TrustRadius

Nextiva Customer Experience

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Nextiva Customer Experience
Score 9.7 out of 10
N/A
Nextiva centralizes customer information by giving key teams access to customer interactions, history, and call transcriptions with their customer experience plugin. By uploading contacts from systems like Google Contacts or Microsoft Outlook, Nextiva brings talk, text, chat, and video together in a single place and enables users to send automatic surveys after any interaction with customers. Responses are displayed directly in the continuous conversation. The plugin also displays real-time…N/A
Pricing
Nextiva Customer Experience
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Nextiva Customer Experience
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
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User Ratings
Nextiva Customer Experience
Likelihood to Recommend
10.0
(0 ratings)
User Testimonials
Nextiva Customer Experience
Likelihood to Recommend
Wish I could remember details, perhaps I would if this survey came sooner to the date we implemented the system. Just know it was easier than the last system we used
Verified User
Anonymous
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Alternatives Considered
They were both equally easy to work with, I just had to call the past company too many times because their system was complicated. We don't have that issue with Nextiva.
Verified User
Anonymous
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