NinjaOne vs. PingPlotter

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NinjaOne
Score 9.0 out of 10
N/A
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A
PingPlotter
Score 9.3 out of 10
N/A
PingPlotter is a graphical traceroute and ping tool that visualizes network performance in a way that makes identifying the source of problems quicker and easier for everyone from online gamers and video streamers to VoIP admins and IT pros. Features for remote deployment, network monitoring, scripting, and a web interface are included along with several additional capabilities.
$0
per user
Pricing
NinjaOnePingPlotter
Editions & Modules
No answers on this topic
PingPlotter Free
$0.00
per user
PingPlotter Free
$0.00
per user
PingPlotter Standard
$6.99
per user per month
PingPlotter Professional
$29.00
per user per month
PingPlotter Standard
$39.99
per user
PingPlotter Professional
$349.00
per user
Offerings
Pricing Offerings
NinjaOnePingPlotter
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
More Pricing Information
Community Pulse
NinjaOnePingPlotter
Features
NinjaOnePingPlotter
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
NinjaOne
8.9
Ratings
18% above category average
PingPlotter
-
Ratings
Remote monitoring8.80 Ratings00 Ratings
Network device monitoring7.50 Ratings00 Ratings
Activity Monitoring8.40 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
NinjaOne
8.6
Ratings
14% above category average
PingPlotter
-
Ratings
Patch Management8.90 Ratings00 Ratings
Policy-based automation8.80 Ratings00 Ratings
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
NinjaOne
-
Ratings
PingPlotter
8.2
Ratings
0% above category average
Automated network device discovery00 Ratings9.30 Ratings
Network monitoring00 Ratings8.80 Ratings
Baseline threshold calculation00 Ratings6.90 Ratings
Alerts00 Ratings9.20 Ratings
Customizable reports00 Ratings6.80 Ratings
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NinjaOnePingPlotter
Small Businesses
Action1
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Score 9.5 out of 10
NinjaOne
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Score 9.0 out of 10
Medium-sized Companies
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Score 9.5 out of 10
SolarWinds NetFlow Traffic Analyzer (NTA)
SolarWinds NetFlow Traffic Analyzer (NTA)
Score 9.0 out of 10
Enterprises
TeamViewer
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Score 8.5 out of 10
SolarWinds NetFlow Traffic Analyzer (NTA)
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Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NinjaOnePingPlotter
Likelihood to Recommend
9.4
(0 ratings)
9.6
(0 ratings)
Likelihood to Renew
9.8
(0 ratings)
-
(0 ratings)
Usability
8.0
(0 ratings)
8.4
(0 ratings)
Support Rating
9.1
(0 ratings)
9.0
(0 ratings)
User Testimonials
NinjaOnePingPlotter
Likelihood to Recommend
Whether you are an MSP who needs an all-in-one solution for device management, or you are in-house IT who needs a single pane of glass to manage your devices, NinjaOne fits the bill as a top tier solution. The amount of flexibility in scaling to your organization's size is impressive as the platform can be as simple as just using it for remote access, all the way up to deploying comprehensive automation packages in the form of a compound condition that bases its actions on the results of other conditions or scripts.
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The best scenario and best results are seen when the path does not reuse the same device for the "next hop". It is less well suited in situations where the path is being tricked by the re-use of devices for the next interface. This is seen required in many networks where the proper type of connection is not on an end device and the core device is used to provide a fiber to copper sort of "pass-through" connection.
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Pros
  • With Ninja, we are able to have all of our IT tools and management under one umbrella making it extremely easy to keep an eye on all of our servers and workstations.
  • Their support team is OUTSTANDING and gives quick and helpful answers to our questions. Our account manager calls us personally to review any issues and ensure we are running smoothly.
  • Ninja gives us automated patch management of our important devices, and has a nice security log to see what's been done.
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  • Monitor traffic in network
  • Measure stops when contacting network locations such as websites
  • Measures the lag and latency it takes to contact network locations
  • Gives you both induvidual measurements as well as good oversight
  • identifies when network lag or disconnect occurs
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Cons
  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
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  • Its a little confusing to see which targets are currently running pings and which ones are displayed in the plots.
  • Starting and stopping pings requires a right click and that would be better with a play/pause button I think.
  • Ability to drag and drop the graphs to reorder them.
  • more columns to show which targets are running and which are displayed. Currently this is done with symbols so you cant sort by just the running targets for example I've found.
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Likelihood to Renew
I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.
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No answers on this topic
Usability
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
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I installed it and it just started working. I realized I could then tweak it to show what I needed but didn't have to spend a long time configuring it before use, editing YAML files etc. Maybe that's fine for a network professional, but I only need this software if something goes wrong, and then need it to work quickly out of the box.
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Reliability and Availability
Availability is very good
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No answers on this topic
Performance
The software loads quickly for the most part
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No answers on this topic
Support Rating
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
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I have not had much contact with the PingPlotter support, only one time have I went to them and it was a positive experience. The questions I had were answered quickly and professionally. I have no issue with the experience I had with the Support team. This was from before and after the purchase of the product.
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In-Person Training
Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
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No answers on this topic
Online Training
It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
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No answers on this topic
Implementation Rating
Use of Organizations and locations
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No answers on this topic
Alternatives Considered
We used Auto Task and Datto. We felt that NinjaOne was a more user friendly platform. There was a large training curve for new employees to learn to use Auto Task. We have noticed a shortened training curve for NinjaOne. We really like the layout and the Ninja Academy.
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PingPlotter has better visualizations and a stronger ability to capture historical data than other tools I've used. This makes it easier to find the root cause by looking back in the log data to find where latency or packet loss occurred.
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Scalability
Overall the software is very reliable
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No answers on this topic
Return on Investment
  • NinjaOne is a monthly payment with no commitment, this is much better suited to an MSP than other competitors that try to wrap you up into a 3-5-year contract. As an MSP, we could lose a client at any moment and it sucks to be stuck in a contract where we can't lower our agent counts.
  • NinjaOne helps my techs be more efficient and productive. Saving time and money.
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  • Great ROI, troubleshooting time has been reduced by 90%
  • Network Discoveries used to take 2 to 3 hours and were inconsistent - now it is a matter of minutes
  • lacks integration into our MSP toolkit, and we now use it as a stand alone product
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ScreenShots

NinjaOne Screenshots

Screenshot of the NinjaRMM dashboardScreenshot of the NinjaRMM mobile appScreenshot of NinjaRMM automationScreenshot of NinjaRMM device detailsScreenshot of NinjaRMM network monitoring - NetFlowScreenshot of NinjaRMM virtual machine monitoring

PingPlotter Screenshots

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