NinjaOne vs. Rapid7 InsightVM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NinjaOne
Score 9.0 out of 10
N/A
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A
Rapid7 InsightVM
Score 8.9 out of 10
N/A
InsightVM is presented as the next evolution of Nexpose, by Rapid7. This Insight cloud-based solution features everything included in Nexpose, such as Adaptive Security and the proprietary Real Risk score, and extends visibility into cloud and containerized infrastructure. InsightVM also offers advanced remediation, tracking, and reporting capabilities not included in Nexpose.
$19
per GB
Pricing
NinjaOneRapid7 InsightVM
Editions & Modules
No answers on this topic
Log Management
$19
per GB
Vulnerability Management
$22
per asset
insightIDR
$52
per asset
Application Security
$2,000
per app
insignConnect
Contact sales team
Offerings
Pricing Offerings
NinjaOneRapid7 InsightVM
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
More Pricing Information
Community Pulse
NinjaOneRapid7 InsightVM
Features
NinjaOneRapid7 InsightVM
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
NinjaOne
8.9
Ratings
18% above category average
Rapid7 InsightVM
-
Ratings
Remote monitoring8.80 Ratings00 Ratings
Network device monitoring7.50 Ratings00 Ratings
Activity Monitoring8.40 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
NinjaOne
8.6
Ratings
14% above category average
Rapid7 InsightVM
-
Ratings
Patch Management8.90 Ratings00 Ratings
Policy-based automation8.80 Ratings00 Ratings
Threat Intelligence
Comparison of Threat Intelligence features of Product A and Product B
NinjaOne
-
Ratings
Rapid7 InsightVM
7.4
Ratings
7% below category average
Network Analytics00 Ratings5.30 Ratings
Threat Recognition00 Ratings7.00 Ratings
Vulnerability Classification00 Ratings9.30 Ratings
Automated Alerts and Reporting00 Ratings9.30 Ratings
Threat Analysis00 Ratings7.40 Ratings
Threat Intelligence Reporting00 Ratings7.00 Ratings
Automated Threat Identification00 Ratings6.70 Ratings
Vulnerability Management Tools
Comparison of Vulnerability Management Tools features of Product A and Product B
NinjaOne
-
Ratings
Rapid7 InsightVM
8.3
Ratings
3% above category average
IT Asset Realization00 Ratings9.00 Ratings
Authentication00 Ratings8.60 Ratings
Configuration Monitoring00 Ratings8.60 Ratings
Web Scanning00 Ratings7.00 Ratings
Vulnerability Intelligence00 Ratings8.30 Ratings
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User Ratings
NinjaOneRapid7 InsightVM
Likelihood to Recommend
9.4
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
9.9
(0 ratings)
-
(0 ratings)
Usability
8.0
(0 ratings)
9.0
(0 ratings)
Support Rating
9.1
(0 ratings)
7.2
(0 ratings)
User Testimonials
NinjaOneRapid7 InsightVM
Likelihood to Recommend
Whether you are an MSP who needs an all-in-one solution for device management, or you are in-house IT who needs a single pane of glass to manage your devices, NinjaOne fits the bill as a top tier solution. The amount of flexibility in scaling to your organization's size is impressive as the platform can be as simple as just using it for remote access, all the way up to deploying comprehensive automation packages in the form of a compound condition that bases its actions on the results of other conditions or scripts.
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I think Rapid7 InsightVM is well suited for large enterprise customers with a lot of assets. It integrates well with a number of different ITSM solutions which I think is very good. There are not many CIS benchmarking tools on the market and Rapid7 InsightVM does a very good job at benchmarking. I think where Rapid7 InsightVM falls down a little is on false positive vulnerabilities. Sometime you there a few positive results on vulnerabily discovery. Tuning the settings for scan engines can sometimes be trick as well.
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Pros
  • With Ninja, we are able to have all of our IT tools and management under one umbrella making it extremely easy to keep an eye on all of our servers and workstations.
  • Their support team is OUTSTANDING and gives quick and helpful answers to our questions. Our account manager calls us personally to review any issues and ensure we are running smoothly.
  • Ninja gives us automated patch management of our important devices, and has a nice security log to see what's been done.
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  • The API is also a great tool for us to automate lots of routine procedures like scan and report of asset(s) BY EMAIL.
  • Tagging. It helps sort out results and reports for respective assets Owner for remediation without a lengthy report including unnecessary information for that particular team.
  • SQL Reporting. It provides advanced reporting and export capabilities that you can not find in the stock report template.
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Cons
  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
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  • Devices found and scanned are never removed. Removal must be done manually with no option for automation.
  • The database can be fragile. Ours quietly corrupted and progressively degraded until we had to restore and lose 6 months of data. Still didn't fix it and had to be rebuilt again losing all data.
  • Workflow for delegating remediation is supposed to be helpful, but can also become cumbersome.
  • Scheduling can become a nightmare if not monitored closely. We found jobs had failed to run because the server had gone offline. When the server came online, it did not try to run missed jobs. Running missed jobs all at once can overload the server, but searching for and launching a large number of missed jobs manually is a pain.
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Likelihood to Renew
I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.
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No answers on this topic
Usability
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
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While I think it is a great tool and platform, I believe it (like all tools and solutions) is always evolving and the needs for clients are changing as the industry evolves and threats are upgraded. Cost is good, and support is helpful. Some things could be more granular and others could be easier to understand
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Reliability and Availability
Availability is very good
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No answers on this topic
Performance
The software loads quickly for the most part
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No answers on this topic
Support Rating
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
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I gave it a seven due to the functionality and general ease of use after the initial setup headaches, but compared to Qualys, Rapid7 Nexpose falls short on features and ease of use. Their support drags this rating down a point as well. I have gone weeks with no update on semi-critical issues and typically have to make call after call to get a semi-coherent response.
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In-Person Training
Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
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No answers on this topic
Online Training
It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
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No answers on this topic
Implementation Rating
Use of Organizations and locations
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No answers on this topic
Alternatives Considered
We used Auto Task and Datto. We felt that NinjaOne was a more user friendly platform. There was a large training curve for new employees to learn to use Auto Task. We have noticed a shortened training curve for NinjaOne. We really like the layout and the Ninja Academy.
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I think Tenable is very comparable and they are both leaders in this space. I evaluated both of them side-by-side and ultimately decided to go with Rapid7. Tenable did have a slight edge on the amount of information I was getting from the machines, but I landed on R7 because I found the features of the InsightVM tool to be more useful. They both get the job done, but I found InsightVM a better experience to use on a day-to-day basis and had better quality of life features that I was looking for.
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Scalability
Overall the software is very reliable
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No answers on this topic
Return on Investment
  • NinjaOne is a monthly payment with no commitment, this is much better suited to an MSP than other competitors that try to wrap you up into a 3-5-year contract. As an MSP, we could lose a client at any moment and it sucks to be stuck in a contract where we can't lower our agent counts.
  • NinjaOne helps my techs be more efficient and productive. Saving time and money.
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  • It certainly has a more positive impact than negative impact while performing the scans. Nexpose can find report vulnerabilities that our other scanner fails to identify during the scan because of its defined scan templates.
  • Also, even if the scan is not being performed due to some issues like reachability, whitelisting, etc. it will try to give scan results unlike QualysGuard which just marks the asset as unreachable.
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ScreenShots

NinjaOne Screenshots

Screenshot of the NinjaRMM dashboardScreenshot of the NinjaRMM mobile appScreenshot of NinjaRMM automationScreenshot of NinjaRMM device detailsScreenshot of NinjaRMM network monitoring - NetFlowScreenshot of NinjaRMM virtual machine monitoring