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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TruView

    Score8 out of 10
    N/ANETSCOUT TruView is a unified network monitoring and APM tool. TruView is deployed as hardware on-premises, and it can automate capacity planning and environment discovery and configuration.N/A

    PingPlotter

    Score9.3 out of 10
    N/APingPlotter is a graphical traceroute and ping tool that visualizes network performance in a way that makes identifying the source of problems quicker and easier for everyone from online gamers and video streamers to VoIP admins and IT pros. Features for remote deployment, network monitoring, scripting, and a web interface are included along with several additional capabilities.

    $0

    per user

    Pricing
    TruViewPingPlotter
    Editions & Modules
    No answers on this topic
    PingPlotter Free
    $0.00
    per user
    PingPlotter Free
    $0.00
    per user
    PingPlotter Standard
    $6.99
    per user per month
    PingPlotter Professional
    $29.00
    per user per month
    PingPlotter Standard
    $39.99
    per user
    PingPlotter Professional
    $349.00
    per user
    Offerings
    Pricing Offerings
    TruViewPingPlotter
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    TruViewPingPlotter
    Considered Both Products
    NETSCOUT
    No answer on this topic
    Pingman Tools
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    26 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    20 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    26 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    26 Answers
    Features
    TruViewPingPlotter
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of NETSCOUT TruView and PingPlotter
    Feature
    NETSCOUT TruView
    9.5
    2 Ratings
    15% above category average
    PingPlotter
    8.2
    22 Ratings
    0% above category average
    Automated network device discovery10.02 Ratings9.314 Ratings
    Network monitoring10.02 Ratings8.822 Ratings
    Baseline threshold calculation10.02 Ratings6.917 Ratings
    Alerts10.02 Ratings9.214 Ratings
    Network capacity planning10.02 Ratings00 Ratings
    Packet capture analysis10.02 Ratings00 Ratings
    Network mapping10.02 Ratings00 Ratings
    Customizable reports5.12 Ratings6.713 Ratings
    Wireless infrastructure monitoring10.02 Ratings00 Ratings
    Hardware health monitoring10.02 Ratings00 Ratings
    Best Alternatives
    TruViewPingPlotter
    Small Businesses
    Auvik
    Score9.9 out of 10
    Auvik
    Score9.9 out of 10
    Medium-sized Companies
    PingPlotter
    Score9.3 out of 10
    Intermapper
    Score8.4 out of 10
    Enterprises
    Nmap
    Score10 out of 10
    Nmap
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TruViewPingPlotter
    Likelihood to Recommend
    10.0
    (2 ratings)
    9.6
    (22 ratings)
    Usability
    -
    (0 ratings)
    8.4
    (2 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    TruViewPingPlotter
    Likelihood to Recommend
    NETSCOUT
    Netscout’s TruView monitoring system gives your IT department the perfect view of your network landscape. With the pulse hardware app, you can perform VoIP or HTTP network monitoring tests from specific remote locations and it will populate the analysis results into your console. This will give you perspective on how your sites are performing and detect any out of Service Level Agreement (SLA) performance even before users report it.
    Incentivized
    Read full review
    Pingman Tools
    It is well suited for performing monitoring and testing from a single device. It is less appropriate if you have to monitor from multiple different endpoints. That type of deployment would be more of an enterprise application. If you are looking for an end user monitoring solution then PingPlotter is the one for you.
    Incentivized
    Read full review
    Pros
    NETSCOUT
    • The app monitoring gives you the details to set different filters and do a quick identification of the root cause of the problem.
    • Remarkable ability to store details of performance to analyze baselining, run advance troubleshooting, error detection and catalog by trends.
    • The ability to sync with a device/interface whether is physical or virtual gives me the standpoint to set analysis upon network traffic across LAN or WAN and also get the insight of Cloud segments, setting the triggers to find out where the behavior changes to non-production traffic.
    Incentivized
    Read full review
    Pingman Tools
    • Monitor traffic in network
    • Measure stops when contacting network locations such as websites
    • Measures the lag and latency it takes to contact network locations
    • Gives you both induvidual measurements as well as good oversight
    • identifies when network lag or disconnect occurs
    Read full review
    Cons
    NETSCOUT
    • Product features are sometimes overwhelming if the IT team is not used to this technology. For a small and mid-size company, the number of settings and work that is needed to implement the solution could be a long and exhausting process.
    • A "lite" version of Visual TruView could help a lot to small sized environments looking to develop the solution.
    • I would like to add some mitigation tools for simple/common problems that could be easily managed by a monitoring tool like Netscout TruView.
    Incentivized
    Read full review
    Pingman Tools
    • Its a little confusing to see which targets are currently running pings and which ones are displayed in the plots.
    • Starting and stopping pings requires a right click and that would be better with a play/pause button I think.
    • Ability to drag and drop the graphs to reorder them.
    • more columns to show which targets are running and which are displayed. Currently this is done with symbols so you cant sort by just the running targets for example I've found.
    Incentivized
    Read full review
    Usability
    NETSCOUT
    No answers on this topic
    Pingman Tools
    I installed it and it just started working. I realized I could then tweak it to show what I needed but didn't have to spend a long time configuring it before use, editing YAML files etc. Maybe that's fine for a network professional, but I only need this software if something goes wrong, and then need it to work quickly out of the box.
    Incentivized
    Read full review
    Support Rating
    NETSCOUT
    As mentioned before, our deployment success depended on their expertise. Recommendations and overall response from their support engineers was out of this world. We, as supporters ourselves, are very critical in regards to the response times and knowledge of support services representatives. Often they just want to resolve your ticket not caring about the result, or focus only on the performance review we could give them. That's a standard behavior in most overseas support centers. The TruView engineers and management cared about us, our needs, and how they delivered the help we needed.
    Incentivized
    Read full review
    Pingman Tools
    I have not had much contact with the PingPlotter support, only one time have I went to them and it was a positive experience. The questions I had were answered quickly and professionally. I have no issue with the experience I had with the Support team. This was from before and after the purchase of the product.
    Incentivized
    Read full review
    Alternatives Considered
    NETSCOUT
    Visual TruView is a solid competitor with solutions such as SolarWinds NPM, Nagios, PRTG, or SolarWinds NTA. Why we chose TruView was because it goes straight to what we were looking for, no hidden modules or subscriptions to secondaries licensing terms, to get the results that we were expecting. TruView takes it to another level.
    Incentivized
    Read full review
    Pingman Tools
    A balance of a generic tool vs a network equipment product is necessary when investigating network incidents or disruptions. Need to train the engineer to use both tools to perform their analysis and to dive down to the issues as fast as they can. Experience with the tools will continue to play a part if we were to adopt PingPlotter
    Incentivized
    Read full review
    Return on Investment
    NETSCOUT
    • Tool consolidation, an amazing GUI that shows the most from the very beginning helping the IT Teams to set their own dashboards according to their needs.
    • When they meant one price tag, that's it! You won't get a headache after the purchase process is done.
    • Better be ready to set the scales your organization requires because if you miss something in the design you could get an application size that overrides your initial budget.
    Incentivized
    Read full review
    Pingman Tools
    • Great ROI, troubleshooting time has been reduced by 90%
    • Network Discoveries used to take 2 to 3 hours and were inconsistent - now it is a matter of minutes
    • lacks integration into our MSP toolkit, and we now use it as a stand alone product
    Incentivized
    Read full review
    ScreenShots

    PingPlotter Screenshots

    Product screenshotProduct screenshotProduct screenshot