Nextcloud vs. SpiderOak One Backup

While searching for tools to satisfy a quickly scaling online startup, we found Nextcloud is well suited for today's remote collaborative team. Nextcloud has just the right toolset for a collaborative workspace including video, chat, many file formats accepted, and intuitive user interface. Comparatively other popular tools like Trello were distracting with more features than functionality. Working with Nextcloud is much like having a workspace with all your content and tools available anywhere on any device, without the ads, distractions, and irrelevant functionality. We will continue to utilize Nextcloud as a remote workspace for evolving and scaling teams.

Incentivized

SpiderOak is well suited for local backups of the computer the client resides on. It is well suited for local area storage backups. It is less suited for remote backups, over a VPN or wide area where the data is continually changing. For data that continually changes, like in our document management system, the client needs to be on the same network as the data.

Incentivized

• File sharing (internal, public or federated).
• One software, many activities (files, address book, calendar, chat, edit, email) ...
• Groupware, sharing between users or groups is really easy and finely controlled.
• Integrations and many apps.

• Versions Files meaning it makes multiple copies of the same files as it is updated
• Zero Knowledge meaning our storage is complete secure and private

Incentivized

• Slow in comparison to other solutions
• May be complex for the start since there are lots of apps and features
• May be not focusing on core topics

Incentivized

• The Software Client sometimes fails and the only resolution is to uninstall/reinstall
• Support meanig there is no number to call, you do everything over email

Incentivized

I never needed support as everything always worked fine. The documentation on Nextcloud website is extensive and clear. The community is very active on the forum and should support you if you don't already find what you are looking for.

While I gave them a 7, it is in regards to the access to support. This is a business application and not being able to call them can sometimes be a problem especially when you need immediate support. They still tend to manage their support on a consumer line model and not a business grade model. With that said, I will say they are very knowledgeable of the product and how to resolve most any issue when I contact them.

Incentivized

PIM and file sharing are the same as you get in Google's Drive/Calendar. With extensions, you can also implement web meetings (e.g., by using Jitsi), but this comes with more administrative effort. In the end, this comes down to how big of a user/customer base you are supporting. For small enterprises, Nextcloud stacks up very well against its big competitors. At a large scale, you will have increased maintenance and resource costs which you need to check against licensing fees for the cloud providers.

In regards to overall performance SpiderOak is not as customizable as Unitrends, but based on the annual cost for SpiderOak and how we use the product, for a "Backup" to our primary backup solution, it is a welcomed option to our backup strategy when you consider the versioning, zero knowledge, share features and unlimited data.

Incentivized

• It allowed us access to our files from any device over the internet.
• It helped manage and organize our file sharing with third parties.
• It provided a secure wrapper for accessing files.

• ROI is positive when you consider unlimited data for the annual cost.
• Versioning when you consider backing up documents that continually change and need to restore a previous version.

Incentivized