New Relic vs. Zipkin
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
New Relic | Score7.9 out of 10 | N/A | New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring. | $0 No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks |
Zipkin | N/A | N/A | Zipkin is a distributed tracing system. It helps gather timing data needed to troubleshoot latency problems in service architectures. Features include both the collection and lookup of this data. | N/A |
| New Relic | Zipkin | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| New Relic | Zipkin | |
|---|---|---|
| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
92% Would buy again 61 Answers | No answers on this topic | |
| Delivers good value for the price | ||
95% Delivers good value for the price 54 Answers | No answers on this topic | |
| Happy with the feature set | ||
97% Happy with the feature set 64 Answers | No answers on this topic | |
| Lived up to sales and marketing promises | ||
96% Lived up to sales and marketing promises 47 Answers | No answers on this topic | |
| Implementation went as expected | ||
97% Implementation went as expected 58 Answers | No answers on this topic | |
| New Relic | Zipkin | |
|---|---|---|
| Likelihood to Recommend | 6.6 | - |
| Likelihood to Renew | 9.0 | - |
| Usability | 8.9 | - |
| Availability | 9.1 | - |
| Performance | 8.2 | - |
| Support Rating | 7.5 | - |
| Implementation Rating | 8.0 | - |
| Configurability | 9.1 | - |
| Ease of integration | 9.1 | - |
| Product Scalability | 9.1 | - |
| Vendor post-sale | 9.1 | - |
| Vendor pre-sale | 7.3 | - |
| New Relic | Zipkin | |
|---|---|---|
| Likelihood to Recommend |
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| Pros |
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| Cons |
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| Likelihood to Renew |
| No answers on this topic |
| Usability |
| No answers on this topic |
| Reliability and Availability |
| No answers on this topic |
| Performance |
| No answers on this topic |
| Support Rating |
| No answers on this topic |
| Implementation Rating |
| No answers on this topic |
| Alternatives Considered |
| No answers on this topic |
| Scalability |
| No answers on this topic |
| Return on Investment |
| No answers on this topic |
| ScreenShots |




