Nimble vs. servis

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Nimble
Score 9.8 out of 10
N/A
Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.
$19
Per User Per Month
servis
Score 10.0 out of 10
N/A
servis.ai empowers businesses to transform customer-facing operations through streamlined automation and AI-enhanced insights. The platform centralizes complex workflows, allowing teams to deliver betterservice while boosting productivity and clarity across every interaction.
$90
per month per user
Pricing
Nimbleservis
Editions & Modules
Business
$19.00
Per User Per Month
Professional
$90
per month per user
Enterprise
$180
per month per user
Offerings
Pricing Offerings
Nimbleservis
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details20% discount for annual pricing.
More Pricing Information
Community Pulse
Nimbleservis
Features
Nimbleservis
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Nimble
8.5
Ratings
10% above category average
servis
10.0
Ratings
26% above category average
Customer data management / contact management9.50 Ratings10.00 Ratings
Workflow management8.40 Ratings10.00 Ratings
Territory management8.70 Ratings10.00 Ratings
Opportunity management8.10 Ratings10.00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.40 Ratings10.00 Ratings
Contract management8.50 Ratings10.00 Ratings
Quote & order management6.60 Ratings10.00 Ratings
Interaction tracking9.20 Ratings10.00 Ratings
Channel / partner relationship management8.10 Ratings10.00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Nimble
8.1
Ratings
7% above category average
servis
10.0
Ratings
28% above category average
Case management7.90 Ratings10.00 Ratings
Call center management8.20 Ratings10.00 Ratings
Help desk management8.30 Ratings10.00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Nimble
8.7
Ratings
14% above category average
servis
10.0
Ratings
28% above category average
Lead management8.40 Ratings10.00 Ratings
Email marketing9.00 Ratings10.00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Nimble
8.2
Ratings
8% above category average
servis
10.0
Ratings
27% above category average
Task management8.50 Ratings10.00 Ratings
Billing and invoicing management8.40 Ratings10.00 Ratings
Reporting7.70 Ratings10.00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Nimble
8.9
Ratings
16% above category average
servis
10.0
Ratings
28% above category average
Forecasting8.90 Ratings10.00 Ratings
Pipeline visualization8.80 Ratings10.00 Ratings
Customizable reports9.00 Ratings10.00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Nimble
8.6
Ratings
14% above category average
servis
10.0
Ratings
29% above category average
Custom fields9.00 Ratings10.00 Ratings
Custom objects8.30 Ratings10.00 Ratings
Scripting environment8.50 Ratings10.00 Ratings
API for custom integration8.80 Ratings10.00 Ratings
Security
Comparison of Security features of Product A and Product B
Nimble
9.3
Ratings
11% above category average
servis
10.0
Ratings
18% above category average
Single sign-on capability9.40 Ratings10.00 Ratings
Role-based user permissions9.30 Ratings10.00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Nimble
8.4
Ratings
13% above category average
servis
10.0
Ratings
31% above category average
Social data8.40 Ratings10.00 Ratings
Social engagement8.40 Ratings10.00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Nimble
8.8
Ratings
18% above category average
servis
10.0
Ratings
31% above category average
Marketing automation8.70 Ratings10.00 Ratings
Compensation management8.90 Ratings10.00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Nimble
8.3
Ratings
12% above category average
servis
6.0
Ratings
20% below category average
Mobile access8.30 Ratings6.00 Ratings
Best Alternatives
Nimbleservis
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Nimbleservis
Likelihood to Recommend
8.5
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
8.3
(0 ratings)
-
(0 ratings)
Usability
8.5
(0 ratings)
10.0
(0 ratings)
Support Rating
9.8
(0 ratings)
-
(0 ratings)
User Testimonials
Nimbleservis
Likelihood to Recommend
[Nimble] has been the best platform for us to manage contacts and information from the
contacts. Great dashboard, fast UI, and complete package with all features
helping us a lot. I would definitely recommend this software to other
businesses to have this in their ecosystem to be more productive.
Read full review
FreeAgent CRM allows a sales professional to be on top of their pipeline, sales funnel, activity, and projections! It's easy to use, easy to understand, and easy to navigate. It's very customizeable to your organization liking and organizations needs.
Read full review
Pros
  • Nimble is the CRM solution used to strengthen business relationships with our frequent and potential customers.
  • We like that it allows us to follow up with our customers.
  • Its integration with email tools, social networks, and other programs allows me to keep in touch with customers and prospects.
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  • Pipeline View
  • Task Management
  • Sales Funnel Evaluation
  • Sales Projection
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Cons
  • I dont like the functionality aspect of how one of the controllers is always on standby, they dont load balance, meaning you can be on the same controller for the life of the appliance
  • The 4.x firmware was pretty buggy and it gave off a lot of temp alarms
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  • Emailing compatibility from the platform
  • Calling compatibility from the platform
  • A more automated Task logging process
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Likelihood to Renew
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
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No answers on this topic
Usability
The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
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It's easy to use, very customizable, and very effective!
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Support Rating
Nimble customer service is enjoyable. With great patience, they work tirelessly to help their customers. It was highly beneficial to employees to have access to remote support sessions. We decided to get in touch with them to learn more about any previously mentioned features. Because of this, Nimble has a strong foundation. I think it's a fantastic option.
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No answers on this topic
Alternatives Considered
I cannot regard Salesforce as a perfect tool for CRM. I found Salesforce lacks many important features that we were looking for. Moreover, [the] email marketing feature of Salesforce wasn’t working well and I didn’t like that feature. But on the other side, the email marketing feature of Nimble works excellently and Nimble is a complete package for CRM.
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I have not used previous CRMS.
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Return on Investment
  • As the investment made with nimble is only 15 dollars per month, it is easy to return it and double profits in a short time, but this is totally relative to the number of people that are working on the platform account.
  • Based on the above, it is easy to deduce that nimble is a little better suited to small businesses that require a smaller number of sellers, since it does not ensure that all sellers can cover their quota.
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  • FreeAgent CRM has allowed me to be on top of my pipeline, which has led to countless closed deals.
  • FreeAgent CRM has given me the understanding of my true activity, allowing for me to make adjustments to my sales processes, leading to more sales.
  • FreeAgent CRM has allowed me to be on top of the larger enterprises and has led to closed deals with larger accounts.
Read full review
ScreenShots