New Relic vs. Virtana Platform

It is perfect for observing our energy platforms during high-load situations, such as grid demand spikes, or our real-time ingest of sensor data, allowing us to respond in real time to anomalies. And it’s a good way to monitor API performance in client dashboards, too. But it’s not as conducive for low-budget/low-code work or deep customization that doesn’t get ample development support given its complexity and expense.

Incentivized

Zenoss is one of the most economical low cost monitoring/AIOPS tools available in the market. This goes excellent when complete infra is monitoring by itself however if its receiving the events from other monitoring tool then the Event management uses cases will be limited.

Incentivized

• Capturing Front end Metrics specially web vitals and setting up alerts for violations really helps.
• NRQL is great tool to fetch the data you need. With queries you can pull the data and put the data by table or by chart. You can even trend graphs and create dashboards.
• Synthetic Monitoring is very helpful for proactive monitoring. You can use it for user journeys by using scripted browser monitor type or just check availability using PING type.
• ASk AI is great addition that can fetch details you need with natuaral language

Incentivized

• The flexibility to monitor almost anything.
• The graphical interface available for servers and database planning helps to make it easier.
• Easy to integrate other solutions under zenoss.

Incentivized

• Support for SQL like query with more functional features of analysis while viewing distributed tracing.
• support for very low level specific integration from APIs to classes to functions to piece of code
• More detailed documentation, as we faced issues while integrating for the first time.

Incentivized

• Support for streaming data is on the roadmap must currently be addressed via a third-party app.
• For some customers, a hybrid on-prem/cloud model may be a better fit than a pure cloud model. The onsite collectors offer some, but not all, of this functionality.
• Tighter integration with third-party (AppDynamics, etc) and/or built-in app performance tools.

I have not yet found any similar product that offers me this range of features to help us keep our online service fast and reliable. Besides this, New Relic is constantly evolving by adding new plugins to emerging technologies and platforms. Server performance measuring features are a key point as our user database grows.

New Relic helps in observability setup for the critical environments and getting known about the issues and troubleshoot the applications and services. Alerts helps in knowing the abnormal state of the system and services, Dashboards are used for visualizing the key metrics and muting the unwanted notifications and dropping the extra data from the source.

Incentivized

Never observed an outage

Incentivized

Always responsive. Never observed slow page loads

Incentivized

The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed

Incentivized

Anytime we've had issues they have been very responsive and professional.

Incentivized

The documentation was clear and concise; the only issue we ran into was custom application naming. Due to HTTPD mod_fcgid and the need for the application name to be set in php.ini (not in .htaccess or the virtual host directive) ... we had issues setting this up.

Its covers all the observability aspects as well as giving us more competitive pricing models compared to other providers that's why I like to use New Relic in place of other tools. And also it introduces new Agentic AI features as well as it adopts AI in its RCA. As an observability tool it should reduce the RCA of any problem and New Relic is continuously focusing on that that's why I am preferring New Relic in place of other tools.

Incentivized

We selected Zenoss because we had been using it for years before these other solutions were considered nearly robust enough to potentially be a viable alternative to Zenoss. Our familiarity with the interface and the tool set made it an easy choice for us to continue to upgrade and use the product.

Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless

Incentivized

• We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
• We were able to identify our slowest database queries and optimize them for quicker response times.

Incentivized

• We were able to save double-digit percentages on our monthly bill due to cutting back on hardware that was not needed.
• We save time by not having to run across various dashboards and instead have a central place to monitor our infrastructure.

Incentivized