After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.
N/A
Nimble
Score 9.8 out of 10
N/A
Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.
$19
Per User Per Month
Pricing
Hearsay, now part of Yext
Nimble
Editions & Modules
No answers on this topic
Business
$19.00
Per User Per Month
Offerings
Pricing Offerings
Hearsay, now part of Yext
Nimble
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Hearsay, now part of Yext
Nimble
Features
Hearsay, now part of Yext
Nimble
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Hearsay, now part of Yext
-
Ratings
Nimble
8.5
Ratings
10% above category average
Customer data management / contact management
00 Ratings
9.50 Ratings
Workflow management
00 Ratings
8.40 Ratings
Territory management
00 Ratings
8.70 Ratings
Opportunity management
00 Ratings
8.10 Ratings
Integration with email client (e.g., Outlook or Gmail)
00 Ratings
9.40 Ratings
Contract management
00 Ratings
8.50 Ratings
Quote & order management
00 Ratings
6.60 Ratings
Interaction tracking
00 Ratings
9.20 Ratings
Channel / partner relationship management
00 Ratings
8.10 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Hearsay, now part of Yext
-
Ratings
Nimble
8.1
Ratings
7% above category average
Case management
00 Ratings
7.90 Ratings
Call center management
00 Ratings
8.20 Ratings
Help desk management
00 Ratings
8.30 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Hearsay, now part of Yext
-
Ratings
Nimble
8.7
Ratings
14% above category average
Lead management
00 Ratings
8.40 Ratings
Email marketing
00 Ratings
9.00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Hearsay, now part of Yext
-
Ratings
Nimble
8.2
Ratings
8% above category average
Task management
00 Ratings
8.50 Ratings
Billing and invoicing management
00 Ratings
8.40 Ratings
Reporting
00 Ratings
7.70 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Hearsay, now part of Yext
-
Ratings
Nimble
8.9
Ratings
16% above category average
Forecasting
00 Ratings
8.90 Ratings
Pipeline visualization
00 Ratings
8.80 Ratings
Customizable reports
00 Ratings
9.00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Hearsay, now part of Yext
-
Ratings
Nimble
8.6
Ratings
14% above category average
Custom fields
00 Ratings
9.00 Ratings
Custom objects
00 Ratings
8.30 Ratings
Scripting environment
00 Ratings
8.50 Ratings
API for custom integration
00 Ratings
8.80 Ratings
Security
Comparison of Security features of Product A and Product B
Hearsay, now part of Yext
-
Ratings
Nimble
9.3
Ratings
11% above category average
Single sign-on capability
00 Ratings
9.40 Ratings
Role-based user permissions
00 Ratings
9.30 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Hearsay, now part of Yext
-
Ratings
Nimble
8.4
Ratings
14% above category average
Social data
00 Ratings
8.40 Ratings
Social engagement
00 Ratings
8.40 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Hearsay, now part of Yext
-
Ratings
Nimble
8.8
Ratings
18% above category average
Marketing automation
00 Ratings
8.70 Ratings
Compensation management
00 Ratings
8.90 Ratings
Platform
Comparison of Platform features of Product A and Product B
Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
[Nimble] has been the best platform for us to manage contacts and information from the contacts. Great dashboard, fast UI, and complete package with all features helping us a lot. I would definitely recommend this software to other businesses to have this in their ecosystem to be more productive.
I dont like the functionality aspect of how one of the controllers is always on standby, they dont load balance, meaning you can be on the same controller for the life of the appliance
The 4.x firmware was pretty buggy and it gave off a lot of temp alarms
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
Nimble customer service is enjoyable. With great patience, they work tirelessly to help their customers. It was highly beneficial to employees to have access to remote support sessions. We decided to get in touch with them to learn more about any previously mentioned features. Because of this, Nimble has a strong foundation. I think it's a fantastic option.
Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
I cannot regard Salesforce as a perfect tool for CRM. I found Salesforce lacks many important features that we were looking for. Moreover, [the] email marketing feature of Salesforce wasn’t working well and I didn’t like that feature. But on the other side, the email marketing feature of Nimble works excellently and Nimble is a complete package for CRM.
As the investment made with nimble is only 15 dollars per month, it is easy to return it and double profits in a short time, but this is totally relative to the number of people that are working on the platform account.
Based on the above, it is easy to deduce that nimble is a little better suited to small businesses that require a smaller number of sellers, since it does not ensure that all sellers can cover their quota.