New Relic vs. VictoriaMetrics Community

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
New Relic
Score 7.8 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
VictoriaMetrics Community
Score 8.5 out of 10
Enterprise companies (1,001+ employees)
VictoriaMetrics is a high-performance monitoring solution and time series databaseN/A
Pricing
New RelicVictoriaMetrics Community
Editions & Modules
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
New RelicVictoriaMetrics Community
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsEnterprise support prices are negotiated individually with every customer. The price depends on many factors such as: * Costs for the existing monitoring solution * The amounts of collected data and the workload specifics (unique time series, churn rate, ingestion rate, query types, query rate, etc.) * The amounts of compute resources needed for the monitoring solution * Additional enterprise features * SLA tier Contact us at info@victoriametrics.com for more details on the pricing.
More Pricing Information
Community Pulse
New RelicVictoriaMetrics Community
User Ratings
New RelicVictoriaMetrics Community
Likelihood to Recommend
6.6
(0 ratings)
8.5
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
-
(0 ratings)
Usability
8.8
(0 ratings)
-
(0 ratings)
Availability
9.1
(0 ratings)
-
(0 ratings)
Performance
8.2
(0 ratings)
-
(0 ratings)
Support Rating
7.6
(0 ratings)
-
(0 ratings)
Implementation Rating
8.0
(0 ratings)
-
(0 ratings)
Configurability
9.1
(0 ratings)
-
(0 ratings)
Ease of integration
9.1
(0 ratings)
-
(0 ratings)
Product Scalability
9.1
(0 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(0 ratings)
-
(0 ratings)
Vendor pre-sale
7.3
(0 ratings)
-
(0 ratings)
User Testimonials
New RelicVictoriaMetrics Community
Likelihood to Recommend
It is perfect for observing our energy platforms during high-load situations, such as grid demand spikes, or our real-time ingest of sensor data, allowing us to respond in real time to anomalies. And it’s a good way to monitor API performance in client dashboards, too. But it’s not as conducive for low-budget/low-code work or deep customization that doesn’t get ample development support given its complexity and expense.
Read full review
1. It is well suited when you need to monitor large scale of metrics as compared to Prometheus it is faster,more reliable and can provide you metric for more retention period. 2. Uses less resource to run application , can easily be containerised 3. It supports both push and pull models and can be intergated with multiple alerting systems
Read full review
Pros
  • Capturing Front end Metrics specially web vitals and setting up alerts for violations really helps.
  • NRQL is great tool to fetch the data you need. With queries you can pull the data and put the data by table or by chart. You can even trend graphs and create dashboards.
  • Synthetic Monitoring is very helpful for proactive monitoring. You can use it for user journeys by using scripted browser monitor type or just check availability using PING type.
  • ASk AI is great addition that can fetch details you need with natuaral language
Read full review
  • Easy to configure and manage
  • Ready to be configured at cloud and microservices
  • Easy to scale vertically and horizontally
Read full review
Cons
  • Support for SQL like query with more functional features of analysis while viewing distributed tracing.
  • support for very low level specific integration from APIs to classes to functions to piece of code
  • More detailed documentation, as we faced issues while integrating for the first time.
Read full review
  • Community and Eco system -> Although it supports the ecosystem of Prometheus, it is still troublesome for someone who's not using Prometheus
  • Configuration is not so easy, especially if you are a beginner, you will struggle a bit. Even the documentation is not so welcoming for beginners
  • Built-in Visualisation is bare minimal, leading almost everyone to use some other extension/tool
Read full review
Likelihood to Renew
I have not yet found any similar product that offers me this range of features to help us keep our online service fast and reliable. Besides this, New Relic is constantly evolving by adding new plugins to emerging technologies and platforms. Server performance measuring features are a key point as our user database grows.
Read full review
No answers on this topic
Usability
New Relic helps in observability setup for the critical environments and getting known about the issues and troubleshoot the applications and services. Alerts helps in knowing the abnormal state of the system and services, Dashboards are used for visualizing the key metrics and muting the unwanted notifications and dropping the extra data from the source.
Read full review
No answers on this topic
Reliability and Availability
Never observed an outage
Read full review
No answers on this topic
Performance
Always responsive. Never observed slow page loads
Read full review
No answers on this topic
Support Rating
The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
Read full review
No answers on this topic
Implementation Rating
The documentation was clear and concise; the only issue we ran into was custom application naming. Due to HTTPD mod_fcgid and the need for the application name to be set in php.ini (not in .htaccess or the virtual host directive) ... we had issues setting this up.
Read full review
No answers on this topic
Alternatives Considered
Its covers all the observability aspects as well as giving us more competitive pricing models compared to other providers that's why I like to use New Relic in place of other tools. And also it introduces new Agentic AI features as well as it adopts AI in its RCA. As an observability tool it should reduce the RCA of any problem and New Relic is continuously focusing on that that's why I am preferring New Relic in place of other tools.
Read full review
Victoria metrics is cheaper and more efficient than Prometheus, in terms of data ingestions, hardware resources, and Storage mechanism, also supports Prometheus extensions, and query language by default. Although Prometheus has a larger community and support, because of the interoperability of Victoria metrics the difference wouldn't concern us much. At the same time, it made our migration simpler
Read full review
Scalability
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
Read full review
No answers on this topic
Return on Investment
  • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
  • We were able to identify our slowest database queries and optimize them for quicker response times.
Read full review
  • Lowered our infra costs in comparison with our older tools
  • Need minimal effort for migration since it already supports Prometheus ecosystem
  • Saved on Storage costs
Read full review
ScreenShots