NinjaOne vs. Qualys VMDR

Whether you are an MSP who needs an all-in-one solution for device management, or you are in-house IT who needs a single pane of glass to manage your devices, NinjaOne fits the bill as a top tier solution. The amount of flexibility in scaling to your organization's size is impressive as the platform can be as simple as just using it for remote access, all the way up to deploying comprehensive automation packages in the form of a compound condition that bases its actions on the results of other conditions or scripts.

Incentivized

Qualys VMDR supports both remote scanning and as well as agent based scanning. With a complex infrastructure with over 2 million devices and 100s getting added and removed on daily basis makes the operations challenging. Qualys VMDR has a great feature to do discovery scan to detect active devices on the network and perform vulnerability scans on those assets. Authentication is also easy to setup and use.

Incentivized

• With Ninja, we are able to have all of our IT tools and management under one umbrella making it extremely easy to keep an eye on all of our servers and workstations.
• Their support team is OUTSTANDING and gives quick and helpful answers to our questions. Our account manager calls us personally to review any issues and ensure we are running smoothly.
• Ninja gives us automated patch management of our important devices, and has a nice security log to see what's been done.

Incentivized

• Qualys VMDR automates the remediation process for risks without code.
• Scans and detects all of our assets whether they are IT or IOT
• Analyzes our environment for misconfigurations and measures risk against industry benchmarks

Incentivized

• NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
• I would like it if NinjaOne also provided an MDM solution.
• It would be nice is NinjaOne could integrate a PAM solution as well.

Incentivized

• Qualys VMDR can definitely improve on its reporting of assets as we have caught devices not captured in the Qualys VMDR scans.
• We would like to see an improvement on the dashboard interface as it is faulty sometimes.
• Qualys VMDR should focus on more competitive pricing as it is very expensive.

Incentivized

I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.

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Next to Veeam (which is a tremendous product for backup/DR) this is the best service/software I have used in the past three decades. Should be called the Swiss Army Knife of security.

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Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.

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infrastructure to identify vulnerabilities

Availability is very good

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Always available with the exception on maint windows

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The software loads quickly for the most part

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Once in a while it would be slow -

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Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.

Incentivized

This is iron but I am giving it 5 star and I can give more If I can do because they are best in support. So once you own this product they will assign a dedicated support for you and when you are under the weather with anything just connect them with anything call, ping or ticket they will come like Genie.

Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.

Incentivized

It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.

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Use of Organizations and locations

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Not really - the integrations via connectors is not heavy lifting. Any complexity has to do with a service that requires more steps (i.e. AWS/GCP)

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We used Auto Task and Datto. We felt that NinjaOne was a more user friendly platform. There was a large training curve for new employees to learn to use Auto Task. We have noticed a shortened training curve for NinjaOne. We really like the layout and the Ninja Academy.

Incentivized

Qualys VMDR was selected against competitors because of the depth of insight the platform provides. When stacked against other competitors, platforms like Syxsense couldn't produce the same level on insight and reporting like how Qualys VMDR does. Qualys VMDR also does a great job at gathering information about the latest security definitions and using those to analyze our environment to alert of any vulnerabilities. Something that Syxsense couldn't.

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Overall the software is very reliable

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Outside some pretty arcane apps or OS this is painless. The problem - and self-inflicted - is that older stuff is not supported.

Incentivized

• NinjaOne is a monthly payment with no commitment, this is much better suited to an MSP than other competitors that try to wrap you up into a 3-5-year contract. As an MSP, we could lose a client at any moment and it sucks to be stuck in a contract where we can't lower our agent counts.
• NinjaOne helps my techs be more efficient and productive. Saving time and money.

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• Cut down on manual efforts to investigate or remediate vulnerabilities, which can be a big driver of ROI
• Avoidance of potential incidents with upfront risk mitigation
• Patching efficiency gains

Incentivized