NinjaOne vs. Symantec Advanced Threat Protection

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NinjaOne
Score 9.0 out of 10
N/A
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A
Symantec Advanced Threat Protection
Score 9.2 out of 10
N/A
Symantec Advanced Threat Protection is a single unified solution that uncovers, prioritizes, and remediates advanced attacks. The product fuses intelligence from endpoint, network, and email control points, as well as Symantec’s massive global sensor network, to stop threats that evade individual security products. It leverages existing Symantec Endpoint Protection and Symantec Email Security.cloud investments, so it does not require the deployment of any new agents. It includes functionality…N/A
Pricing
NinjaOneSymantec Advanced Threat Protection
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NinjaOneSymantec Advanced Threat Protection
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
More Pricing Information
Community Pulse
NinjaOneSymantec Advanced Threat Protection
Features
NinjaOneSymantec Advanced Threat Protection
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
NinjaOne
8.9
Ratings
18% above category average
Symantec Advanced Threat Protection
-
Ratings
Remote monitoring8.80 Ratings00 Ratings
Network device monitoring7.50 Ratings00 Ratings
Activity Monitoring8.40 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
NinjaOne
8.6
Ratings
14% above category average
Symantec Advanced Threat Protection
-
Ratings
Patch Management8.90 Ratings00 Ratings
Policy-based automation8.80 Ratings00 Ratings
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NinjaOneSymantec Advanced Threat Protection
Small Businesses
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Score 9.5 out of 10
NinjaOne
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Score 9.0 out of 10
Medium-sized Companies
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Score 9.5 out of 10
NinjaOne
NinjaOne
Score 9.0 out of 10
Enterprises
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Score 8.5 out of 10
Cisco Meraki MX
Cisco Meraki MX
Score 9.2 out of 10
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User Ratings
NinjaOneSymantec Advanced Threat Protection
Likelihood to Recommend
9.4
(0 ratings)
6.7
(0 ratings)
Likelihood to Renew
9.9
(0 ratings)
7.0
(0 ratings)
Usability
8.0
(0 ratings)
7.0
(0 ratings)
Support Rating
9.1
(0 ratings)
8.0
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
NinjaOneSymantec Advanced Threat Protection
Likelihood to Recommend
Whether you are an MSP who needs an all-in-one solution for device management, or you are in-house IT who needs a single pane of glass to manage your devices, NinjaOne fits the bill as a top tier solution. The amount of flexibility in scaling to your organization's size is impressive as the platform can be as simple as just using it for remote access, all the way up to deploying comprehensive automation packages in the form of a compound condition that bases its actions on the results of other conditions or scripts.
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I think Symantec ATP is more of a medium or large-scale product where a company has a lot of endpoints. It is burdensome for smaller companies with limited IT support to try and get the product up and running. In addition I feel the new own, Broadcomm, is also trying to angle their product more to the large customer base. A medium or large scale customer in the need of end-to-end protection for their network really cannot go wrong with the product once configured correctly.
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Pros
  • With Ninja, we are able to have all of our IT tools and management under one umbrella making it extremely easy to keep an eye on all of our servers and workstations.
  • Their support team is OUTSTANDING and gives quick and helpful answers to our questions. Our account manager calls us personally to review any issues and ensure we are running smoothly.
  • Ninja gives us automated patch management of our important devices, and has a nice security log to see what's been done.
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  • It was easy to install on machines in an active directory environment, and maintain/update whenever we needed without having to physically go to clients.
  • The interface was pretty well locked down for clients, which was good in order to stop accidental meddling.
  • Symantec has good online resources for current threats, including messages or warning signs and what to do/where to find them on a machine in case SATP cannot deal with it on its own.
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Cons
  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
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  • Supplier support - Really dire. Technical support off shore was passable, but account management was non existent. Really reflects on Symantec poorly given our spend per annum with them.
  • Cost per annum. At the upper end of protection systems. With little or no account support this was poor value.
  • Proactive communications with customer
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Likelihood to Renew
I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.
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Symantec Advanced Threat Protection has done a sufficient job at identifying true positives. However, the UI could be improved and the amount of false positives is a little too frequent for my liking
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Usability
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
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There is a small learning curve, but compared to other AV products it is fairly simple and easy to catch onto
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Reliability and Availability
Availability is very good
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Performance
The software loads quickly for the most part
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No answers on this topic
Support Rating
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
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Support responds fast for higher priority issues, they have always been good at solving the problems we encounter.
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In-Person Training
Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
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No answers on this topic
Online Training
It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
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Implementation Rating
Use of Organizations and locations
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No, besides to review documentation prior to beginning. That is what helped lead to a smooth implementation
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Alternatives Considered
We used Auto Task and Datto. We felt that NinjaOne was a more user friendly platform. There was a large training curve for new employees to learn to use Auto Task. We have noticed a shortened training curve for NinjaOne. We really like the layout and the Ninja Academy.
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Proofpoint Advanced Threat Protection is a software with a high potential to detect and respond quickly to threats that target email, however Symantec Advanced Threat Protection provides a more complete protection that protects the entire network or devices and endpoints that are managed on a daily basis and has incredible ease of use. While Proofpoint Advanced Threat Protection is not a software that is very easy to use, it requires high maintenance and its protection is based on attacks that enter through email; this is why Symantec Advanced Threat Protection was finally chosen.
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Scalability
Overall the software is very reliable
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Return on Investment
  • NinjaOne is a monthly payment with no commitment, this is much better suited to an MSP than other competitors that try to wrap you up into a 3-5-year contract. As an MSP, we could lose a client at any moment and it sucks to be stuck in a contract where we can't lower our agent counts.
  • NinjaOne helps my techs be more efficient and productive. Saving time and money.
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  • We haven't ever suffered from a serious security compromise, and I owe that to our Symantec AV.
  • Once installed and set up, it's difficult to pull it out of the environment and try something else, so it has a way of keeping itself stable.
  • Some customers have a hard time paying the price because they don't "see" it do anything, and wonder what they are paying for.
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ScreenShots

NinjaOne Screenshots

Screenshot of the NinjaRMM dashboardScreenshot of the NinjaRMM mobile appScreenshot of NinjaRMM automationScreenshot of NinjaRMM device detailsScreenshot of NinjaRMM network monitoring - NetFlowScreenshot of NinjaRMM virtual machine monitoring