NinjaOne vs. Qualys TruRisk Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NinjaOne
Score 9.0 out of 10
N/A
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A
Qualys TruRisk Platform
Score 6.0 out of 10
N/A
Qualys TruRisk Platform (formerly Qualys Cloud Platform, or Qualysguard), from San Francisco-based Qualys, is network security and vulnerability management software featuring app scanning and security, network device mapping and detection, vulnerability prioritization schedule and remediation, and other features to provide vulnerability management and network attack surface reduction.N/A
Pricing
NinjaOneQualys TruRisk Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NinjaOneQualys TruRisk Platform
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
More Pricing Information
Community Pulse
NinjaOneQualys TruRisk Platform
Features
NinjaOneQualys TruRisk Platform
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
NinjaOne
8.9
Ratings
18% above category average
Qualys TruRisk Platform
-
Ratings
Remote monitoring8.80 Ratings00 Ratings
Network device monitoring7.50 Ratings00 Ratings
Activity Monitoring8.40 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
NinjaOne
8.6
Ratings
14% above category average
Qualys TruRisk Platform
-
Ratings
Patch Management8.90 Ratings00 Ratings
Policy-based automation8.80 Ratings00 Ratings
Threat Intelligence
Comparison of Threat Intelligence features of Product A and Product B
NinjaOne
-
Ratings
Qualys TruRisk Platform
8.7
Ratings
9% above category average
Network Analytics00 Ratings8.90 Ratings
Threat Recognition00 Ratings8.30 Ratings
Vulnerability Classification00 Ratings8.80 Ratings
Automated Alerts and Reporting00 Ratings9.00 Ratings
Threat Analysis00 Ratings8.20 Ratings
Threat Intelligence Reporting00 Ratings8.90 Ratings
Automated Threat Identification00 Ratings8.70 Ratings
Vulnerability Management Tools
Comparison of Vulnerability Management Tools features of Product A and Product B
NinjaOne
-
Ratings
Qualys TruRisk Platform
8.5
Ratings
5% above category average
IT Asset Realization00 Ratings8.80 Ratings
Authentication00 Ratings7.90 Ratings
Configuration Monitoring00 Ratings8.50 Ratings
Web Scanning00 Ratings8.80 Ratings
Vulnerability Intelligence00 Ratings8.60 Ratings
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NinjaOneQualys TruRisk Platform
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Score 9.5 out of 10
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User Ratings
NinjaOneQualys TruRisk Platform
Likelihood to Recommend
9.4
(0 ratings)
8.6
(0 ratings)
Likelihood to Renew
9.9
(0 ratings)
-
(0 ratings)
Usability
8.0
(0 ratings)
2.0
(0 ratings)
Support Rating
9.1
(0 ratings)
5.0
(0 ratings)
User Testimonials
NinjaOneQualys TruRisk Platform
Likelihood to Recommend
Whether you are an MSP who needs an all-in-one solution for device management, or you are in-house IT who needs a single pane of glass to manage your devices, NinjaOne fits the bill as a top tier solution. The amount of flexibility in scaling to your organization's size is impressive as the platform can be as simple as just using it for remote access, all the way up to deploying comprehensive automation packages in the form of a compound condition that bases its actions on the results of other conditions or scripts.
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It is well suited for environments that are looking for a solution that is top notch for vulnerability scanning, and is the most accurate at doing so. It would also fit environments that have a lot of endpoints to scan or like to have scanning done on an automatic basis. It is less appropriate in environments that want to use a platform right away, without getting training in how to use it, or reading documentation on the product.
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Pros
  • With Ninja, we are able to have all of our IT tools and management under one umbrella making it extremely easy to keep an eye on all of our servers and workstations.
  • Their support team is OUTSTANDING and gives quick and helpful answers to our questions. Our account manager calls us personally to review any issues and ensure we are running smoothly.
  • Ninja gives us automated patch management of our important devices, and has a nice security log to see what's been done.
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  • Attestation is so easy with Qualys. I find this one feature makes the investment worth the cost
  • Ease of use. Within an hour of first installing, a person can be running compliance tests without a hitch.
  • Great training materials and support. I have never had to take more than twenty minutes to solve a problem either through support or the forums.
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Cons
  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
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  • Notices some findings which were not clear why they appear(suspected false positive).
  • Working with Qualys support(for example due to the previous point) wasn't the best experience. the response was very slow.
  • Qualys limit the daily API requests. In case you need more, it will cost.
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Likelihood to Renew
I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.
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No answers on this topic
Usability
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
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Again, the usability of Qualys has been a pinpoint for this entire review. It was easily the worst thing about the product and because of this, I would not recommend Qualys to anybody in my field. This should be something that Qualys strives to improve if they wish to stay in business.
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Reliability and Availability
Availability is very good
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No answers on this topic
Performance
The software loads quickly for the most part
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No answers on this topic
Support Rating
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
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They had a support page within the WAS to report any concerns or seek help. But the UI of that is not smooth. Regardless support staff were pretty responsive and helpful. They scheduled calls to understand and address our problems. Email support is good as well.
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In-Person Training
Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
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No answers on this topic
Online Training
It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
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No answers on this topic
Implementation Rating
Use of Organizations and locations
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No answers on this topic
Alternatives Considered
We used Auto Task and Datto. We felt that NinjaOne was a more user friendly platform. There was a large training curve for new employees to learn to use Auto Task. We have noticed a shortened training curve for NinjaOne. We really like the layout and the Ninja Academy.
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We find that Nessus is a great product, on par if not slightly better compared to Qualys in terms of their pricing model. However, Qualys Cloud Platform has better quality reporting, and offers great tips and suggestions on quickly closing a gap and eliminating the risk. In our organization, both products are great and meet our expectations, but due to pricing, we favor Nessus slightly more.
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Scalability
Overall the software is very reliable
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No answers on this topic
Return on Investment
  • NinjaOne is a monthly payment with no commitment, this is much better suited to an MSP than other competitors that try to wrap you up into a 3-5-year contract. As an MSP, we could lose a client at any moment and it sucks to be stuck in a contract where we can't lower our agent counts.
  • NinjaOne helps my techs be more efficient and productive. Saving time and money.
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  • The most important thing that happens with this program is to automate one hundred percent the security of my system since this program is in charge of supervising each of the applications and websites in detail.
  • One of the purposes for which we trust Qualys Cloud Platform is to keep our system clean and secure; the ability of this software to manage our vulnerability makes us more cautious about working with it.
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ScreenShots

NinjaOne Screenshots

Screenshot of the NinjaRMM dashboardScreenshot of the NinjaRMM mobile appScreenshot of NinjaRMM automationScreenshot of NinjaRMM device detailsScreenshot of NinjaRMM network monitoring - NetFlowScreenshot of NinjaRMM virtual machine monitoring