NinjaOne vs. Rapid7 InsightConnect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NinjaOne
Score 9.0 out of 10
N/A
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A
Rapid7 InsightConnect
Score 10.0 out of 10
N/A
Rapid7 offers InsightConnect, a SOAR solution that integrates with existing solutions to orchestrate vulnerability management processes from notification to remediation, so users can ensure critical issues are being addressed with every security advisory that comes in—while leaving human decision points where most critical. Automate actions to scan, find patches, and verify remediation.N/A
Pricing
NinjaOneRapid7 InsightConnect
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
NinjaOneRapid7 InsightConnect
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
More Pricing Information
Community Pulse
NinjaOneRapid7 InsightConnect
Features
NinjaOneRapid7 InsightConnect
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
NinjaOne
8.9
Ratings
18% above category average
Rapid7 InsightConnect
-
Ratings
Remote monitoring8.80 Ratings00 Ratings
Network device monitoring7.50 Ratings00 Ratings
Activity Monitoring8.40 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
NinjaOne
8.6
Ratings
14% above category average
Rapid7 InsightConnect
-
Ratings
Patch Management8.90 Ratings00 Ratings
Policy-based automation8.80 Ratings00 Ratings
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NinjaOneRapid7 InsightConnect
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Score 9.5 out of 10
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Score 9.0 out of 10
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TeamViewer
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All AlternativesView all alternativesView all alternatives
User Ratings
NinjaOneRapid7 InsightConnect
Likelihood to Recommend
9.4
(0 ratings)
7.9
(0 ratings)
Likelihood to Renew
9.8
(0 ratings)
-
(0 ratings)
Usability
8.0
(0 ratings)
9.0
(0 ratings)
Support Rating
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
NinjaOneRapid7 InsightConnect
Likelihood to Recommend
Whether you are an MSP who needs an all-in-one solution for device management, or you are in-house IT who needs a single pane of glass to manage your devices, NinjaOne fits the bill as a top tier solution. The amount of flexibility in scaling to your organization's size is impressive as the platform can be as simple as just using it for remote access, all the way up to deploying comprehensive automation packages in the form of a compound condition that bases its actions on the results of other conditions or scripts.
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This is perfect for an IT department with minimal staff. Security is usually an afterthought in small IT departments. If you have a dedicated security team, then something like this could be replaced with something more complex. The features it comes with are aimed toward a team that doesn't monitor and change things all the time. It's more of a set it and let it handle the rest type.
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Pros
  • With Ninja, we are able to have all of our IT tools and management under one umbrella making it extremely easy to keep an eye on all of our servers and workstations.
  • Their support team is OUTSTANDING and gives quick and helpful answers to our questions. Our account manager calls us personally to review any issues and ensure we are running smoothly.
  • Ninja gives us automated patch management of our important devices, and has a nice security log to see what's been done.
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  • Offers pre-built integrations with multiple common alerting tools
  • Offers pre-built workflows for multiple common tools
  • Easy to create custom workflows and integrations
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Cons
  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
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  • It would be great if Rapid7 InsightConnect could be configured based on pre determined specifications when installing the agent.
  • We've noticed that at times, there are certain network parameters needed in order for Rapid7 to collect and report data efficiently.
  • Sometimes there are issues with the discovery scan in Rapid7 making it hard to configure in the beginning.
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Likelihood to Renew
I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.
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Usability
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
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It's incredibly easy to set up, to use, to detect threats. It's easy to change, tweek and very quick to resolve all issues
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Reliability and Availability
Availability is very good
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Performance
The software loads quickly for the most part
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Support Rating
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
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In-Person Training
Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
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Online Training
It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
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Implementation Rating
Use of Organizations and locations
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Alternatives Considered
We used Auto Task and Datto. We felt that NinjaOne was a more user friendly platform. There was a large training curve for new employees to learn to use Auto Task. We have noticed a shortened training curve for NinjaOne. We really like the layout and the Ninja Academy.
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In our opinion, Rapid7 InsightConnect was a better choice for our environment as we were able to roll it out efficiently. Also the monitoring tools and reporting were easier to use and read. CrowdStrike appeared to be harder to install from a client standpoint and also we felt that Rapid7 fit our budget a bit better for the value we getting.
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Scalability
Overall the software is very reliable
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Return on Investment
  • NinjaOne is a monthly payment with no commitment, this is much better suited to an MSP than other competitors that try to wrap you up into a 3-5-year contract. As an MSP, we could lose a client at any moment and it sucks to be stuck in a contract where we can't lower our agent counts.
  • NinjaOne helps my techs be more efficient and productive. Saving time and money.
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  • Scans for newer vulnerabilities require additional support due to the increased risk posed by long dwell times.
  • Violations stopped at 4% per month and growing.
  • Compatibility with networks that may improve in the future.
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ScreenShots

NinjaOne Screenshots

Screenshot of the NinjaRMM dashboardScreenshot of the NinjaRMM mobile appScreenshot of NinjaRMM automationScreenshot of NinjaRMM device detailsScreenshot of NinjaRMM network monitoring - NetFlowScreenshot of NinjaRMM virtual machine monitoring