New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
SolarWinds Kiwi Syslog Server
Score 7.5 out of 10
N/A
Solarwinds® Kiwi Syslog® Server is a syslog management tool for network and systems engineers. It receives syslog messages and SNMP traps from network devices (routers, switches, firewalls, etc.), and Linux®/Unix® hosts. Users can filter and view these messages based on time, hostname, severity, etc., and set up custom alerts. Kiwi Syslog Server has built-in actions to react appropriately to syslog messages. There are also log archival and clean-up features to help comply with security policies.
$319
Per Instance
Pricing
New Relic
SolarWinds Kiwi Syslog Server
Editions & Modules
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
It is perfect for observing our energy platforms during high-load situations, such as grid demand spikes, or our real-time ingest of sensor data, allowing us to respond in real time to anomalies. And it’s a good way to monitor API performance in client dashboards, too. But it’s not as conducive for low-budget/low-code work or deep customization that doesn’t get ample development support given its complexity and expense.
The SolarWinds Kiwi Syslog Server does what it's supposed to do. It's a bare-bones Syslog Server. If your company is just trying to fulfill security requirements or doesn't need all the advanced features of a product such as Splunk, then Kiwi will work well and not break the bank. Using the tool is very straightforward as there aren't a lot of options outside of just viewing logs.
Capturing Front end Metrics specially web vitals and setting up alerts for violations really helps.
NRQL is great tool to fetch the data you need. With queries you can pull the data and put the data by table or by chart. You can even trend graphs and create dashboards.
Synthetic Monitoring is very helpful for proactive monitoring. You can use it for user journeys by using scripted browser monitor type or just check availability using PING type.
ASk AI is great addition that can fetch details you need with natuaral language
Collection of SNMP traps a reliable and stable collection server for these is crucial to troubleshooting and time to ROS. Kiwi excels at this.
Easy to install set up and train users on.
The free version is a good free tool and handy to use for personal labs and other smalle use cases.
SNMP traps to user readable format is great, sometimes syslog and smnp messages can be hard to interpret and read with out a knowledge of how to do this.
I have not yet found any similar product that offers me this range of features to help us keep our online service fast and reliable. Besides this, New Relic is constantly evolving by adding new plugins to emerging technologies and platforms. Server performance measuring features are a key point as our user database grows.
New Relic helps in observability setup for the critical environments and getting known about the issues and troubleshoot the applications and services. Alerts helps in knowing the abnormal state of the system and services, Dashboards are used for visualizing the key metrics and muting the unwanted notifications and dropping the extra data from the source.
Kiwi Syslog has the best usability of any syslog server. While not being able to offer the most features, the ones it does have are intuitive and easy to work with. Everything that it has is where you think it should be. If you can't find it in the menus, it doesn't exist.
The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
Because the solution is so simple to use and implement, support wasn't very necessary. The one time I did call them to better understand where logs were stored, they were very helpful and friendly. Kiwi has been around for some time and not a lot has changed over the years, so support for it is pretty straightforward and quick.
The documentation was clear and concise; the only issue we ran into was custom application naming. Due to HTTPD mod_fcgid and the need for the application name to be set in php.ini (not in .htaccess or the virtual host directive) ... we had issues setting this up.
Its covers all the observability aspects as well as giving us more competitive pricing models compared to other providers that's why I like to use New Relic in place of other tools. And also it introduces new Agentic AI features as well as it adopts AI in its RCA. As an observability tool it should reduce the RCA of any problem and New Relic is continuously focusing on that that's why I am preferring New Relic in place of other tools.
Syslog-ng don't have customer support or technical support .But its a free software and no clarity on limitations ingestion bandwidth. No gui feature and everything should be done from backend. Gui can easily help to start and stop service ,easy to configure. Unlimited technical and customer support . Even when server got shutdown will get on-call or immediate support that will helps a lot to resolve errors
