TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NinjaOne

    Score9 out of 10
    N/ANinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A

    Oracle SGD

    Score6 out of 10
    N/AOracle Secure Global Desktop is a secure remote access solution for enterprises for use within and without the corporate firewall, also for virtualization.N/A
    Pricing
    NinjaOneOracle SGD
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NinjaOneOracle SGD
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.—
    More Pricing Information
    Community Pulse
    NinjaOneOracle SGD
    Considered Both Products
    NinjaOne
    No answer on this topic
    Oracle
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    38 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    36 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    38 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    33 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    35 Answers
    No answers on this topic
    Features
    NinjaOneOracle SGD
    Monitoring Tasks
    Comparison of Monitoring Tasks features of NinjaOne and Oracle Secure Global Desktop
    Feature
    NinjaOne
    8.9
    41 Ratings
    18% above category average
    Oracle Secure Global Desktop
    -
    Ratings
    Remote monitoring8.838 Ratings00 Ratings
    Network device monitoring7.536 Ratings00 Ratings
    Activity Monitoring8.424 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of NinjaOne and Oracle Secure Global Desktop
    Feature
    NinjaOne
    8.6
    40 Ratings
    14% above category average
    Oracle Secure Global Desktop
    -
    Ratings
    Patch Management8.939 Ratings00 Ratings
    Policy-based automation8.840 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of NinjaOne and Oracle Secure Global Desktop
    Feature
    NinjaOne
    -
    Ratings
    Oracle Secure Global Desktop
    7.4
    1 Ratings
    9% below category average
    Screen sharing00 Ratings9.01 Ratings
    File transfer00 Ratings9.01 Ratings
    Instant message00 Ratings1.01 Ratings
    Secure remote access with Smart Card authentication00 Ratings10.01 Ratings
    Access to sleeping/powered-off computers00 Ratings8.01 Ratings
    Over-the-Internet remote session00 Ratings10.01 Ratings
    Initiate remote control from mobile00 Ratings5.01 Ratings
    Remote management of servers & workstations00 Ratings10.01 Ratings
    Remote Active Directory® management00 Ratings7.01 Ratings
    Centralized management dashboard00 Ratings8.01 Ratings
    Session record00 Ratings8.01 Ratings
    Annotations00 Ratings6.01 Ratings
    Monitoring and Alerts00 Ratings3.01 Ratings
    Multi-platform remote control00 Ratings9.01 Ratings
    Best Alternatives
    NinjaOneOracle SGD
    Small Businesses
    Panda Systems Management
    Score9.8 out of 10
    N-able Take Control
    Score8.6 out of 10
    Medium-sized Companies
    N-able N-sight RMM
    Score8.7 out of 10
    Remote Desktop Manager
    Score9 out of 10
    Enterprises
    No answers on this topic
    BeyondTrust Privileged Remote Access
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NinjaOneOracle SGD
    Likelihood to Recommend
    9.4
    (47 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    9.9
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    NinjaOneOracle SGD
    Likelihood to Recommend
    NinjaOne
    I think it is appropriate to use NinjaOne for Medium sized businesses. We feel like it can handle our environment of 300 machines. The ticketing system integrating with devices and monitoring is a plus for us since we don't need another third party integration to connect the two. NinjaOne patching could use improvement but they have built up a lot of other pieces of their infrastructure.
    Incentivized
    Read full review
    Oracle
    I believe Oracle Secure Global Desktop is better used on a larger device such as a desktop or laptop, as the Android platform is a bit confusing when initially introduced to fellow employees who were familiar with the other layout.
    Incentivized
    Read full review
    Pros
    NinjaOne
    • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
    • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
    • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
    • Support: NinjaOne support is always very prompt and helpful.
    • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
    • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
    Incentivized
    Read full review
    Oracle
    • Very secure.
    • Simple layout that is easily understood by different levels of experience.
    • My company works with Linux and Windows - Oracle Secure Global Desktop easily operates on both platforms.
    Incentivized
    Read full review
    Cons
    NinjaOne
    • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
    • I would like it if NinjaOne also provided an MDM solution.
    • It would be nice is NinjaOne could integrate a PAM solution as well.
    Incentivized
    Read full review
    Oracle
    • Is not supported on Apple devices.
    • Support on Android - the functionality feels flimsy and the layout isn't as user friendly as I thought it would be in comparison to when it is used on a desktop platform.
    • Initially, when first using the product a year or so ago, I received a lot of complaints of random error messages. Though that problem seems to have been solved in the interim.
    Incentivized
    Read full review
    Likelihood to Renew
    NinjaOne
    We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Usability
    NinjaOne
    Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Reliability and Availability
    NinjaOne
    Availability is very good
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Performance
    NinjaOne
    The software loads quickly for the most part
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Support Rating
    NinjaOne
    Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    In-Person Training
    NinjaOne
    Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Online Training
    NinjaOne
    It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Implementation Rating
    NinjaOne
    Use of Organizations and locations
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Alternatives Considered
    NinjaOne
    NinjaOne's user friendly interface was immediately appealing to a team that that needs to be able to pickup a tool and know how to run with it at first exposure. From the moment we started using it, we would often be able to navigate the platform with a common sense approach and be able to navigate to exactly what we were looking for without requiring documentation or guidance. Customer representatives that we have worked with have all been outstanding, and have not been pushy like some other vendors teams tend to be when you are initially debating between multiple offers.
    Incentivized
    Read full review
    Oracle
    Tarantella gave us a lot of issues, but with Oracle Secure Global Desktop [we got] the huge portfolio of Oracle applications from almost any browser, without the headache of application dependencies, plugins, java etc. My fellow employees like the way Oracle Secure Global Desktop gives us the "feel" of many little desktops but with one machine.
    Incentivized
    Read full review
    Scalability
    NinjaOne
    Overall the software is very reliable
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Return on Investment
    NinjaOne
    • Windows patching as we cannot get employees to do it themselve so that alone is making an impact
    • having data about our pcs all the time which we did not have before
    • remote access to pcs in a variety of ways vs hoping remote desktop would work
    Incentivized
    Read full review
    Oracle
    • Efficiency is definitely a good description. The easy to use platform allows fellow employees to move through their online apps with ease.
    • Applying new online apps is a lot easier, as we do not have to rely on a central server to pull information.
    • As our client is national, it's good to have quick, reliable cloud access to all sensitive materials without worrying about security issues.
    Incentivized
    Read full review
    ScreenShots

    NinjaOne Screenshots

    Screenshot of the NinjaRMM dashboardScreenshot of the NinjaRMM mobile appScreenshot of NinjaRMM automationScreenshot of NinjaRMM device detailsScreenshot of NinjaRMM network monitoring - NetFlowScreenshot of NinjaRMM virtual machine monitoring