| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Dynatrace | Score8 out of 10 | N/A | Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution. | $0 per synthetic request |
 New Relic | Score7.9 out of 10 | N/A | New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring. | $0 No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks |
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| Dynatrace | New Relic | |
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| Considered Both Products | Chose Dynatrace Dynatrace was the easiest to use. AppDynamics was a close second. The Dynatrace AI agent was extremely impressive. Others are working on it but don't seem to be there yet. The Dynatrace roadmap and vision (coupled with execution to this point) matched where we were going the … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dynatrace Before, when using APM in New Relic and SolarWinds for infrastructure, it was always difficult to pinpoint where issues came from. Now, the conversation starts out with people from those 2 groups talking on the same page with the same data, thanks to Dynatrace. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dynatrace POC between New Relic & Dynatrace was done and the teams selected Dynatrace as the preferred APM platform. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dynatrace AppDynamics is harder to implement because you have to set up the thresholds and various parameters to get the right data. Dynatrace, the agent does it all for you. New Relic didn't integrate very well with the applications we were using. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dynatrace New Relic is cheaper but with limited functions. AppDynamics is the same price, but Dynatrace's future plans fits my company's. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dynatrace Dynatrace is significantly better for multiple reasons: Ease of install, SaaS and Managed options availability, and level of application code level details. AppDynamics did not have a single agent and it is more cumbersome to use. New Relic only supports SaaS deployments. We … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dynatrace Ease of deployment. Ease of use. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dynatrace Dynatrace is easy to on-board. Easy and quick to find any performance issues. Back-tracking of dependency calls is easy. I think these are the features missing from other APM tools. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Dynatrace Most monitoring tools are about infrastructure monitoring and keep stuck at the levels levels of monitoring. They collect logs and you have to create your own view of the correlation. They really miss out on business impact and organic insight in your current configuration. … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose New Relic Incentivized Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose New Relic All the tools mentioned above are pretty much the same in terms of their capabilities for monitoring, reporting, and alerting. Uniqueness in New relic comes from its out-of-the-box functionality to provide visibility into every aspect of application performance and time to … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose New Relic New Relic is competing neck to neck with other APM products in terms of capability, ease of doing business, implementation and configuration, prices, integrations, and future developments. No doubt New Relic is providing out of the box solution for business services monitoring … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose New Relic We're still evaluating both. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose New Relic Pricing was the primary factor. The cost associated with New Relic works better within a budget line than either of their competitors. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
100% Would buy again 205 Answers | 92% Would buy again 61 Answers | |
| Delivers good value for the price | ||
97% Delivers good value for the price 168 Answers | 95% Delivers good value for the price 54 Answers | |
| Happy with the feature set | ||
97% Happy with the feature set 200 Answers | 97% Happy with the feature set 64 Answers | |
| Lived up to sales and marketing promises | ||
97% Lived up to sales and marketing promises 149 Answers | 96% Lived up to sales and marketing promises 47 Answers | |
| Implementation went as expected | ||
95% Implementation went as expected 161 Answers | 97% Implementation went as expected 58 Answers | |
| Dynatrace | New Relic | |
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| Highlights |
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| Dynatrace | New Relic | |
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| Likelihood to Recommend | 8.0 | 6.6 |
| Likelihood to Renew | 9.0 | 9.0 |
| Usability | 7.9 | 8.9 |
| Availability | 8.2 | 9.1 |
| Performance | 7.3 | 8.2 |
| Support Rating | 8.2 | 7.5 |
| In-Person Training | 8.2 | - |
| Online Training | 8.2 | - |
| Implementation Rating | 7.9 | 8.0 |
| Configurability | 7.3 | 9.1 |
| Ease of integration | 7.3 | 9.1 |
| Product Scalability | 7.3 | 9.1 |
| Vendor post-sale | 8.2 | 9.1 |
| Vendor pre-sale | 8.2 | 7.3 |
| Dynatrace | New Relic | |
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| Likelihood to Recommend | No answers on this topic | No answers on this topic |
| Pros | No answers on this topic |
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| Usability | No answers on this topic | No answers on this topic |
| Reliability and Availability |
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| Support Rating | No answers on this topic |
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| Alternatives Considered | No answers on this topic | No answers on this topic |
| Scalability |
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| Return on Investment | No answers on this topic |
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