Loadmaster is very powerful and flexible load balancer. Variety of options allows to create a complex network of rules and routes. During our website rollout Loadmaster allowed us to run multiple generations of the website simultaneously and seamlessly by doing the content switching on the fly. Powerful API allows easy integration into any development lifecycle.
I think that NGINX Plus could be used in place of a hardware load balancer and it would be light weight and easier to configure than a hardware based load balancer but in terms of usability a GUI for said load balancer would definitely help in setting up
Complexity. You really need. highly skilled IT team to manage this device. This is not a solution or appliance for SME's - medium or large enterprises only!
Bugs, during 2015-2016 we suffered from a. number of bugs that caused downtime that would not have occurred without the Kemp LM. This is especially annoying given that it was purchased to reduce downtime! During 2017 stability improved.
Costs. This is a high cost solution with high ongoing support fees. Not for those who are very cost conscious
Kemp makes it very easy to setup, configure and manage the LoadMaster without needing a lot of help from their engineers. The interface is very easy to understand and intuitive to use. We like how it is not complicated - I can easily have one of my techs login and they can figure out how to setup/configure virtual services for load balancing without needing a manual or tech support.
Support has been easy to deal with; I have only need[ed] to contact them a few times during setup. Once its been in place and operational, we have not need[ed] to mess with the system [which] is a huge advantage. I like system[s] that do not break and require constant attention in a production environment.
We had an issue after upgrading from RHEL 7 to 8, and there were some issues that the security team imposed upon the platform with a scanning tool. We also had a VXLAN environment that was not properly sending a gratuitous arp to the network. NGINX support was instrumental to speedily resolving our issue.
The Kemp LoadMaster outshined both of our other evaluated products, mainly in speed of setup, features available, and overall cost of ownership. In the case of the Azure LB it wasn't going to work well for our on Premise servers. The Barracuda was unreliable and difficult to bring online with our needed applications. With the ability to import pre-configured templates into the Kemp load balancer, we were able to have it running within the first day of ownership.
We used Kemp LoadMaster for many projects. For a lot of customers, load balancers were too expensive or too complicated before we introduced Kemp products.
It's not a overly complicated product, so we were able to train many engineers on it and have them get a certification.
We are planning by using NGINX it can greatly reduce our OPEX by 50% "just our own running APIGW" the cascading effects in the long run will be much more.