Nexway vs. Paddle

The features and scalability of this solution impressed me and the customer-focused approach was a pleasant surprise. They paid attention to my specific needs and developed features that addressed them, allowing me to expand my business worldwide

I wouldn't recommend them to anybody because their support is getting worse and worse and their business processes require you to contact support whether you want to or not. You will be forced to contact support and then wait for days to get any meaningful response that's not a copy/pasted sentence from FAQ.

• Easy to use and integrate with my existing payment infrastructure.
• Offers real-time fraud protection and a secure online payment environment.
• Comprehensive reporting tools to track and manage transactions.
• Highly customizable options to meet the needs of my business.
• Ability to scale my business worldwide.

• Taking care of the relation with government entities and compliance in each country.
• They take care of the VAT for us.
• It gives the tools to scale to other countries being able to charge your users in different parts of the world.

Incentivized

• The cost of the solution can be high for some businesses.
• There are some limitations when it comes to certain payment methods.
• The customer service response time can be slow sometimes.

• Analytics could support more flexible analysis of reported data and better custom events.
• More customization of the drop in purchase UI on the web without the need for a full custom site integration.
• Sometimes communication from their front line support staff has gone to the wrong address.

Incentivized

Nexway teams always ready to face challenges have been listening to our business needs with tailored solutions. This distinctive approach on the market will ensure that you get a solution that supports your company's ambitions and is up to your business expectations.

Paddle has better customer experience than other offerings in its class. Provides a low overhead and quick setup solution when compared to direct Stripe integration. It is competitive on rates with other offerings and when features like frontline support, abandoned cart recovery, and user suggestions are factored into their offering, their rates are more than competitive.

Incentivized

• Ability to scale my business worldwide.

• Paddle takes only 5% of sales, in comparison to 30% as Apple does.
• We added browser extension in-app purchases thanks to Paddle, which now generate our revenue.

Incentivized