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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Nimble

    Score9.8 out of 10
    N/ANimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

    $15

    per month

    Sage CRM

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Sage CRM is an SMB-oriented CRM platform offered in both SaaS and on-premise editions. Unlike the Sage SalesLogix product, the SaaS version is a true multi-tenant offering. The platform offers excellent integration with Sage ERP and accounting products. It is also a good global solution and is available in many languages and is used by over 12,000 customers worldwide, with many customers in Europe.

    $33

    per month

    Pricing
    NimbleSage CRM
    Editions & Modules
    Business
    $19.00
    Per User Per Month
    Sage CRM (cloud)
    $45
    Per User per Month
    Sage CRM (on premise)
    $0
    Lifetime License per Seat
    Offerings
    Pricing Offerings
    NimbleSage CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsTiered pricing is available for multiple users.
    More Pricing Information
    Features
    NimbleSage CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Nimble and Sage CRM
    Feature
    Nimble
    8.5
    30 Ratings
    10% above category average
    Sage CRM
    8.8
    17 Ratings
    13% above category average
    Customer data management / contact management9.529 Ratings9.017 Ratings
    Workflow management8.428 Ratings8.616 Ratings
    Territory management8.724 Ratings8.517 Ratings
    Opportunity management8.128 Ratings8.917 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.429 Ratings9.016 Ratings
    Contract management8.523 Ratings8.614 Ratings
    Quote & order management6.621 Ratings9.016 Ratings
    Interaction tracking9.227 Ratings9.216 Ratings
    Channel / partner relationship management8.126 Ratings8.716 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Nimble and Sage CRM
    Feature
    Nimble
    8.1
    22 Ratings
    7% above category average
    Sage CRM
    8.1
    16 Ratings
    7% above category average
    Case management7.922 Ratings8.016 Ratings
    Call center management8.220 Ratings8.215 Ratings
    Help desk management8.321 Ratings8.214 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Nimble and Sage CRM
    Feature
    Nimble
    8.7
    27 Ratings
    14% above category average
    Sage CRM
    8.7
    16 Ratings
    14% above category average
    Lead management8.426 Ratings8.816 Ratings
    Email marketing9.026 Ratings8.715 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Nimble and Sage CRM
    Feature
    Nimble
    8.2
    29 Ratings
    8% above category average
    Sage CRM
    9.0
    17 Ratings
    17% above category average
    Task management8.529 Ratings9.016 Ratings
    Billing and invoicing management8.418 Ratings9.015 Ratings
    Reporting7.725 Ratings9.113 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Nimble and Sage CRM
    Feature
    Nimble
    8.9
    27 Ratings
    16% above category average
    Sage CRM
    8.6
    17 Ratings
    13% above category average
    Forecasting8.923 Ratings8.716 Ratings
    Pipeline visualization8.827 Ratings8.416 Ratings
    Customizable reports9.023 Ratings8.717 Ratings
    Customization
    Comparison of Customization features of Nimble and Sage CRM
    Feature
    Nimble
    8.6
    29 Ratings
    14% above category average
    Sage CRM
    8.6
    17 Ratings
    14% above category average
    Custom fields9.029 Ratings8.517 Ratings
    Custom objects8.322 Ratings8.516 Ratings
    Scripting environment8.518 Ratings9.016 Ratings
    API for custom integration8.820 Ratings8.314 Ratings
    Security
    Comparison of Security features of Nimble and Sage CRM
    Feature
    Nimble
    9.3
    26 Ratings
    11% above category average
    Sage CRM
    8.7
    17 Ratings
    5% above category average
    Single sign-on capability9.424 Ratings8.717 Ratings
    Role-based user permissions9.324 Ratings8.813 Ratings
    Social CRM
    Comparison of Social CRM features of Nimble and Sage CRM
    Feature
    Nimble
    8.4
    29 Ratings
    13% above category average
    Sage CRM
    9.4
    13 Ratings
    25% above category average
    Social data8.429 Ratings9.513 Ratings
    Social engagement8.429 Ratings9.313 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Nimble and Sage CRM
    Feature
    Nimble
    8.8
    25 Ratings
    18% above category average
    Sage CRM
    9.0
    14 Ratings
    20% above category average
    Marketing automation8.725 Ratings9.114 Ratings
    Compensation management8.919 Ratings8.912 Ratings
    Platform
    Comparison of Platform features of Nimble and Sage CRM
    Feature
    Nimble
    8.3
    27 Ratings
    12% above category average
    Sage CRM
    7.8
    16 Ratings
    6% above category average
    Mobile access8.327 Ratings7.816 Ratings
    Best Alternatives
    NimbleSage CRM
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NimbleSage CRM
    Likelihood to Recommend
    8.5
    (33 ratings)
    8.9
    (28 ratings)
    Likelihood to Renew
    8.3
    (2 ratings)
    5.1
    (11 ratings)
    Usability
    8.5
    (19 ratings)
    8.9
    (11 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    9.8
    (19 ratings)
    7.9
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    NimbleSage CRM
    Likelihood to Recommend
    Nimble
    This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
    Incentivized
    Read full review
    Sage
    as it is a very flexible software that can be adapted to any business model, other functions human resource management, manufacturing and supply chain planning, all these functions are housed in a highly technological interface. I liked this system because it made automating accounts payable so much easier.the control of the basic accounting of any type of company
    Read full review
    Pros
    Nimble
    • Importing contacts in the CRM is very much consist of easy steps.
    • It allows me to create, edit and view contacts records anywhere from the web.
    • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
    • it is playing an excellent role in managing our all relations.
    Incentivized
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    Sage
    • When in client profile, it is very intuitive, allowing you to easily transcribe notes in the clients profile.
    • Sage allows 3rd party plugins, so if you utilize a particular phone services or would like to import something as simple as google drive, its compatible.
    Incentivized
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    Cons
    Nimble
    • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
    • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
    Incentivized
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    Sage
    • Reliance on Apache Tomcat causes a lot of headaches. There are common issues trying to start up the server, resulting from Apache Tomcat misconfigurations, or Java. Some forum posts on Sage City address common issues, but digging into server logs seems to be an often occurrence.
    • Support is somewhat lacking, less user install base means error messages are sometimes hard to find quick answers for. Most of the knowledge found on the internet is in the Sage City forum.
    • Integration with Microsoft 365 causes you to have to turn off some security features. This will result in your 365 tenants running lower security standards than recommended, it may put you at risk for targeted attacks.
    Incentivized
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    Likelihood to Renew
    Nimble
    It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
    Read full review
    Sage
    There are really no other words to say, it is a very easy to use application that is more straightforward and has provided better results with the bulk of features that appeal to a very broad amount of users. There may be other CRM platforms out there that are more prevalent, but I have found them to be much more clunky and less intuitive than Sage CRM.
    Incentivized
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    Usability
    Nimble
    The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
    Incentivized
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    Sage
    Excellent integration with the most important social networks (LinkedIn, Facebook and Twitter) to get leads. The mobile app is quite useful for speeding up the tasks at hand and not relying on the computer or being in the office to get them done.
    Incentivized
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    Performance
    Nimble
    No answers on this topic
    Sage
    Sage works very quickly based on the network you are using it on. It is internet based so if your network is slow, it will perform slowly. Reports seem to run reasonably fast, if there is too much information it is trying to populate that could slow it down a little. When Sage CRM is integrated with a Sage ERP product it doesn't tend to slow down either system at all
    Read full review
    Support Rating
    Nimble
    It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
    Incentivized
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    Sage
    Support team is really slow and they need to work on this really. Sometimes it takes days to resolve a simple query and there is no way to get it expedited. Rest the product is is amazing but the team should look into the costumer support and get it working
    Incentivized
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    In-Person Training
    Nimble
    No answers on this topic
    Sage
    Most training would come after a upgrade. Otherwise we would self teach new employees. Training was with a Sage Software partner SWK technologies.
    Incentivized
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    Implementation Rating
    Nimble
    No answers on this topic
    Sage
    The implementation and upgrades were rather quick and straight forward. Attempting to link Sage CRM with Sage 100 ERP however was a nightmare and will be avoided by us in the future due to numerous issues.
    Incentivized
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    Alternatives Considered
    Nimble
    Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
    Incentivized
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    Sage
    Whilst SAGE CRM was selected around 10 years ago and we became a partner, the main contenders would have been at the time Sales Logix and MS CRM 4.0. However, we had extensive experience of the mid-market CRM's and decided on SAGE CRM since it had a clean, easy to understand interface and importantly offered both workflow automation and Self Service capability, all of which across both the Case and Sales and Marketing functionality was seamless and saved time. As it was pure browser based, access was from anywhere we wanted. In my view, SAGE CRM still stacks up well against all the other mid-market CRM systems and offers good value for money, but more importantly, it is an easy to operate and customisable solution which user like. Again, we can teach administration users very quickly to support and customise themselves since the admin. function are clear as well.
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    Return on Investment
    Nimble
    • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
    • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
    Incentivized
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    Sage
    • It is very affordable in pricing, compared to competitors
    • Lead management and convertion into prospects is also a very easy process
    • Lead capture from web pages should be available, and better ways to capture leads from tradeshows by uploading directly from scanned business cards
    Incentivized
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    ScreenShots