After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.
N/A
Nimble
Score 9.6 out of 10
N/A
Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.
$15
per month
Pricing
Hearsay, now part of Yext
Nimble
Editions & Modules
No answers on this topic
Business
$19.00
Per User Per Month
Offerings
Pricing Offerings
Hearsay, now part of Yext
Nimble
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Hearsay, now part of Yext
Nimble
Features
Hearsay, now part of Yext
Nimble
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Hearsay, now part of Yext
-
Ratings
Nimble
8.5
30 Ratings
10% above category average
Customer data management / contact management
00 Ratings
9.529 Ratings
Workflow management
00 Ratings
8.428 Ratings
Territory management
00 Ratings
8.724 Ratings
Opportunity management
00 Ratings
8.128 Ratings
Integration with email client (e.g., Outlook or Gmail)
00 Ratings
9.429 Ratings
Contract management
00 Ratings
8.523 Ratings
Quote & order management
00 Ratings
6.621 Ratings
Interaction tracking
00 Ratings
9.227 Ratings
Channel / partner relationship management
00 Ratings
8.126 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Hearsay, now part of Yext
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Ratings
Nimble
8.1
22 Ratings
7% above category average
Case management
00 Ratings
7.922 Ratings
Call center management
00 Ratings
8.220 Ratings
Help desk management
00 Ratings
8.321 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Hearsay, now part of Yext
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Ratings
Nimble
8.7
27 Ratings
14% above category average
Lead management
00 Ratings
8.426 Ratings
Email marketing
00 Ratings
9.026 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Hearsay, now part of Yext
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Ratings
Nimble
8.2
29 Ratings
8% above category average
Task management
00 Ratings
8.529 Ratings
Billing and invoicing management
00 Ratings
8.418 Ratings
Reporting
00 Ratings
7.725 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Hearsay, now part of Yext
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Ratings
Nimble
8.9
27 Ratings
16% above category average
Forecasting
00 Ratings
8.923 Ratings
Pipeline visualization
00 Ratings
8.827 Ratings
Customizable reports
00 Ratings
9.023 Ratings
Customization
Comparison of Customization features of Product A and Product B
Hearsay, now part of Yext
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Ratings
Nimble
8.6
29 Ratings
14% above category average
Custom fields
00 Ratings
9.029 Ratings
Custom objects
00 Ratings
8.322 Ratings
Scripting environment
00 Ratings
8.518 Ratings
API for custom integration
00 Ratings
8.820 Ratings
Security
Comparison of Security features of Product A and Product B
Hearsay, now part of Yext
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Ratings
Nimble
9.3
26 Ratings
11% above category average
Single sign-on capability
00 Ratings
9.424 Ratings
Role-based user permissions
00 Ratings
9.324 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Hearsay, now part of Yext
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Ratings
Nimble
8.4
29 Ratings
14% above category average
Social data
00 Ratings
8.429 Ratings
Social engagement
00 Ratings
8.429 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Hearsay, now part of Yext
-
Ratings
Nimble
8.8
25 Ratings
18% above category average
Marketing automation
00 Ratings
8.725 Ratings
Compensation management
00 Ratings
8.919 Ratings
Platform
Comparison of Platform features of Product A and Product B
Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.