NinjaOne vs. SolarWinds Engineer's Toolset

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NinjaOne
Score 9.0 out of 10
N/A
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A
SolarWinds Engineer's Toolset
Score 9.4 out of 10
N/A
SolarWinds® Engineer’s Toolset (ETS) helps users monitor and troubleshoot a network with over 60 tools for network management. ETS allows users to monitor and receive alerts in real time on network availability and health, and perform network diagnostics for faster troubleshooting and resolution of complex network issues. With ETS users can deploy an array of network discovery tools including Port Scanner, Switch Port Mapper or advanced Subnet Calculator, manage Cisco® devices with specialized…
$1,585
Per Instance
Pricing
NinjaOneSolarWinds Engineer's Toolset
Editions & Modules
No answers on this topic
One Time Price
$1,585
Per Instance
Offerings
Pricing Offerings
NinjaOneSolarWinds Engineer's Toolset
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
More Pricing Information
Community Pulse
NinjaOneSolarWinds Engineer's Toolset
Features
NinjaOneSolarWinds Engineer's Toolset
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
NinjaOne
8.9
Ratings
18% above category average
SolarWinds Engineer's Toolset
-
Ratings
Remote monitoring8.80 Ratings00 Ratings
Network device monitoring7.50 Ratings00 Ratings
Activity Monitoring8.40 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
NinjaOne
8.6
Ratings
14% above category average
SolarWinds Engineer's Toolset
-
Ratings
Patch Management8.90 Ratings00 Ratings
Policy-based automation8.80 Ratings00 Ratings
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NinjaOneSolarWinds Engineer's Toolset
Small Businesses
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NinjaOne
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Score 9.0 out of 10
Medium-sized Companies
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Score 9.5 out of 10
Intermapper
Intermapper
Score 8.4 out of 10
Enterprises
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Score 8.5 out of 10
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Score 9.3 out of 10
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User Ratings
NinjaOneSolarWinds Engineer's Toolset
Likelihood to Recommend
9.4
(0 ratings)
8.6
(0 ratings)
Likelihood to Renew
9.9
(0 ratings)
-
(0 ratings)
Usability
8.0
(0 ratings)
8.2
(0 ratings)
Support Rating
9.1
(0 ratings)
8.2
(0 ratings)
User Testimonials
NinjaOneSolarWinds Engineer's Toolset
Likelihood to Recommend
Whether you are an MSP who needs an all-in-one solution for device management, or you are in-house IT who needs a single pane of glass to manage your devices, NinjaOne fits the bill as a top tier solution. The amount of flexibility in scaling to your organization's size is impressive as the platform can be as simple as just using it for remote access, all the way up to deploying comprehensive automation packages in the form of a compound condition that bases its actions on the results of other conditions or scripts.
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[SolarWinds Engineer's Toolset is] a great tool for monitoring database servers, highly recommended. The very good thing is that it keeps the history for two weeks, and you can see the time slice for all the server activities. Helps a lot to identify the memory and CPU bottlenecks, research blocking issues and kill the sessions, if necessary.
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Pros
  • With Ninja, we are able to have all of our IT tools and management under one umbrella making it extremely easy to keep an eye on all of our servers and workstations.
  • Their support team is OUTSTANDING and gives quick and helpful answers to our questions. Our account manager calls us personally to review any issues and ensure we are running smoothly.
  • Ninja gives us automated patch management of our important devices, and has a nice security log to see what's been done.
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  • Debugging Tools
  • Saves Time for basic checks
  • Ping, Telnet, SSH right from the console and hence easy user management from console itself
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Cons
  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
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  • The unifying component that is intended to be the initial interface to the tools seems clunky. I prefer to start the tools individually rather than using it.
  • The port scanner could use some improvements to make it easier to use.
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Likelihood to Renew
I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.
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No answers on this topic
Usability
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
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Very easy to use and intuitive. Just be careful with the WAN Killer...it does what it says.
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Reliability and Availability
Availability is very good
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Performance
The software loads quickly for the most part
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No answers on this topic
Support Rating
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
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Our organization uses it regularly. It is reliable, and we keep finding new uses for it
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In-Person Training
Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
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No answers on this topic
Online Training
It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
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No answers on this topic
Implementation Rating
Use of Organizations and locations
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No answers on this topic
Alternatives Considered
We used Auto Task and Datto. We felt that NinjaOne was a more user friendly platform. There was a large training curve for new employees to learn to use Auto Task. We have noticed a shortened training curve for NinjaOne. We really like the layout and the Ninja Academy.
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These tools complement the Engineer's Toolset. They are excellent at detecting most issues and at keeping the network monitored and protected. However, when it comes time to dig into an issue, especially a hard to fix intermittent issue, these products lack the granularity of monitoring needed for these types of issues. Having said that the toolset is not made to do full time enterprise level monitoring. With these tools and the toolset I am able to have a more complete view of the network and deliver higher levels of service and quicker responses to issues.
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Scalability
Overall the software is very reliable
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No answers on this topic
Return on Investment
  • NinjaOne is a monthly payment with no commitment, this is much better suited to an MSP than other competitors that try to wrap you up into a 3-5-year contract. As an MSP, we could lose a client at any moment and it sucks to be stuck in a contract where we can't lower our agent counts.
  • NinjaOne helps my techs be more efficient and productive. Saving time and money.
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  • Spend less time downloading free buggy tools
  • All the tools in one spot, so you don't have to look around for tools
  • Get to the solution sooner
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ScreenShots

NinjaOne Screenshots

Screenshot of the NinjaRMM dashboardScreenshot of the NinjaRMM mobile appScreenshot of NinjaRMM automationScreenshot of NinjaRMM device detailsScreenshot of NinjaRMM network monitoring - NetFlowScreenshot of NinjaRMM virtual machine monitoring

SolarWinds Engineer's Toolset Screenshots

Screenshot of Perform network stress tests with Engineer's Toolset WAN Killer. You don’t need to use real traffic for studying network activities, like testing traffic and load balancing. Instead, deploy Engineer's Toolset WAN Killer to help interactively test connections and adjust the IP traffic generated to achieve the desired network load based on your requirements.Screenshot of Quickly troubleshoot your network with enhanced ping capabilities and packet route tracing, among other network bandwidth usage and monitoring tools included in ETS.Screenshot of Using ETS, you can run scans to gain insight into how routers, hubs switches, and other devices are configured by analyzing SNMP queries and viewing MIB attributes. ETS is designed to help you more easily understand whether your network and ports are using appropriate settings.Screenshot of Config Compare, a part of ETS, is built to compare the running configuration of a Cisco router with the startup configuration. With the Cisco configuration compare tool, you can easily detect the changes made to the network, switch, and router configurations that are not committed to non-volatile memory (NVRAM).Screenshot of Manage your IP network from discovery to address tracking. Discover subnets on a seed router and scan the subnet or a range of IP addresses, generate a list of subnets along with their mask, size, range, and broadcast address and actively monitor subnets to identify and track which IP addresses are in use on your network.