
    No answers on this topic
    Performance
    NinjaOne
    The software loads quickly for the most part
    Incentivized
    Read full review
    Cristie Software Ltd
    No answers on this topic
    Support Rating
    NinjaOne
    Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
    Incentivized
    Read full review
    Cristie Software Ltd
    Support is great. They go beyond the normal service. I called a few times in the middle of the night for support. I was not able to recover some machines. They called back with half an hour and worked through it with me. They wanted to make sure I was able to recover the server. They are always willing to help.
    Read full review
    In-Person Training
    NinjaOne
    Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
    Incentivized
    Read full review
    Cristie Software Ltd
    No answers on this topic
    Online Training
    NinjaOne
    It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
    Incentivized
    Read full review
    Cristie Software Ltd
    No answers on this topic
    Implementation Rating
    NinjaOne
    Use of Organizations and locations
    Incentivized
    Read full review
    Cristie Software Ltd
    No answers on this topic
    Alternatives Considered
    NinjaOne
    NinjaOne's user friendly interface was immediately appealing to a team that that needs to be able to pickup a tool and know how to run with it at first exposure. From the moment we started using it, we would often be able to navigate the platform with a common sense approach and be able to navigate to exactly what we were looking for without requiring documentation or guidance. Customer representatives that we have worked with have all been outstanding, and have not been pushy like some other vendors teams tend to be when you are initially debating between multiple offers.
    Incentivized
    Read full review
    Cristie Software Ltd
    When I started TSM/Spectrum Protect over 13 years ago, disaster recovery was not funded to much. Once all regulatory requirements and auditing became more visible, management decided to start disaster recovery. I looked into one other BMR product. It required lots of manual processes to build WinPE iso images. I needed to build ISO images for each version of the TSM Client. At that time, we had over 350 Windows and Linux servers. There were over 10 different TSM Clients running. It was difficult to maintain all the different ISOs. I am only one admin doing the backup job and other duties. It was not possible to keep. I started to shop around for a different BMR solution for TSM. I came across Cristie. We did POC testing for 1 month. We covered HP physical servers to IBM hardware and vice versa. It worked without any issue. We also tried to recover HP physical servers from DL360 to DL380 and others. It works every time. At that time my management got assurance that this is a good product for investment. We started with 300 licenses. Now we have over 200 Physical and 600 virtual license
    Read full review
    Scalability
    NinjaOne
    Overall the software is very reliable
    Incentivized
    Read full review
    Cristie Software Ltd
    No answers on this topic
    Return on Investment
    NinjaOne
    • Windows patching as we cannot get employees to do it themselve so that alone is making an impact
    • having data about our pcs all the time which we did not have before
    • remote access to pcs in a variety of ways vs hoping remote desktop would work
    Incentivized
    Read full review
    Cristie Software Ltd
    • As of today, we are recovering servers without any issue. There is no 100% success. Some servers backup corrupted data and are restored the same way. It is called Garbage in Garbage out. So far management wants to continue the use of this product.
    • My management wants to use TBMR or any other backup.
    • Every year we are buying more licenses.
    Read full review
    ScreenShots

    NinjaOne Screenshots

    Screenshot of the NinjaRMM dashboardScreenshot of the NinjaRMM mobile appScreenshot of NinjaRMM automationScreenshot of NinjaRMM device detailsScreenshot of NinjaRMM network monitoring - NetFlowScreenshot of NinjaRMM virtual machine monitoring

    TBMR Screenshots

    Screenshot of The Cristie VA has been developed to provide a unified user experience for the entire range of Cristie’s software. Cristie customers can deploy, license, backup, recover, replicate, migrate and simulate recoveries for physical or virtual machines.